Shannon did a great job sorting out my Simm to include worldwide roaming and also sorted new lower prices for 2 more of my family, pulling away from EE.. thank you.
Company replied
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The customer service
Company replied
Me and partner needed some help in the Three store, Bolton. Sam helped me with a new contract on my 3 sim and was extremely helpful. He also directed my partner to the 3 customer service to help with... See more
Company replied
Sam and Meg from the bolton branch three store were so helpful. They gave us solutions for our problems and helped us finally get our phone. They were super polite and efficient even though it was tak... See more
Company replied
Company details
About Three UK - 3Store Bolton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
65 Deansgate, BL1 1HQ, Bolton, North, United Kingdom
- 01204386959
4.9
Excellent
143 reviews
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Excellent service from sam
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you for your feedback, Folashade! We’re so glad to hear Sam took fantastic care of you. ✨ - VodafoneThree Social Media Team
Thank you so much for your help Hafiz
Thank you so much for your help Hafiz. It was great
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Elnaz. We’re so glad Hafiz made your visit so enjoyable, with kind support that made the whole experience feel easy and welcoming. We hope you have a wonderful day! 😊 - VodafoneThree Social Media Team
Sam was very patient and experienced
Sam was very patient and experienced
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Aw, we’re so glad Sam gave you the best support, Temienor! Big thanks from our side. 😄 — VodafoneThree Social Media Team.
Reply from Three UK - 3Store Bolton
Hi Nengi, we love hearing this! It is fantastic to know that you had such a wonderful and high-quality experience with Sam. Thank you for taking the time to share your feedback with us.— VodafoneThree Social Media Team
Zoyah was absolutely brilliant
Zoyah was absolutely brilliant, great service
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Superb, Carole! 🌟 A big shout out to Zoyah for making your experience truly exceptional. Thank you for your kind words! ☺️ -Prabhjeet
Hafiz service was great he helped me…
Hafiz service was great he helped me get a new phone and also help me transfer everything
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey, Nikolin! We're delighted to hear that Hafiz provided great service, helped you get your new phone, and took the extra time to transfer everything over for you. 😇 -Prabhjeet
Reply from Three UK - 3Store Bolton
Hi Julie, it’s great to hear Zoyah delivered such quick and efficient service, making your experience a smooth one. -Shivam
Zoyah and Elisha were very kind and…
Zoyah and Elisha were very kind and helpful i really appreciate everything.
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Ghada, we’re glad Zoyah and Elisha made your experience so smooth and supportive. Thank you for sharing your kind words. -Kishan
Samuel great chap very helpful helped…
Samuel great chap very helpful helped me to upgrade to a better phone
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Brilliant to hear this, Sharon. Samuel clearly made your upgrade experience smooth and helped you step up to a better phone with ease. -Manavata
Sam very polite and would come again
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Dean, that’s brilliant! We’re thrilled to hear that Sam made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
Shannon did a great job
Shannon did a great job sorting out my Simm to include worldwide roaming and also sorted new lower prices for 2 more of my family, pulling away from EE.. thank you.
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you for taking the time to share this lovely review, Kam. We're delighted to hear that Shannon offered clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
Paul the store manager helped us with…
Paul the store manager helped us with our phone and helped us to understand
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Oh wow, Doreen! That’s what we call fantastic service and support. We’re so happy to hear the Paul store manager worked his magic. We can’t wait to welcome you back ☺️. -Neha
Hafiz was very helpful we had so many…
Hafiz was very helpful we had so many issues he solved them with ease
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for the great feedback, Jagdev. We’re really pleased to hear Hafiz supported you so well and helped resolve all the issues smoothly. -Samad
Paul the store manager said as great
Paul the store manager said as great, he helped me set up my phone and made things for me
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi, Graham! We’re so glad to hear that Paul was able to help you get your new phone set up and make the process easy for you. 😇 -Prabhjeet
Hafiz was very helpful
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Great to hear this, Muhammad! We’re glad Hafiz was able to support you so well 👍 -Samad
I forgot to ask her name for feedback…
I forgot to ask her name for feedback but 100% perfect customer service
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Burak, thanks so much for the brilliant ⭐⭐⭐⭐⭐. It’s great to hear our colleague made such a strong impression. We truly appreciate you taking the time to share your experience 😊 -Maryalex
Zoyah was very helpful and very polite
Zoyah was very helpful and very polite. Well pleased
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for sharing this, Sandra. We’re really pleased Zoyah could provide such friendly and supportive service. It’s great to know you left feeling well looked after. -Shivam
Hafiz made everything easy and he is…
Hafiz made everything easy and he is helpful
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you, Shahbaz! We’re really pleased Hafiz was able to make things straightforward and support you so well. Your feedback means a lot to us 💙 -Samad
Reply from Three UK - 3Store Bolton
Hi Mohammed, we’re happy Zoyah created such a positive experience and provided the support you needed. -Suhaas
Sam was brilliant with his services…
Sam was brilliant with his services today.
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Lucia, great to hear Sam made your visit such a positive one and delivered such helpful service. We appreciate you taking the time to share this with us. -Shivam
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