Called in to collect my iPhone 17 pro max from my online upgrade and was greeted by two lovely staff members who dealt with my order promptly and with friendly smiles I asked Shannon about cases an... See more
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Very welcoming staff. Attended to by Farjana who has been very amazing. She gave me all the information I needed and even helped me get a much better deal. I will always go in store - Bolton.
Company replied
I would just like to say as a regular customer of three and with being with them over several years the customer service has been brilliant and especially one member of staff called Shannon I came t... See more
Company replied
The customer service
Company replied
Company details
About Three UK - 3Store Bolton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
65 Deansgate, BL1 1HQ, Bolton, North, United Kingdom
- 01204386959
4.9
Excellent
178 reviews
Asks customers to review
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Reply from Three UK - 3Store Bolton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Sam was up and doing
Sam was up and doing, I have been here before and he is a good person.
Has good customer service and treated us well
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hey.
Thanks! Your review is really appreciated. -Pete
I had a very good experience with Sam
I had a very good experience with Sam, even offering us meal and had a good customer service
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Brilliant customer service through out…
Brilliant customer service through out renewing my phone contract! Zoyah thankyou.
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Miss Smith, that's brilliant! We're super happy to hear that Zoyah gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Zoyah I really enjoyed her service she…
Zoyah I really enjoyed her service she made it very easy for me to make the best contract plan for my mobile sim network thanks and I look forward to visiting 3 mobile network office soon for more patronage.
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thank you for your 5 ⭐️ review, Taofik! A big shoutout to Zoyah for making your experience excellent, and thank you for taking the time to share it with us. -Manavata
Great experience with three staff Zoya
Great experience with three staff Zoya
She helped a lot .
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
That’s amazing, Teena! Thank you for taking the time to send over this lovely 5 ⭐ review. Huge shoutout to Zoya for being so helpful. Hope you have a great day! 🎉 -Ayesha
Zoyah it’s the best costumer Advise and…
Zoyah it’s the best costumer Advise and support
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Iwona, thanks for letting us know about this, we're so happy this was your experience, we'll get your feedback passed on! -John
Zoyah provided great customer service
Zoyah provided great customer service. Answered all my questions and concerns clearly. Friendly and professional.
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for this fantastic 5⭐ review, Satish! We’re thrilled to hear that Zoyah provided excellent support. -Neha
Hafiz is the best a+++++++ highly…
Hafiz is the best a+++++++ highly recommended
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
We appreciate you taking the time to leave a 5* review. Thanks for your feedback and we’ll make sure this is passed back to the team. -John
Brendan was very helpful
Brendan was very helpful. Sorted out my phone number transfer and explained everything in detail.
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hi Chris, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Quick response
Our experience was great. One of the colleagues Zoya was very helpful. She was helpful, patient and sorted out my issue straight away.
Thankyou
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hello Zam, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very friendly and helpful
Mr. Hafiz was very friendly and helpful, I really apreciate the time he spent to sort out my issue.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hey.
Thanks! Your review is really appreciated. -Pete
Reply from Three UK - 3Store Bolton
Hi.
Thanks! Your review is really appreciated. -Pete
Reply from Three UK - 3Store Bolton
Hey Osynachi, we’re so happy to know that Zoyah was able to help you. Thank you for sharing your 5 ⭐ experience! -Ayesha
Reply from Three UK - 3Store Bolton
Thank you for writing a great 4 star review, Busayo :) -Scott
Samuel welcomed me well and attended to…
Samuel welcomed me well and attended to me patiently
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
That's terrific that Samuel took his time, making sure you got all the support you needed :) Thank you, Nancy -Scott
Amazing service by Zoyah
Amazing service by Zoyah , very helpful and explained everything for me and im satisfied with the service, Well done
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for a fantastic review, Shakouri. We're happy to hear that Zoyah was efficient and did a great job explaining everything for you :) -Scott
Reply from Three UK - 3Store Bolton
Thanks for your feedback, Colin, and it's lovely to hear that you enjoyed great customer service from Zoyah. We appreciate you taking the time to share this with us. -Michael
Very good customer service and quickly
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hello Oscar, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great happy customer again
Great happy customer again. Staff very helpful. Zoyah
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hey John :) We're happy that you had a great conversation with Zoyah! Thanks a million -Scott
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