came into store for a new phone and broadband we seen katie and bilal. they was extra attentive, polite and helpful. made it really easy to understand and talked us through everything we needed. could... See more
Company replied
Location
Switch locationUnit N21 Houndshill Shopping Centre, FY1 4HU Blackpool, North, GB
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See what reviewers are saying
AMAZING CUSTOMER SERVICE Jake was very Helpful, answered all our questions and very friendly :) give him a rise!
Company replied
Went into the three store in Blackpool this afternoon and was served by Jake. He was a new trainee member and his conduct and mannerism was second to none!! Very professional and polite. It was a plea... See more
Company replied
Came to the Blackpool Three store seeking for help with my new phone after the upgrade Roxana went above and beyond and not only quickly helped me to resolve the problem but also gave me a few tips f... See more
Company replied
Company details
About Three UK - 3Store Blackpool
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit N21 Houndshill Shopping Centre, FY1 4HU, Blackpool, North, United Kingdom
- 01253623862
4.8
Excellent
69 reviews
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Reply from Three UK - 3Store Blackpool
Hey May, thank you so much. Max works hard to give brilliant service, and your feedback means a lot to him and to us. -Ayesha
Maks was excellent and so helpful
Maks was excellent and so helpful! Would highly recommend
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hey Donna, that's brilliant! We're so glad Maks made everything go smoothly for you. Your recommendation keeps us smiling. -Maryalex
Jake was fantastic and was able to get…
Jake was fantastic and was able to get us the best deal possible !
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Callin, it’s wonderful to hear that Jake made everything run smoothly and helped you secure the best deal. Thank you for the glowing 5 ⭐ review. -Afaq
Katarzyna fabulous
Katarzyna fabulous! Help me save much monies. Thank you very much.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thank you for taking the time to share this lovely review, Pawel. We’re delighted to hear that Katarzyna provided clear guidance and supported you throughout. Wishing you a wonderful rest of your day. -Afaq
Jorge was great and so helpful we got a…
Jorge was great and so helpful we got a fantastic service A+++
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Kelly, we are thrilled to hear about the top-tier assistance provided. Jorge delivered an exceptional level of care to ensure everything went perfectly. -Kishan
Jake is a gentle soul
Jake is a gentle soul. He was very patient with me and setup my new galaxy phone exactly how I want it. If you want great service, go and see Jake.
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Absolutely fabulous, Sheila! We’re so glad Jake was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Great service.
Max was lovely. He upgraded mine and my husbands phones and moved all our family photos onto our new phones. Service with a smile, couldn't ask for more. Will be recommending to all my family and friends.
April 20, 2026
Unprompted review
Switching
Joined three from my wife's recommendation. Max was fantastic and would recommend him to anyone that wants to visit the Blackpool store
April 20, 2026
Unprompted review
Jorge was very knowledgeable and…
Jorge was very knowledgeable and helpfull. If i ever need help i will ask for jorge specifically
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Amazing, Alan! We're so pleased to hear Jorge's knowledge and friendliness made everything feel so straightforward. Thank you for this lovely review! 😊 -Samad
Great staff in store
Jake is an asset to your Blackpool store. Genuinely helpful, professional and knowledgeable. Store manager also extremely helpful and tried his best to sort an issue that arose.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hey Charlotte, We’re delighted to hear that Jake made your visit so seamless at our Blackpool store. Your continued trust means so much to us, and we truly appreciate you sharing this heartfelt 5 star review. 💕 -Kashish
Reply from Three UK - 3Store Blackpool
What a sweet 5 star rating! Our team is truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Kashish
Great service and superb staff!
Fantastic customer service. Jake was very helpful and upfront, which made choosing what I wanted so much easier.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Yay ✨ Emma, delighted to hear Jake offered prompt, clear guidance that made your decision feel effortless. Wishing you plenty of lovely moments ahead 😊 -Arvind
Maks was a true gentleman.
Maks was a true gentleman. He was very patient with me and made sure my new phone was working exactly as I want it before I left. Give him a raise!
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Christine, it’s wonderful to hear Maks took the time to make sure your new phone was set up exactly how you wanted. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Very helpful
Jake was very helpful and patient, running me through all available packages and deals.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Jack, we’re pleased Jake’s patience and knowledge helped you explore all the available packages. It’s wonderful to know he made the process clear and straightforward. -Shivam
Went into the three store in Blackpool…
Went into the three store in Blackpool this afternoon and was served by Jake. He was a new trainee member and his conduct and mannerism was second to none!! Very professional and polite. It was a pleasure to do business with him. A young asset to any company. I only went in initially to enquire about my old broadband contract expiring and wanting to know how much notice I would have to give as I was looking for a new deal. I can away with a new broadband deal and also a new I- phone17 deal……… all down to the customer service I received from that young man!!
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
From a simple enquiry to a full upgrade, Jake turned a routine visit into something remarkable, Ian. His professionalism and warmth made every step effortless, and instead of just leaving with answers, you left with solutions tailored to your needs. That’s the mark of true service all wrapped up in one experience at the Blackpool store! -Ashifa
Amazing service by Maks
Amazing service by Maks. Super fast and knowledgeable
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
🌟 Brilliant feedback, Adrian! We’re thrilled Maks was able to assist you so quickly and with great expertise. Thanks for sharing your kind words 🙌 -Shivam
The staff were really helpful and…
The staff were really helpful and friendly nothing was too much trouble for them
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thank you, Chris! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Kasia was simply amazing!
Kasia was simply amazing. My husband and I both upgraded to the new Samsung S26 and she helped us move all our photos and contacts. Thank you so much!
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Linda, congratulations on your new upgrades! We’re delighted Kasia guided you both with such care. Your feedback inspires us to keep delivering memorable experiences. -Suhaas
Reply from Three UK - 3Store Blackpool
Marin, your delight makes our day. Thank you for sharing your kind words and dropping a 5 ⭐ -Ashifa
3mobile are always so helpful & great…
3mobile are always so helpful & great service
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thank you so much for the amazing 5⭐ review, Shirley 🌟 We're thrilled to know you've consistently had positive experiences with us. Here's to great things ahead ❤️ -Arvind
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