Called in to collect my iPhone 17 pro max from my online upgrade and was greeted by two lovely staff members who dealt with my order promptly and with friendly smiles I asked Shannon about cases an... See more
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Very welcoming staff. Attended to by Farjana who has been very amazing. She gave me all the information I needed and even helped me get a much better deal. I will always go in store - Bolton.
Company replied
I would just like to say as a regular customer of three and with being with them over several years the customer service has been brilliant and especially one member of staff called Shannon I came t... See more
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The customer service
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Company details
About Three UK - 3Store Bolton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
65 Deansgate, BL1 1HQ, Bolton, North, United Kingdom
- 01204386959
4.9
Excellent
177 reviews
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Reply from Three UK - 3Store Bolton
Hi Julie, it’s great to hear Zoyah delivered such quick and efficient service, making your experience a smooth one. -Shivam
Zoyah and Elisha were very kind and…
Zoyah and Elisha were very kind and helpful i really appreciate everything.
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Ghada, we’re glad Zoyah and Elisha made your experience so smooth and supportive. Thank you for sharing your kind words. -Kishan
Samuel great chap very helpful helped…
Samuel great chap very helpful helped me to upgrade to a better phone
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Brilliant to hear this, Sharon. Samuel clearly made your upgrade experience smooth and helped you step up to a better phone with ease. -Manavata
Sam very polite and would come again
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Dean, that’s brilliant! We’re thrilled to hear that Sam made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
Shannon did a great job
Shannon did a great job sorting out my Simm to include worldwide roaming and also sorted new lower prices for 2 more of my family, pulling away from EE.. thank you.
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you for taking the time to share this lovely review, Kam. We're delighted to hear that Shannon offered clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
Paul the store manager helped us with…
Paul the store manager helped us with our phone and helped us to understand
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Oh wow, Doreen! That’s what we call fantastic service and support. We’re so happy to hear the Paul store manager worked his magic. We can’t wait to welcome you back ☺️. -Neha
Hafiz was very helpful we had so many…
Hafiz was very helpful we had so many issues he solved them with ease
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for the great feedback, Jagdev. We’re really pleased to hear Hafiz supported you so well and helped resolve all the issues smoothly. -Samad
Paul the store manager said as great
Paul the store manager said as great, he helped me set up my phone and made things for me
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi, Graham! We’re so glad to hear that Paul was able to help you get your new phone set up and make the process easy for you. 😇 -Prabhjeet
Hafiz was very helpful
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Great to hear this, Muhammad! We’re glad Hafiz was able to support you so well 👍 -Samad
I forgot to ask her name for feedback…
I forgot to ask her name for feedback but 100% perfect customer service
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Burak, thanks so much for the brilliant ⭐⭐⭐⭐⭐. It’s great to hear our colleague made such a strong impression. We truly appreciate you taking the time to share your experience 😊 -Maryalex
Zoyah was very helpful and very polite
Zoyah was very helpful and very polite. Well pleased
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for sharing this, Sandra. We’re really pleased Zoyah could provide such friendly and supportive service. It’s great to know you left feeling well looked after. -Shivam
Hafiz made everything easy and he is…
Hafiz made everything easy and he is helpful
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you, Shahbaz! We’re really pleased Hafiz was able to make things straightforward and support you so well. Your feedback means a lot to us 💙 -Samad
Reply from Three UK - 3Store Bolton
Hi Mohammed, we’re happy Zoyah created such a positive experience and provided the support you needed. -Suhaas
Excellent service privide by Hafiz
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you, Sohail. We’re really glad to hear you received excellent service from Hafiz. -Ayesha
Zoyah was very helpful in getting me a…
Zoyah was very helpful in getting me a great deal. Shes the best at three!
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks, Atta! Great to hear Zoyah got you a brilliant deal. She really is one of the best ☺️🥰 -Ayesha
Sam attended I and my wife with upmost…
Sam attended I and my wife with upmost respect and I liked his welcoming spirit
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
That’s wonderful to hear, Pedro 🌟 We’re so glad Sam welcomed you and your wife so warmly and made you both feel comfortable. Thanks for sharing your feedback 💙 -Samad
Mr Hafiz very helpful and very great…
Mr Hafiz very helpful and very great service really appreciated thanks.
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Those 5 ⭐ vibes say it all, Hamza. Hats off to Hafiz for keeping excellence alive every single time. Thank you for letting us be part of your experience. -Ashifa
I came in for a broadband hub and left…
I came in for a broadband hub and left with exactly what I needed within 15 minutes. Professional, prompt and clearly described.
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you for your review, Mark! Wonderful to hear you had such a smooth and seamless visit. 😊 -Veronica
I found zoyah to be professional polite…
I found zoyah to be professional polite and very helpful.
I will certainly be recommending her services to family and friends.
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks so much, Joan! We’re glad Zoyah’s thoughtful approach made your experience memorable. -Suhaas
Zoyah was very helpful and got me set…
Zoyah was very helpful and got me set with home broadband.
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hello Bret, we’re delighted to know that Zoyah made the process smooth and ensured everything was set up perfectly on your home broadband. Your appreciation means a lot to us. 🥰 -Neha
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