Called in to collect my iPhone 17 pro max from my online upgrade and was greeted by two lovely staff members who dealt with my order promptly and with friendly smiles I asked Shannon about cases an... See more
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Very welcoming staff. Attended to by Farjana who has been very amazing. She gave me all the information I needed and even helped me get a much better deal. I will always go in store - Bolton.
Company replied
I would just like to say as a regular customer of three and with being with them over several years the customer service has been brilliant and especially one member of staff called Shannon I came t... See more
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The customer service
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Company details
About Three UK - 3Store Bolton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
65 Deansgate, BL1 1HQ, Bolton, North, United Kingdom
- 01204386959
4.9
Excellent
178 reviews
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VERY HELP
VERY HELP, WENT ABOVE AND BEYOND TO HELP ME, IN A TIMELY FASHION.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
We really appreciate your kind words, Chelsea. Great to know our team gave you the extra help you needed. -Shivam
Zoyah listened to want we wanted and…
Zoyah listened to want we wanted and the perfect phones
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you for taking a moment to share this wonderful feedback, Edna. We’re delighted to hear that Zoyah provided such helpful and friendly support. -Afaq
Hafiz was very hepful with our orders!
Hafiz was very hepful with our orders!
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Zam, that’s brilliant 😊 We’re so pleased to know Hafiz delivered such positive and supportive service. Thanks so much for sharing your experience 😊 -Neha
Zoyah was great
Zoyah was really helpful, she listened to what I needed and provided a great service! Friendly and quick customer service.
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Fatemah, we love hearing this 😊
We're really pleased Zoyah understood what you needed and delivered such helpful support.
Thanks so much for taking the time to share your experience with us. -Samad
Zoyah was such an exceptional staff
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks so much, Olayinka! It’s amazing to hear how well you were looked after. Zoyah will be delighted to know her dedication stood out. We’re glad your visit was such a great experience, and we’re always here whenever you need support. -Manavata
Samuel's customer service is top notch
Samuel's customer service is top notch. He walked me through the process of getting a phone contract like a professional.
I commend his services and I am pleased to move to Three network now.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi there, it’s great to hear that joining us was such a seamless experience. We’re glad Samuel could provide the clear support needed to get your new account set up. It’s a pleasure to have you with us! -Kishan
Great customer service provided By…
Great customer service provided By Hafiz.
Always helpfull
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hafiz excelled with brilliance, giving a flawless experience, Keung. Thank you for your kind words! -Ashifa
Zoyah
Today I received very much help from Zoyah , very professional . Thank you
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you, Barbara, for taking the time to share your experience! 🎉 We’re thrilled to hear that Zoyah provided such excellent support and made a positive difference for you. Your recognition means a great deal to us. 😇 -Prabhjeet
He was very polite and went through…
Sam was very polite and went through every step and explained it thoroughly .
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hello, Chan! It’s great to hear Sam guided you through each step with such clarity and patience. We truly appreciate you highlighting the thorough support provided. 🥰 -Prabhjeet
Zoyah
Zoyah she's really one of the best staff u hv in three office bolton .she gives 💯 attention to customers and ensures u leave happily .
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Absolutely fabulous, Ngozi! We’re so glad Zoyah was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! 🌟 -Veronica
Zoyah was exceptionally helpful and was…
Zoyah was exceptionally helpful and was able to reduce my bills based on my usage. 5 stars, thank you.
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
That’s exactly how great service should be! Big thanks to Zoyah for making your visit truly special, and we’re so happy it left such a lasting impression on you. -Ashifa
Reply from Three UK - 3Store Bolton
Wow, thank you, Kristian, for the incredible feedback! 🎉 We’re over the moon that Zohay could make everything effortless for you. 🙌 -Veronica
Reply from Three UK - 3Store Bolton
That’s awesome, Lia! We’re so happy to know that Sam was able to help you. Thank you for the lovely 5⭐ review! -Ayesha
Zoyah was so nice and professional to…
Zoyah was so nice and professional to me. She explained everything in details and to my understanding.
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you, Lofty! We’re delighted to hear how well Zoyah supported you and made everything clear and easy to follow. It’s wonderful knowing her care and professionalism left such a positive impression. 😇 -Prabhjeet
The three best and the service is…
The three best and the service is brilliant and zoyah is sweet and dedicated towards her job and the people are vibe in three
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Vasim, thanks for sharing your lovely experience! 🎯 We're glad you had such a brilliant visit and that Zoyah made such a positive impression with her dedication and friendly approach. Wishing you lots of smiles ahead ❤️ -Arvind
Zoyah was extremely helpful and sorted…
Zoyah was extremely helpful and sorted a long standing problem out very quickly! Excellent customer service.
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Adam, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Good hospitality and I am so so happy…
Good hospitality and I am so so happy with the service.
Brendan
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Nothing delights us more than knowing you’re happy, Sinmi! Thank you for celebrating Brendan’s efficiency. May your day be as amazing as you are! -Ashifa
Customer service by Sam
I had visited the Bolton store and was assisted by Sam who was very helpful and talked us through the process.
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hussain, thank you so much for the 5 ⭐! We’re thrilled to know Sam in Bolton looked after you so well and made your visit such a positive one. -Ayesha
Brilliant people
Brilliant people, megan and sam, helped alot... Full stars🌟 🌟 🌟
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you so much for your wonderful review! 🌟 We’re glad Megan and Sam were able to support you so well. -Veronica
Reply from Three UK - 3Store Bolton
From good to unforgettable, Zoyah’s dedication makes all the difference. We're grateful for your kind review, Moses. -Ashifa
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