The ease at which I was able to purchase and set up my new phone was amazing. The young man who served me was amazing, my old phone wouldn't switch on but through my pad he helped me transfer so much... See more
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I had such a great experience yesterday thanks to Kieran at Three. He was incredibly helpful, kind, and efficient from start to finish. I explained that I needed to upgrade my phone early because of... See more
Company replied
The team in store where amazing, professional and the knowledge was expertly delivered. I have never felt more comfortable or cared for by a store team. Damien transfered my data and completely set up... See more
Company replied
Great customer service , Demien and Charley in Bishops Stortford branch , took the time to check my bill and give me a better contract that would suit my needs without the extra cost . Thank you for... See more
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Company details
About Three UK - 3Store Bishops Stortford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
5 Potter Street, CM23 3UH, Bishops Stortford, London, United Kingdom
- 01279507713
4.8
Excellent
71 reviews
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Fantastic experience very helpful every…
Fantastic experience very helpful every time
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
We’re grateful for your kind words, Mark. It’s wonderful to hear that each interaction leaves you feeling well supported. Thank you for taking the time to share your experience. -Manavata
Contract renewal
Contract renewal, Kieran made it a quick and easy process. Very satisfied
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hi, Judith. We’re thrilled to hear how smoothly your renewal went. Kieran will be delighted to know his support made the experience seamless for you. Thank you for sharing your feedback! ☺️ -Prabhjeet
Excellent service
Elaborate details provided for specific requirements. Very happy with the service.
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Thanks a ton for your review, Miss Goslings! 🎉 Our team really nailed it, and we look forward to serving you again! ☺️ -Kashish
Asha & team in the shop were super…
Asha & team in the shop were super friendly and knowledgeable. Thank you - it makes spending my money here a pleasure:-)
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Thank you, Pauline 😊 for such an uplifting review. It’s lovely to hear that Asha and the team made your visit enjoyable with their friendly service and great knowledge. We’re delighted you had such a positive experience with us 💙 -Arvind
Very satisfied with the service today…
Very satisfied with the service today with Kieren. Lovey guy and top service from himself. Knew how to answer all my question's correctly. Very professional service
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hi there! It’s great to hear about your experience. We’re pleased that Kieren provided the expert guidance needed to ensure you were well looked after and that every detail was addressed with a high standard of care. -Kishan
Charly was completely amazing
Charly was completely amazing. Professional , could not be more helpful. You need more staff like her.
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Thank you for sharing such uplifting feedback, Mrs. Simkins 🎉. It’s wonderful to hear how Charly made such a strong impression through her expertise and genuine support. -Manavata
Kieran and the store staff are amazing…
Kieran and the store staff are amazing and helpful 5* service
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hi Edith. It’s wonderful to hear that Kieran and the team made your visit special. Thank you for sharing your joy with us. ☺️ -Prabhjeet
Great team
Kieran, Damien and Asher went above and beyond to assist with my upgrade. They were very knowledgeable, patient and were able to answer all my questions. Thank you!
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Thank you for sharing your experience, Amber 🌟 We’re delighted to hear that Kieran, Damien and Asher offered you such brilliant support during your upgrade. Wishing you a wonderful day ahead filled with positivity 🌿 -Arvind
Excellent
Excellent - exceptionally helpful and was able to answer all questions we had. Thank you for the additional parts it was greatly appreciated. Thank you
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Yay! We absolutely love hearing this. 🎉 Our team truly worked their magic, and we really appreciate you sharing it with us! ☺️ -Kashish
Kieran was excellent
Kieran was excellent. Cam in half just research, walked out with two new contracts. He really helped and reassured us. Top service.
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hi Adrian. We’re pleased to hear Kieran made your visit straightforward and gave you the support you needed. Thank you for sharing this, it means so much to us! 😊 -Prabhjeet
Reply from Three UK - 3Store Bishops Stortford
Lovely to hear, Mandy 😊 Keeran will be thrilled to know their support made such a difference for you. -Shivam
Damien fixed my problem very quickly…
Damien fixed my problem very quickly and efficiently
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Thanks for sharing this lovely feedback. Brilliant work Damien! - Nuala -Nuala
Ola at Bishops Stortford was so helpful…
Ola at Bishops Stortford was so helpful changed my plan v pleased!
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Kieran and Julian have been very…
Kieran and Julian have been very helpful can’t complain about the service
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hi Geoff, it’s great to hear that Kieran and Julian looked after you! We’re glad everything went smoothly and that you’re happy with the support you received. -Kishan
Everyone is very helpful and gives…
Everyone is very helpful and gives great advice, always friendly and not pushy. I always pop in when I have an issue or need help or just to say hi
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Thank you for your lovely feedback, JT! We’re thrilled our team is your friendly go to spot for advice, help, and even a quick hello. 😉 It really means a lot! 🥰 -Kashish
Very helpful guy
Keiren was a very helpful, polite man, sorted both our phones out perfectly
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Thank you for sharing your feedback, Jack. Great to know Keiren provided excellent service with your phones 👍 -Shivam
Very friendly team in this store
Very friendly team in this store.
Charly and Kieran were really helpful and gave detailed explanations of the options available to me
Although 3 mobile as a company is not always the best the team in this store are always really great Thank you.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Memorable experiences don’t just happen, they’re created by dedicated people like Charly and Kieran✨. We truly appreciate Lesley for sharing her experience ☺️. Here’s to creating countless unforgettable moments together. -Ashifa
Helped me transfer my esim and reduce…
Helped me transfer my esim and reduce the monthly cost on 2 sims. So excellent
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Thank you for the review, Ian! It's awesome that our team sorted out your eSIM transfer and helped you with your SIM plans. Have a wonderful day :) -Afaq
We got served by Kieran
We got served by Kieran
He was amazing and told us what best deal to get
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Thanks for this outstanding 5 ⭐ review, Mandy! We absolutely love hearing it. A huge shout out to Kieran for being so helpful! Wishing you a wonderful day. 😊 -Kashish
Went to Three to get a wifi box and our…
Went to Three to get a wifi box and our experience today has been outstanding the staff is alway amazing and so trustworthy!
the best service you could ever get!!
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Bishops Stortford
Hey.
Thanks! Your review is really appreciated. -Pete
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