came into store for a new phone and broadband we seen katie and bilal. they was extra attentive, polite and helpful. made it really easy to understand and talked us through everything we needed. could... See more
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Location
Switch locationUnit N21 Houndshill Shopping Centre, FY1 4HU Blackpool, North, GB
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See what reviewers are saying
Came to the Blackpool Three store seeking for help with my new phone after the upgrade Roxana went above and beyond and not only quickly helped me to resolve the problem but also gave me a few tips f... See more
Company replied
Went into the three store in Blackpool this afternoon and was served by Jake. He was a new trainee member and his conduct and mannerism was second to none!! Very professional and polite. It was a plea... See more
Company replied
Jake is an asset to your Blackpool store. Genuinely helpful, professional and knowledgeable. Store manager also extremely helpful and tried his best to sort an issue that arose.
Company replied
Company details
About Three UK - 3Store Blackpool
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit N21 Houndshill Shopping Centre, FY1 4HU, Blackpool, North, United Kingdom
- 01253623862
4.8
Excellent
70 reviews
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3mobile are always so helpful & great…
3mobile are always so helpful & great service
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thank you so much for the amazing 5⭐ review, Shirley 🌟 We're thrilled to know you've consistently had positive experiences with us. Here's to great things ahead ❤️ -Arvind
Jorge at Three in Blackpool was super…
Jorge at Three in Blackpool was super helpful today. He helped to replace a broken broadband plug without fuss.
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Tracey,
Thank you for sharing your experience. It’s wonderful to hear that Jorge was able to sort out the broadband plug quickly and without any hassle. Recognizing helpful service like this truly means a lot to us. 🤗 -Kashish
Jake needs a pay rise!!
Was in the Blackpool hounds hill store jake was the most helpful person! Sorted us with our contract re newel swiftly! Gave us lots of options and the best price he could. Left satisfied we have the best contract available to us. Thankyou jake!!
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
We’re delighted Jake at our Blackpool store made everything clear and helpful. Thrilled you completed your visit feeling confident with the best contract. -Suhaas
Very friendly and helpful.
Kasia was very helpful in upgrading my phone and moving all my photos to my new phone. Always a pleasant visit in the Blackpool shop. Staff are very friendly and helpful.
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
That’s fantastic, Alan. It’s wonderful to hear how Kasia supported you throughout your upgrade and made your visit enjoyable. We truly appreciate your kind words about the Blackpool team. -Manavata
Jake was a gentleman.
Jake was a gentleman. My wife and I have been with 3 for many years and we always come back to the Blackpool shop when we're due upgrades. Great service from start to finish.
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thanks for the lovely feedback, Wally 🌟 We’re delighted Jake made your upgrade smooth and that the Blackpool store continues to be your trusted spot. -Shivam
Thanks
Jake helped me and husband upgrade our phones and get us a good deal!Thanks!
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hey Margaret, that’s fabulous! We’re so glad Jake was able to help you both. Thank you for sharing this amazing 5⭐ review! -Veronica
We had a support from Jake
We had a support from Jake , extremely informative, calm , friendly . Explained everything in detail . So happy with the service.
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
That’s what great service looks like! Huge shout‑out to Jake he made your visit special, and even happier to know it meant so much to you, Rosikuttanz. -Ashifa
Staff were amazing
Staff were amazing! Very knowledgeable of our needs and the best plans / deals.
Very friendly and very professional!
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Sophie, we're really pleased the team took the time to understand what you wanted and guide you through the right options. It’s great to hear you felt welcomed and that everything was handled with such care. -Kishan
Reply from Three UK - 3Store Blackpool
Hello Ani, that really does sound like the perfect combo for getting help! Thank you so much for sharing this with us! ☺️ -Kashish
Roxana deserves an award!
Came to the Blackpool Three store seeking for help with my new phone after the upgrade Roxana went above and beyond and not only quickly helped me to resolve the problem but also gave me a few tips for usage. The best part she assured if I am aware that I am eligible for some freebies to claim and it was an amazing gesture. I am really love her approach and knowledge. THANK YOU SO MUCH!
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Piotr! It’s fantastic to hear that your visit to our Blackpool store turned into such a positive experience. Roxana clearly made an impact by resolving your issue swiftly, offering helpful guidance, and making sure you didn’t miss out on the extras available to you. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Afaq
The best store staff in uk
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thank you, Krzysztof. We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
I have a good experience and roxana…
I have a good experience and roxana care me and answer all my questions, I really appreciate and bless you 🙏
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
We’re so glad to hear you had such a positive experience, 🌟 Mo! Roxana truly shines in caring for our customers, and we thank you for your blessings! 🙏 -Kashish
Katarzyna was lovely
Katarzyna was lovely. She worked out a great deal for me and helped my move my photos to my new phone. Thank you so much.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thanks for your 5 ⭐ review, Alyn, and it's lovely to hear that you enjoyed great customer service from Katarzyna. We're glad that your photos were maintained in your new device, and appreciate you taking the time to share this with us 🎊. -Michael
Great service and very helpful staff
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thank you for the wonderful feedback, Janice 🌟 We’re thrilled to know our team made your experience smooth and enjoyable. Wishing you a fantastic day 😊 -Arvind
Maks was amazing, highly recommend
Maks was amazing; it was a quick process, and he was very helpful.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
That’s brilliant to hear, John! 🎉 It’s great that Maks could get everything sorted so efficiently for you. We're sure they’ll be happy to read your appreciation for making the process easy. -Kishan
Jake was extremely helpful and polite
Jake was extremely helpful and polite. He got my new phone set up and ready to go. A credit to your Blackpool store.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hey Susan! We are delighted to hear that Jake was able to make your experience fabulous. Thank you for taking the time to leave an incredible 5 ⭐ review! We hope to see you soon. -Manavata
Reply from Three UK - 3Store Blackpool
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Excellent customer service and friendly…
Excellent customer service and friendly staff
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Blackpool
Hello Morris, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Helpful staff and a excellent all round…
Helpful staff and a excellent all round experience. Many thanks!
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Blackpool
That's terrific, Neil :) Thanks for the 5 star review -Scott
Helpful and friendly staff
Helpful and friendly staff. We came in to get a phone for our 10 year old daughter. Staff were really I for. Aove and advised on how to maintain safety for hour daughter. Explained pricing and contract well. Very funny and personable.
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Blackpool
This is what we like to hear, Mr Derbyshire. Thanks for the 5⭐ review! Great work team 🎉 -Jade
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