Salman was very helpful and attentive, he made the process of upgrading stress free and explained all the steps. A good in-store experience. 5 star ⭐
Company replied
Location
Switch location3 Victoria Court, Blackburn Shopping Centre, BB1 7JE Blackburn, North, GB
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See what reviewers are saying
We visited Three stores recently as we were struggling to login in the app. Amin was very professional and helpful and sorted everything for us. We left the store satisfied and sorted. Highly recommen... See more
Company replied
Sadak brother Excellent service Their service was great. Today I bought an iPhone 17 Pro Max silver color from them on a two-year contract. But Sadak Bhai's efforts and customer service skills were gr... See more
Company replied
Kami and Khadija have been absolutely brilliant in helping me sort out my plan and set up my new device. I have never received better service than I have in the Blackburn store. Both employees are de... See more
Company replied
Company details
About Three UK - 3Store Blackburn
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
3 Victoria Court, Blackburn Shopping Centre, BB1 7JE, Blackburn, North, United Kingdom
- 0125454511
4.9
Excellent
96 reviews
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Reply from Three UK - 3Store Blackburn
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Brilliant customer service,always very…
Brilliant customer service,always very helpful no matter how busy they are
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
We came to get my 81 year old mum a new…
We came to get my 81 year old mum a new phone and Sal was very professional and patient with my mum. Excellent service. Thank you.
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Sid in the blackburn branch was very…
Sid in the blackburn branch was very helpful. Fast and reliable. Gave me all information I needed and sorted everything out for me
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
That's awesome, Jake. We're glad you had a swift, assured experience in the Blackburn branch :) Thank you for your review -Scott
Junaid and Cammy very helpful quick and…
Junaid and Kami very helpful quick and efficient !
Highly recommended
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Customer service
Sal - 1st day in the job and training.
Very friendly, helpful and professional. Thank you!
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Always super helpful
Always super helpful, sorting phone upgrades, internet issues and new devices!
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Excellent experience
Extremely helpful adviser Sid. All data transferred with no issues
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
In shop review blackburn 3
No issues just sorting my accounts out.
Very helpful advice.
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Brilliant, Dave! Thank you for the great review :) -Scott
Came to store for a replacement sim as …
Came to store for a replacement sim as I have been abroad for 1 months. Simmm replaced and all working very good service from staff and store manager.
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Thanks for this fantastic 5⭐ review, Laiqat. We really do appreciate it! Have a great day 😊 -Jade
The service we received was absolutely…
The service we received was absolutely fantastic from Kamran and Khadija
They dealt with our query and helped us to achieve the best results
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Thanks for this amazing 5⭐ review, Sylvia. We really do appreciate you taking the time to send this over! Great work Kamran and Khadija 🎉 -Jade
Lovely staff
Lovely staff. We were served by Umar and Khadija. They were very helpful and informative. They handled our queries and we would definitely recommend!
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Thanks for this fantastic 5⭐ review, Dalziel. We really do appreciate you taking the time to send this over! Great work Umar & Khadija 🎉 -Jade
Very quick
Very quick, knowledgeable and helpful service from Sabrina and Kami. Brilliant experience in store today.
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Sabrina and Kami during your store visit. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Blackburn
Thanks for this amazing 5⭐ review, Shahina. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Very good service from the staff in…
Very good service from the staff in shop always.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Thanks for this amazing 5⭐ review, Ali. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Free replacement Sim to help improve signal
Popped into the store to a warm welcome by Khadija. My concern is that signal drops occasionally and Khadija advised I update my Sim which was done at no cost.
Very efficient service.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Blackburn
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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