Salman was very helpful and attentive, he made the process of upgrading stress free and explained all the steps. A good in-store experience. 5 star ⭐
Company replied
Location
Switch location3 Victoria Court, Blackburn Shopping Centre, BB1 7JE Blackburn, North, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We visited Three stores recently as we were struggling to login in the app. Amin was very professional and helpful and sorted everything for us. We left the store satisfied and sorted. Highly recommen... See more
Company replied
Sadak brother Excellent service Their service was great. Today I bought an iPhone 17 Pro Max silver color from them on a two-year contract. But Sadak Bhai's efforts and customer service skills were gr... See more
Company replied
Kami and Khadija have been absolutely brilliant in helping me sort out my plan and set up my new device. I have never received better service than I have in the Blackburn store. Both employees are de... See more
Company replied
Company details
About Three UK - 3Store Blackburn
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
3 Victoria Court, Blackburn Shopping Centre, BB1 7JE, Blackburn, North, United Kingdom
- 0125454511
4.9
Excellent
96 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Junaid and Kami at blackurn branch…
Junaid and Kami at blackurn branch helped me get me a new deal on the new S26.
Really friendly staff and knowledgeable!
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
Thank you so much for sharing this, Faisal! ✨ We’re thrilled to hear that Junaid and Kami at our Blackburn branch supported you secure a great deal on your new device. 📱😊 -Veronica
Absolutely superb
Absolutely superb! So helpful and friendly!! Would highly recommend!
February 15, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Every time i come to store i get the…
Every time i come to store i get the excellent service, Sabrina and Kami were amazing i purchased 2 pairs of air buds and the servuce was fast and sufficient i am partially sigjted and they assited me very well
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
Hi Farzana, we’re thrilled Sabrina and Kami made your visit smooth—helping with your earbuds purchase and offering thoughtful support 🌟. -Shivam
Very good service from Sadak in store…
Very good service from Sadak in store today.
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
Wow, Muhamad! 🎉 It’s wonderful to hear that Sadak made your experience seamless during your store visit. Thank you for taking the time to leave such an incredible review! -Neha
Really helpful staff
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
⭐ Wonderful feedback, Caroline! We’re so pleased you found the support from our team welcoming and helpful 😊 -Shivam
10 out of 10
Sadak, Umar and Junaid have shown the best customer services I have ever received. They went above and beyond to help me find the best deals and devices suited to me.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
Adak, Umar and Junaid loved doing everything they could to find the most suitable deals and the perfect device for you. That’s what they do best, so you can leave with a big smile and full confidence on your face, Ayse 😊 -Ayesha
Customer service was spot on and the…
Customer service was spot on and the everyone was really helpful
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
Hi Liam, it’s brilliant to hear the team took good care of you, and we’re glad everything went smoothly. -Shivam
Reply from Three UK - 3Store Blackburn
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
New phone
Great customer service, very knowledgeable staff and extremely helpful. Big thanks to Sal and Kami for sorting everything out for me.
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
Hey Mike 💫! Sal and Kami truly shine as superstars. Your five ⭐ feedback makes it all worthwhile, and we’re overjoyed to have made everything perfect for you ☺️ -Ashifa
Sabrina and kami were absolutely…
Sabrina and kami were absolutely amazing great service great cusotmer servcie highly recommend this three store in blakcburn
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
Hey Bedar, that's excellent! We’re overjoyed to hear that Sabrina and Kami at our Blakcburn store made your experience fabulous. Thank you so much for trusting us, we truly appreciate your feedback! ☺️ -Prabhjeet
Staff were really accomodating esp sal
Staff were really accomodating esp sal, sabrina snd kami. They very patiece to explained everything.
January 11, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great experience in store
Great experience in store! Sadak at the Blackburn store was super helpful
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Blackburn
Hey Muhammad! 🎉 That’s awesome to hear! A huge shoutout to the team for making your experience excellent. Thank you so much for sharing your feedback! ☺️ -Kashish
Sabrina and Amin have been really…
Sabrina and Amin have been really helpful!
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
We appreciate your feedback, Emmanuel. Sabrina and Amin’s dedication clearly made your experience a positive one. -Shivam
Excelent service from amin thank you…
Excelent service from amin thank you very much
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
Hi Mirela, we truly appreciate your wonderful 5 ⭐ review! We’re delighted that Amin was able to deliver such an epic experience. Have an amazing day! -Afaq
Amin was very helpful and sorted very…
Amin was very helpful and sorted very good deal for me and my family very friendly happy thank you will defo come again with friends and family
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Blackburn
Hi Simona, thanks so much for letting us know about this, we're so happy this was the support you got from Amin on getting a deal, and we also appreciate you will recommend us to your friends and family! -John
Very good customer service and helpful…
Very good customer service and helpful staff
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Hi Ela, thanks so much for the 5 ⭐ review. We're delighted you got the support you needed. -Shivam
Super impressed with Kamran and Khadija…
Super impressed with Kamran and Khadija at the store. Clearly explained everything pretty straightforward. Advised on some of the phone features and explained the 3 app. Good service good people. Thanks
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
This is what we want for our customers, Zhoor. Thanks for taking the time to share some positivity with us! 🎉 -Jade
Kami and Khadija have been absolutely…
Kami and Khadija have been absolutely brilliant in helping me sort out my plan and set up my new device. I have never received better service than I have in the Blackburn store. Both employees are definitely an asset to the company.
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
That's amazing, Waheed. We're delighted to hear how terrific Kami and Khadija were at getting you set up, and connected :) Thank you for the review -Scott
Friendly staff and easy to work with…
Friendly staff and easy to work with for what we needed today.
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.