I had such a great experience yesterday thanks to Kieran at Three. He was incredibly helpful, kind, and efficient from start to finish. I explained that I needed to upgrade my phone early because of... See more
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The ease at which I was able to purchase and set up my new phone was amazing. The young man who served me was amazing, my old phone wouldn't switch on but through my pad he helped me transfer so much... See more
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Asha was really helpful on picking out a PAYG for my mum and gave me the options for contracted sims as well, I will most likely be considering this in the future 🙏🏾
Company replied
Kieran was just amazing … not only managed to get me a great value on my number but also kept the whole process feel so effortless 😊 and not mention kept my son busy!!!!
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Company details
About Three UK - 3Store Bishops Stortford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
5 Potter Street, CM23 3UH, Bishops Stortford, London, United Kingdom
- 01279507713
4.9
Excellent
70 reviews
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Staff were really help and helped me…
Asha was really helpful on picking out a PAYG for my mum and gave me the options for contracted sims as well, I will most likely be considering this in the future 🙏🏾
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Asha has a real talent for making choices feel effortless. The way she guided you through options for your mum and even helped you think ahead is exactly the kind of care we’re proud of. We’re so glad she made your visit shine, Anthony. -Ashifa
Kieran was just amazing … not only…
Kieran was just amazing … not only managed to get me a great value on my number but also kept the whole process feel so effortless 😊 and not mention kept my son busy!!!!
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Thank you, Swati. We’re so glad to hear that Kieran made the process feel effortless and found you such a great value deal. It’s also lovely to hear he went the extra mile to keep your son entertained. Enjoy your new deal! 😇 -Prabhjeet
Ola was fantastic
Ola was fantastic, explained all areas and gave an excellent breakdown of Costs. He help to transfer my data and set up my device for trading in my old one
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
That’s brilliant, Damien! 🎉 We love hearing that Ola made everything smooth and easy for you. Thank you for the wonderful feedback! -Veronica
Exceptional Service and Swift Support from Kieran
I had such a great experience yesterday thanks to Kieran at Three. He was incredibly helpful, kind, and efficient from start to finish. I explained that I needed to upgrade my phone early because of work, and he completely understood the urgency. Without any fuss, he handled everything quickly and professionally, making the whole process smooth and stress-free.
What really stood out was how genuinely considerate and patient he was throughout. It didn’t feel rushed or transactional, he took the time to make sure everything was sorted properly while still being impressively prompt. It made a big difference to my day, and I really appreciate the excellent service.
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
A fast-track upgrade with a human touch, just how it should be. We’re so pleased to hear how Kieran combined speed, understanding, and genuine care to deliver a smooth experience when you needed it most. Stepping in with urgency while still giving you his full attention is what sets great service apart. Thanks for letting us be part of your journey, Ugne. -Ashifa
Fantastic service
The ease at which I was able to purchase and set up my new phone was amazing. The young man who served me was amazing, my old phone wouldn't switch on but through my pad he helped me transfer so much onto my new Android S26. I couldn't be happier and if you offer an employer of the month this young man, Babatunde, in your Bishops Stortford branch deserves it.
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Woohoo 🎉 Christine, Your shout‑out is WOW ✨ It’s brilliant to hear that Babatunde provided such stellar expertise to help transfer your data and get your new Android S26 ready. We’re thrilled that our team in Bishops Stortford could assist you so effectively 🌈 -Arvind
Kieran was absolutely amazing
Kieran was absolutely amazing, was so helpful with letting me know all the information , and was amazing doing my data transfer, highly recommend
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hey Marta, that's amazing! 🎉 We're so glad you had an exceptional service experience by Kieran. Thanks for taking the time to leave this 5⭐ review. -Ayesha
Kieran was amazing today and so was…
Kieran was amazing today and so was ola. Amazing experience with them
Both and so friendly
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hi Jade! We’re thrilled you had such a stellar time with us today. Kieran and Ola are a fantastic team, and we’re so glad their welcoming energy made your experience stand out. -Kishan
Wonderful service by Kieran
Wonderful service by Kieran. He was very patient and quick to sort things out. Stores is not difficult to find. Good location, excellent customer service, no waiting time at all. I can certainly recommend and will use their service again. Thank you so much.
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hi Helga, we are thrilled that Kieran provided such an exceptional experience for you. -Kishan
Kieran was really helpful
Kieran was really helpful , helped me with my data transfer was so seemles 10/10 service
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Patricia, your feedback has truly made our day! It’s brilliant to hear how smoothly everything went with Kieran’s support. Moments like this keep the whole team motivated and proud of the service they deliver. -Manavata
Reply from Three UK - 3Store Bishops Stortford
Hey there! Kieran excelled with brilliance, giving you the flawless experience. Wishing you a day as lovely as the joy your feedback brought us! -Ashifa
Asha was very helpful in advising me on…
Asha was very helpful in advising me on what to upgrade, and even sorted my new phone for me
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hey, Natasha! We’re thrilled Asha could guide you through your upgrade and get your new phone sorted. It’s great to know you’re happy with the support. 🥰 -Prabhjeet
Always super friendly & helpful service!
Always super friendly & helpful service!
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hey Beth, that's fabulous 💫 It’s brilliant that our team always ensures you have such a positive and supportive experience 💎 Here's to great things ahead 🎯 -Arvind
Ola was very helpful and patient
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hey Sue, this is lovely to read! Ola did a fantastic job keeping things calm and clear. Big thanks for the 5 ⭐ review and for sharing the love! -Samad
Friendly and knowledgable
Friendly and knowledgable. Answered my questions. Thanks Kieran
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Absolutely fabulous, Anna! We’re glad Kieran was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Came in to the store 2 weeks ago and…
Came in to the store 2 weeks ago and git a new phone, came into store to finish up setting up the phone and Ola was so helpful and knowledgeable he made the whole process stress free
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Such a lovely 5⭐ review, Dulani. We’re really happy Ola made everything easy and guided you through the final steps without any stress. -Ayesha
Great service
Great service, worked really hard to get our problem sorted.
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hi Brando, thanks for the lovely feedback. The team will be happy to know their hard work made a difference for you. -Ayesha
Kieran was awesome
Kieran was awesome - took the time to help us with a complicated issue - spent 30 minutes sorting out for us - the guy is a superstar! Thanks so much!!
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hey Mr. Williams! It’s wonderful to hear that Kieran was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha
It was simple and very rewarding
It was simple and very rewarding. Ola was very knowledgeable and made us feel comfortable.
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hi Ross, thank you for your 5 ⭐ review! It's fantastic to hear that you received excellent support from Ola. -Afaq
Very helpful over and beyond in setting…
Very helpful over and beyond in setting me up with new hamdset
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Joseph, we appreciate your 5 ⭐ rating! It’s wonderful to hear you received such attentive help while getting started with your new phone. -Suhaas
Fantastic experience very helpful every…
Fantastic experience very helpful every time
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
We’re grateful for your kind words, Mark. It’s wonderful to hear that each interaction leaves you feeling well supported. Thank you for taking the time to share your experience. -Manavata
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