Three UK - 3Store Bristol (Broadmead) Reviews 

52
TrustScore 4.5 out of 5

4.7

84 Broadmead, BS1 3DW Bristol, South, GB


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Rated 5 out of 5 stars

Very helpful and as he was able to explain to me different options on roaming which saves me a lot out of my pocket. Much appreciate his time and support in sorting out my phone and stop scammers ge... See more

Company replied

Rated 5 out of 5 stars

We have come to upgrade our contract with Three. We have met a very kind and professional adviser here, Anya. Thank you, dear Anya for your great and wonderful support. We would like your manager to... See more

Company replied

Rated 5 out of 5 stars

Mia provided outstanding service during my phone upgrade. She was extremely kind, friendly, and made everything simple and stress-free. She also informed me about a great promotion - because I decide... See more

Company replied

Rated 5 out of 5 stars

I loath upgrading my phone, changing handsets is a pain, transferring everything, even putting on a screen protector. I visited Three Store in Bristol, with the intention of checking out my upgrade... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bristol (Broadmead)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 84 Broadmead, BS1 3DW, Bristol, South, United Kingdom

  • 1173169038

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.7

All reviews

(52)

29,698 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service from moh

Very good service from moh
He give me best ever deal on my sim
Thanks.

July 11, 2026
Unprompted review
Three UK - 3Store Bristol (Broadmead) logo

Reply from Three UK - 3Store Bristol (Broadmead)

Hi Sukhbir, it’s wonderful to hear Moh made your visit so positive and helped you get the best deal on your SIM. Thanks for sharing your experience.
— Three Social Media Team

Rated 5 out of 5 stars

Very helpful and as he was able to…

Very helpful and as he was able to explain to me different options on roaming which saves me a lot out of my pocket.
Much appreciate his time and support in sorting out my phone and stop scammers getting into my phone.
Am grateful and thank you Rafid.

July 9, 2026
Unprompted review
Three UK - 3Store Bristol (Broadmead) logo

Reply from Three UK - 3Store Bristol (Broadmead)

Hey Esther, thank you for sharing this feedback! 😊 We’re thrilled to hear that Rafid gave you such a fantastic experience.-
Three Social Media Team

Rated 5 out of 5 stars

Had my phone stolen Rafid was fantastic…

Had my phone stolen Rafid was fantastic got my number back set all up one veryhapoy man

July 6, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Thank you for sharing your feedback, Paul! 🌟 We’re delighted to hear that Rafid supported you and got everything sorted. – Three Social Media Team

Rated 5 out of 5 stars

Great store staff

July 3, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Hi Neshko, we appreciate your review. It’s great to hear that our store team made such a positive impression.
– Three Social Media Team

Rated 5 out of 5 stars

Thank you Moh for your help upgrading…

Thank you Moh for your help upgrading my phone with a new contract!!

June 21, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Hi Natalie. It is wonderful to hear that Moh gave you such brilliant support when setting up your fresh agreement and switching to your latest device. Thank you for taking the time to share your positive experience. -Shivam

Rated 5 out of 5 stars

Anya was just brilliant so helpful and…

Anya was just brilliant so helpful and knows the job inside out.. thanks a million

June 13, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Thanks so much, Christian! 🎉
Anya will be buzzing to hear how much you appreciated her help. She’s brilliant at what she does and we’re glad it showed. Thank you again! -Ayesha

Rated 5 out of 5 stars

I found Mia very helpful today

I found Mia very helpful today

June 13, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Hi Sue! 😊 Love this — Mia will be thrilled to hear she made your day easier. Thanks for taking the time to share your experience! 💛 -Ayesha

Rated 5 out of 5 stars

Mia helped me tranfer my data nice and…

Mia helped me tranfer my data nice and quickly, couldnt be happier

June 11, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Hi Kelvin, a beautifully efficient data transfer was delivered by Mia to get everything sorted quickly for you, and we are absolutely delighted to hear how happy you are with the service. -Kishan

Rated 5 out of 5 stars

Bristol Broadmead's 3 store helped me…

Bristol Broadmead's 3 store helped me find a way better deal with my phone contract.
Mia especially was incredibly helpful and attentive to what I was after and very fun to talk to.
Thanks again!

June 8, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Thank you for sharing your feedback with us, Kimball! We’re so pleased to hear that Mia offered clear guidance and helped you find the right option. It’s wonderful to know you felt well supported throughout the process. -Neha

Rated 5 out of 5 stars

Excellent thank to anya

June 3, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Hi Edward, great to know Anya made such a positive impact and left a strong impression throughout your experience. -Kishan

Rated 5 out of 5 stars

Anya was ace

Anya was prompt, friendly, accurate, PATIENT, personable and thorough. She helped me so quickly and I left with everything I needed, completely clear about the process AND she helped me and my daughter get a great deal. She’s ace! Promote her, cheers

May 27, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

That's fantastic, Kim! It feels amazing to know Anya was able to sort everything and make your experience smooth. Thank you for taking the time to leave an incredible 5⭐ review! -Neha

Rated 5 out of 5 stars

Mia was great

Mia was great, she help me set up my phone for me when I was in need

May 25, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Hi, Emmanuel! We're pleased to hear Mia was able to set up your phone and guide you clearly. It's great to know the interaction left you feeling supported and comfortable. 😇 -Prabhjeet

Rated 5 out of 5 stars

The staff were very helpful

May 16, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Thank you, Amat! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Good explanation thank you

May 10, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Sara, it’s wonderful to hear that everything was explained clearly for you. We truly appreciate you taking a moment to share your kind feedback. 🌟 -Manavata

Rated 5 out of 5 stars

I was hesitant about renewing my phone…

I was hesitant about renewing my phone contract but Mia 3 store in Bristol broadmead was very helpful and reassuring. I decided to renew with 3 and will be taking my sister to renew with Mia on Friday also! Thank you Mia!

April 28, 2026
Unprompted review
Three UK - 3Store Bristol (Broadmead) logo

Reply from Three UK - 3Store Bristol (Broadmead)

Thank you for the great shout out, Kay! 🌟 Mia’s dedication at our Bristol Broadmead store made sure everything was handled with care and confidence. We’re excited to welcome you and your sister back soon, and we truly appreciate your kind words! 😊 -Samad

Rated 5 out of 5 stars

Mia provided outstanding service…

Mia provided outstanding service during my phone upgrade. She was extremely kind, friendly, and made everything simple and stress-free. She also informed me about a great promotion - because I decided to get headphones as well, I received a tablet for free. If she hadn’t mentioned it, I would have never known about this amazing offer. Mia is a wonderful person, very professional, helpful, and genuinely caring. I truly appreciate her support and would highly recommend her to anyone!

April 21, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Hey Joanna! This review is actually the cutest. Mia really said ‘don’t worry bestie, I got you’ and then delivered customer service excellence like it’s her superpower. Thank you so much for leaving such a lovely 5⭐ rating! -Ayesha

Rated 5 out of 5 stars

Very good service

April 20, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Hello Abadir! Your note brings a smile to our team. Serving you was an absolute joy! -Ashifa

Rated 5 out of 5 stars

We have come to upgrade our contract…

We have come to upgrade our contract with Three. We have met a very kind and professional adviser here, Anya. Thank you, dear Anya for your great and wonderful support. We would like your manager to value and appreciate your hard work for customers. And We are asking to reward Anya and raise her salary. We were doubting whether to stay with you. We are staying with you definitely due to Anya,
Best, Volodymyr Nosov and family

April 18, 2026
Unprompted review
Three UK - 3Store Bristol (Broadmead) logo

Reply from Three UK - 3Store Bristol (Broadmead)

Hey Volodymyr,

Thank you for your kind words about Anya, her dedication truly shines. We’ll make sure her manager knows how much she’s valued, and yes, she deserves more than just a pat on the back (maybe even cake!). See you soon! ☺️ -Kashish

Rated 5 out of 5 stars

Excellent customer service from Mr Moh

Excellent customer service from Mr. Moh. Really appreciated.

April 12, 2026
Unprompted review
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Reply from Three UK - 3Store Bristol (Broadmead)

Hi, Atputha. We’re glad Mr Moh provided outstanding support and made the whole process easy. Your feedback means a lot to us. 😊 -Prabhjeet

Rated 5 out of 5 stars

Anya at the Broadmead Bristol store was…

Anya at the Broadmead Bristol store was very friendly and helpful. Came out with problem solved, recommended.

March 28, 2026
Unprompted review
Three UK - 3Store Bristol (Broadmead) logo

Reply from Three UK - 3Store Bristol (Broadmead)

Hi Eileen, we're pleased your visit to our Broadmead Bristol store was a success and that Anya was able to provide a welcoming environment while ensuring everything was fully resolved for you. -Kishan

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