Three UK - 3Store Blackburn Reviews 

96
TrustScore 5 out of 5

4.9

3 Victoria Court, Blackburn Shopping Centre, BB1 7JE Blackburn, North, GB


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Rated 5 out of 5 stars

Salman was very helpful and attentive, he made the process of upgrading stress free and explained all the steps. A good in-store experience. 5 star ⭐

Company replied

Rated 5 out of 5 stars

We visited Three stores recently as we were struggling to login in the app. Amin was very professional and helpful and sorted everything for us. We left the store satisfied and sorted. Highly recommen... See more

Company replied

Rated 5 out of 5 stars

Sadak brother Excellent service Their service was great. Today I bought an iPhone 17 Pro Max silver color from them on a two-year contract. But Sadak Bhai's efforts and customer service skills were gr... See more

Company replied

Rated 5 out of 5 stars

Kami and Khadija have been absolutely brilliant in helping me sort out my plan and set up my new device. I have never received better service than I have in the Blackburn store. Both employees are de... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Blackburn

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 3 Victoria Court, Blackburn Shopping Centre, BB1 7JE, Blackburn, North, United Kingdom

  • 0125454511

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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4.9

All reviews

(96)

31,505 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good explaning

April 2, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

You’ve brightened our day, Joanna! Thank you so much for the wonderful 5 ⭐️ review. Hope the rest of your day is amazing. -Afaq

Rated 5 out of 5 stars

Help and trustworthy

Help and trustworthy, always helps me with supporting, service user where I work..

April 2, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

You've made us smile Sonia! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq

Rated 5 out of 5 stars

Amin was really helpful and explained…

Amin was really helpful and explained everything to me and went through different options. Credit to your company.

March 29, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

That’s exactly how great service should be! Big thanks to Amin for making your visit truly special, and we’re so happy it left such a lasting impression on you, Karen. -Ashifa

Rated 5 out of 5 stars

Very helpful

Very helpful

March 27, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Hey Gavin, that's marvelous! We’re so glad you marked your happiness with a brilliant 5 ⭐ -Ashifa

Rated 5 out of 5 stars

Amin was the most courteous gentleman…

Amin was the most courteous gentleman kind and informative explaing different options until we were happy with our purchase

March 27, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Hi Julie, thanks for sharing the love 🎯 We’re glad to hear that Amin delivered such a positive experience and took the time to clearly walk you through the options, helping you make a confident choice. We hope you continue to enjoy your purchase 🙌 -Arvind

Rated 5 out of 5 stars

Phone collection

Sabrina was great. Great customer service. Quick service

March 25, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Hello, Shahid. It’s wonderful to hear Sabrina made your experience smooth and effortless. We truly value the way she looks after our customers, and your feedback means a lot to us. 😇 -Prabhjeet

Rated 5 out of 5 stars

Came in store and amin was very…

Came in store and amin was very welcoming as were the rest of the staff early morning laughs they made my day dealt with my sim fast and easy transferred my number thanks amin and the lads awesome

March 18, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Thank you for the 5⭐ review, Saqib! We’re thrilled that our team provided you with great service and friendly guidance at the store. We can’t wait to welcome you back again! -Neha

Rated 5 out of 5 stars

Salaman dealt with us we grilled him…

Salaman dealt with us we grilled him hours and he was calm showed great customer service we upgraded both our contract. He was assisted with Umer and Amin

March 17, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Thank you for sharing your experience, Tony 🙌✨. We’re so pleased that our team was able to guide you through your upgrade 🎉📱. We can’t wait to welcome you back again! -Neha

Rated 5 out of 5 stars

Amin was quite an interesting guy

Amin was quite an interesting guy, which gives me a pleasant warmth service.
Very intelligent & Clever...

March 16, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Hey David, that’s superb! We’re glad that Amin got everything sorted out smoothly for you. 😊✨ -Veronica

Rated 5 out of 5 stars

Salman and Umar was a great help

Salman and Umar was a great help, couldn’t do enough to look for new phone and find out quote.

March 15, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Yay, Liz 🎉 Your kind words and 5 ⭐ truly mean a lot to us. We’re delighted to hear that Salman and Umar provided such supportive service while helping you secure your new phone. Enjoy every moment with your new device 😊 -Neha

Rated 5 out of 5 stars

Amin gave brilliant customer service

Amin gave brilliant customer service, quick and very helpful in getting my new contract sorted out.

March 14, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Carrie, we’re delighted to hear that Amin offered such amazing support. Knowing he helped you get everything sorted smoothly means a lot to us. Thank you for taking the time to leave a review :) -Ayesha

Rated 5 out of 5 stars

Was incredibly helpful with finding…

Was incredibly helpful with finding what I wanted and treated us with the utmost kindness and respect absolutely would recommend to everyone

March 13, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

That’s wonderful to hear, Dom! 🌟 We’re so pleased that our team made everything straightforward and ensured you felt supported throughout. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. 💟 -Kashish

Rated 5 out of 5 stars

Staff

Staff, was very informative and helpful with my enquiry:)

March 13, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Very nice and polite in approach

Very nice and polite in approach. I was 💯 satisfied with his services.

March 13, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Emeka, that’s delightful! We’re so happy to hear that you had a positive experience. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Very helpful and tidy also give good…

Very helpful and tidy also give good discounts thanks to sabrina

March 11, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Lovely! We absolutely love hearing this. We’re so glad you received the best support from Sabrina, and we can’t wait to welcome you back soon, Ayaaz! 😉 -Kashish

Rated 5 out of 5 stars

Amin ported my number over for me nice…

Amin ported my number over for me nice and easy and explained when it will port the staff at three Blackburn are amazing will defo recommend

March 6, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Thank you so much for your feedback, Shahram. We’re really glad Amin made your number port quick and easy, and that you felt well looked after in our Blackburn store. We appreciate you recommending us! -Ayesha

Rated 5 out of 5 stars

Really good service by Amin and…

Really good service by Amin and outstanding staff. Sabrina (the staff) have showed me a lot of packages. The staff were warm welcoming. I would recommend people to come to this branch. I really appreciate the visit

March 6, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Thank you so much for your lovely feedback, Zaib! We’re delighted to hear that Amin provided great support and that Sabrina took the time to show you all the available packages. Thank you for recommending us. 🌟 -Veronica

Rated 5 out of 5 stars

Amin was good at helping sort my phone…

Amin was good at helping sort my phone out thank you very much

March 6, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Hi Michael, we’re thrilled to hear this! 💙 Amin made everything smooth and hassle free regarding your phone. Thanks for sharing your experience! -Neha

Rated 5 out of 5 stars

Amin was great helped out with sorting…

Amin was great helped out with sorting out a new contract for my sim!

March 4, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Hey Alysha, thank you so much for this amazing 5⭐ review! We’re thrilled to hear that Amin made your experience so positive and smooth. -Veronica

Rated 5 out of 5 stars

Sabrina was good polite 📱 kind very…

Sabrina was good polite 📱 kind very knowledgeable very helpful and great to deal with

March 4, 2026
Unprompted review
Three UK - 3Store Blackburn logo

Reply from Three UK - 3Store Blackburn

Hi Michael, it’s fantastic to hear how Sabrina made your visit so smooth. We’re glad she helped you feel comfortable and supported in making the right decision. Your feedback truly means a lot to us! 🥰 -Kashish

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