Called in to collect my iPhone 17 pro max from my online upgrade and was greeted by two lovely staff members who dealt with my order promptly and with friendly smiles I asked Shannon about cases an... See more
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Very welcoming staff. Attended to by Farjana who has been very amazing. She gave me all the information I needed and even helped me get a much better deal. I will always go in store - Bolton.
Company replied
I would just like to say as a regular customer of three and with being with them over several years the customer service has been brilliant and especially one member of staff called Shannon I came t... See more
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The customer service
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Company details
About Three UK - 3Store Bolton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
65 Deansgate, BL1 1HQ, Bolton, North, United Kingdom
- 01204386959
4.9
Excellent
178 reviews
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Sam was amazing from start to end he…
Sam was amazing from start to end he helped us with efficence and kindness even though he had to help us for quite a while. He never got tired or showed frustration whilst he solved our problem. Thank you so much Sam! Will be coming back everything!!!
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Nasteeho, thank you for sharing your lovely experience with us. We’re so happy Sam could be there for you every step of the way. He always brings such great energy. We can’t wait to welcome you back again. -Ayesha
Sam and Meg from the bolton branch…
Sam and Meg from the bolton branch three store were so helpful. They gave us solutions for our problems and helped us finally get our phone. They were super polite and efficient even though it was taking so long. 10/10 customer service !! would recommend this branch to everyone i know. Will be coming here forever xxx
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Muna. It’s great that Sam and Meg at our Bolton store provided the answers needed to ensure you left with your device. We’re glad the team remained professional and focused during the process, and we look forward to supporting you for many years to come. -Kishan
I have a splendid service from Samuel
I have a splendid service from Samuel, excellent customer service.
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hello Olumide! Super happy to hear that Samuel provided such great support. Thanks for the 5⭐ review! -Veronica
Zoyah so customer friendly and lovely…
Zoyah so customer friendly and lovely person to give all the details.I give her thumbs up and overall this place is also nice
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Ramesh, it’s brilliant to hear that Zoyah made you feel so welcome and made sure you had everything you needed. We’re pleased the atmosphere at our branch made your visit a positive one. -Kishan
Zoyah was very friendly & help explain…
Zoyah was very friendly & help explain in detail excellent explanation
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Much love, David! We’re glad Zoyah could walk you through everything with patience and clarity. Thanks for the great feedback! 🌻 -Ayesha
Zoyah,was very helpful today on my…
Zoyah,was very helpful today on my visit to three store in Bolton.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
It’s wonderful to see your feedback, Karen. Zoyah’s outstanding service truly made this a great experience. Thank you! 🥰 -Kashish
Sam was an amazing guy
Sam was an amazing guy, he attended to me as a professional and he is calm and calculated.
Bimpe Balogun
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Opeyemi, thanks for sharing your review 🙌. We’re delighted Sam’s approach stood out and made a positive impact for you. -Shivam
SAM.
SAM. Who gave us great service and find a good deal for us thank you and best wishes for your future
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Your message just made our day, Pooja! 🌟 Sam will be over the moon knowing he delivered top‑tier service and a great deal. 🚀 Sending lots of positivity your way! ✨ -Veronica
Sam is a nice person
Sam is a nice person, with good costumer service.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
We really appreciate your review, Ayuba. It’s wonderful to know Sam made your experience enjoyable. -Shivam
Zoyah absolutely amazing service
Zoyah absolutely amazing service. Couldn't ask for anything better. Very patient and very helpful
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
I had a very good experience with Sam…
I had a very good experience with Sam today. Services and response were fantastic.
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Zoyah very good service and helpful…
Zoyah very good service and helpful she thanks for she
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Maria! Zoyah has clearly got the magic touch for happiness! ✨ Thank you for your feedback, it means a lot! ☺️ -Kashish
The girl in store in Bolton Saphia
The girl in store in Bolton Saphia
January 4, 2026
Unprompted review
Reply from Three UK - 3Store Bolton
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
The 3 customer rep(Sam) in Bolton…
The 3 customer rep(Sam) in Bolton Office was very polite and helpful. Overall a fab service.
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Modupe! We’re so happy to know you received the best help from us! Big shoutout to Sam for bringing next level service magic! Thanks a ton for this lovely 5 ⭐ review. -Ayesha
Amazing experience and lovely customer…
Amazing experience and lovely customer service by Sam
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Big cheers, Zainab! Your 5 ⭐ review made our day. It’s wonderful to hear that Sam made things smooth and easy for you. Wishing you a pleasant day! -Manavata
zoyah
zoyah
the customer service was amazing and very simple and straightforward really enjoyed my time here today
December 30, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Jamie, you’ve just made our day 🎉 Big shoutout to Zoyah for making your experience fantastic. Wishing you a brilliant New Year 🌟 -Arvind
I was attended to by Sam and I will say…
I was attended to by Sam and I will say am quite impressed with the way I was attended to.
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Hafiz as always was very helpful
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Met Sam who was very helpful and good…
Met Sam who was very helpful and good customer service.
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Sam did a great job and we are happy to…
Sam did a great job and we are happy to be retuning in future
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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