Called in to collect my iPhone 17 pro max from my online upgrade and was greeted by two lovely staff members who dealt with my order promptly and with friendly smiles I asked Shannon about cases an... See more
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Very welcoming staff. Attended to by Farjana who has been very amazing. She gave me all the information I needed and even helped me get a much better deal. I will always go in store - Bolton.
Company replied
I would just like to say as a regular customer of three and with being with them over several years the customer service has been brilliant and especially one member of staff called Shannon I came t... See more
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The customer service
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Company details
About Three UK - 3Store Bolton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
65 Deansgate, BL1 1HQ, Bolton, North, United Kingdom
- 01204386959
4.9
Excellent
178 reviews
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Sam was very helpful and explained…
Sam was very helpful and explained details and what needs to be done clearly. It was very seamless. Thank you.
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Juliet, thank you for sharing this amazing 5⭐ review! We’re thrilled that Sam gave you such a fantastic experience. -Veronica
Fantastic service from Zoyah
Fantastic service from Zoyah. Fast, easy to understand contracts and prices.
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
We appreciate your kind words, Garry. It’s wonderful to know Zoyah’s guidance and quick support made things easy for you. -Suhaas
Hafiz Always helps with best possible…
Hafiz Always helps with best possible deals I am only with three because of this guy never disappoints us
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Your trust means everything to us! Hafiz’s dedication to finding the right deals truly makes the difference, and we’re thrilled to know he’s earned your confidence time after time. -Manavata
Hafiz is a good person and he is…
Hafiz is a good person and he is helping so much and all time my priority is hafiz to discuss regarding phone and sim.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you, Hetal! We’re delighted Hafiz has been such a trusted point of contact, always providing support and guidance whenever you need help with your services. -Suhaas
Hafiz is good and helpful guys thank u
Hafiz is good and helpful guys
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Mehul, thanks for taking a moment to leave this feedback. Fantastic to know Hafiz made everything straightforward and provided solid assistance. -Manavata
Service is excellent the young lady…
Service is excellent the young lady with blue hair Shannon helped so much I would happily recommend any friend or family to come here everyone in so polite
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Micheal, thanks for taking the time to leave a review. It’s great to hear you had such a positive experience and felt well looked after, and that Shannon made such a strong impression during your visit -Shivam
Hafiz very very best service provided…
Hafiz very very best service provided by Mr Hafiz , extremely satisfied. He know his job very well.
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Faisal, thanks for taking the time to share this. It’s clear that Hafiz made a real impact with the level of care and professionalism he brought to your visit. Hearing how confident and satisfied you felt after his support really means a lot. -Manavata
Zoyah gave a great deal and was very…
Zoyah gave a great deal and was very helpful
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for sharing, Hawo! 🎉 Zoyah clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Hafiz help me with everything greatly…
Hafiz help me with everything greatly appreciated
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Hussain, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Hafiz was able to make your experience smooth and enjoyable. -Neha
Hafiz very good service thanks three
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Gursharan, it’s great to see your feedback. We’re really pleased to hear that Hafiz provided you with such a positive experience. -Shivam
Zoyah was really helpful
Zoyah was really helpful, as always, in transferring the data over on both our phones. Thanks again for a brilliant service
Edna & Sam Kay
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Edna, it’s lovely to hear that Zoyah was able to help transfer everything smoothly on both phones. We’re so pleased you had a great experience. Thank you for sharing your feedback with us 😊 -Samad
Me and partner needed some help in the…
Me and partner needed some help in the Three store, Bolton. Sam helped me with a new contract on my 3 sim and was extremely helpful. He also directed my partner to the 3 customer service to help with additional payments.
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you for sharing your experience, Callum. It’s great to hear that Sam supported you with your new contract and guided your partner to the right team for further assistance. -Afaq
Reply from Three UK - 3Store Bolton
Louis, your message truly made our day! It’s fantastic to hear that Hafiz left such a strong impression during your visit. -Manavata
Amazing job Hafiz as always explain…
Amazing job Hafiz as always explain every thing very well
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Andras, it’s great to hear how smoothly everything went during your visit. Hafiz’s clear guidance and consistent support clearly made the whole process feel effortless for you. -Manavata
Very good experience his name is samuel
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey there, we’re so happy to know that Samuel was able to help you. Thank you for sharing your 5⭐ review! -Neha
Zoyah comes across as competent and…
Zoyah comes across as competent and efficient as she took her time to put me through the process of getting a router for my use at home. Excellent job.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Spafford, thank you for sharing this. Great to hear Zoyah took the time to guide you through the process with confidence and care. -Kishan
Zoyah was friendly am very happy with…
Zoyah was friendly am very happy with her service no issues thanks
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Belinda, thank you for taking the time to leave such a wonderful ⭐ review. We’re so glad Zoyah was able to make your experience smooth and enjoyable. -Neha
Hafiz was really kind & made sure we…
Hafiz was really kind & made sure we could leave with everything We needed!
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Wow! Your amazing 5 ⭐ review truly made our day, Nandita. We’re overjoyed that Hafiz delivered such an exceptional experience. We’re always happy to help 😊 -Suhaas
Sam helped us very well explained…
Sam helped us very well explained everything and gave us the best deal and was very good with helping us with the best plans, kind polite
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you for sharing your feedback with us, Saba! We’re so pleased to hear that Sam offered clear guidance and helped you find the right option. It’s wonderful to know you felt well supported throughout the process. -Afaq
Hafiz was amazing throughout
Hafiz was amazing throughout, very efficient & thorough. He made everything very straightforward & clear. Very helpful & great service.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Claire, every cherished memory is shaped by people like Hafiz, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa
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