Called in to collect my iPhone 17 pro max from my online upgrade and was greeted by two lovely staff members who dealt with my order promptly and with friendly smiles I asked Shannon about cases an... See more
Company replied
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Very welcoming staff. Attended to by Farjana who has been very amazing. She gave me all the information I needed and even helped me get a much better deal. I will always go in store - Bolton.
Company replied
I would just like to say as a regular customer of three and with being with them over several years the customer service has been brilliant and especially one member of staff called Shannon I came t... See more
Company replied
The customer service
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Company details
About Three UK - 3Store Bolton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
65 Deansgate, BL1 1HQ, Bolton, North, United Kingdom
- 01204386959
4.9
Excellent
178 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Hafiz was very knowledgable about the…
Hafiz was very knowledgable about the phones and found me a great deal
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for this fantastic 5⭐ review, Julie. We really do appreciate you taking the time to send this over! Great work Hafiz 🎉 -Jade
Bis was very friendly and very polite…
Bis was very friendly and very polite to me when I asked for help she took her time to answer all my questions and gave me exactly what I wanted 😃
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for this amazing 5⭐ review, Chris. We really do appreciate you taking the time to send this over! Well done Bis 🎉 -Jade
Helpful and informative and she was…
Helpful and informative and she was very patient and she help me solve my problems.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
That's terrific, we're glad you got it all resolved while feeling heard and respected. Thank you for the 5 stars :) -Scott
Bis was very helpful and polite and…
Bis was very helpful and polite and professional thanks
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Zoyah is good on this one
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for this amazing 5⭐ review, Odekoya. We really do appreciate you taking the time to send this over! Well done Zoyah 🎉 -Jade
Zoyah was excellent in explaining the…
Zoyah was excellent in explaining the detail clearly of buying the new and updating the new contact for the Wi-Fi
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Zoyah during your new Home Broadband purchase. We appreciate you taking the time to share this with us. -Michael
Zoyah was amazing sorted our equiry…
Zoyah was amazing sorted our equiry quickly
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Reply from Three UK - 3Store Bolton
Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Zoya was very helpful with my enquiry
Zoya was very helpful with my enquiry
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Reply from Three UK - 3Store Bolton
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Sam was very helpful and I’m happy to…
Sam was very helpful and I’m happy to come back after the end of this contract. All thanks to Sam. Impressive sales!!!
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Bolton
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Samuel was very helpful and…
Samuel was very helpful and professional taking g his timetable explain things and clarify things easily.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
The service in the shop has been…
The service in the shop has been excellent.Bis is really helpful. Thank you
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for this amazing 5⭐ review, Dawn. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Bolton
Thanks for this amazing 5⭐ review, Amir. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Zoyah was very professional and…
Zoyah was very professional and welcoming
October 28, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for this fantastic 5⭐review, Danyal. We really do appreciate you taking the time to send this over! Great work Zoyah 🎉 -Jade
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