Very helpful and as he was able to explain to me different options on roaming which saves me a lot out of my pocket. Much appreciate his time and support in sorting out my phone and stop scammers ge... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have come to upgrade our contract with Three. We have met a very kind and professional adviser here, Anya. Thank you, dear Anya for your great and wonderful support. We would like your manager to... See more
Company replied
Mia provided outstanding service during my phone upgrade. She was extremely kind, friendly, and made everything simple and stress-free. She also informed me about a great promotion - because I decide... See more
Company replied
I loath upgrading my phone, changing handsets is a pain, transferring everything, even putting on a screen protector. I visited Three Store in Bristol, with the intention of checking out my upgrade... See more
Company replied
Company details
About Three UK - 3Store Bristol (Broadmead)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
84 Broadmead, BS1 3DW, Bristol, South, United Kingdom
- 1173169038
4.7
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was really simple and easy
Everything was really simple and easy. A great experience all round.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Bristol (Broadmead)
That's what we like to hear, Darryl! We appreciate you taking the time to write a fantastic review :) -Scott
Amazing service
Amazing service, Anya helped me out, and explained things greatly, was really impressed and made the switch. Was sold! Super happy 😊.
Thank you team
Thank you Anya
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Bristol (Broadmead)
We appreciate the 5* - We know the retail staff and Anya will be happy to see this -Maxine
10 out of 10
10 out of 10
Thanks Rafid and Elisa
Moved from 02 joined again thanks
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Bristol (Broadmead)
Thanks for this amazing 5⭐ review, Kayse. We really do love to hear this! Great work Rafid and Elisa 🎉 -Jade
Reply from Three UK - 3Store Bristol (Broadmead)
Thanks for this fantastic 5⭐ review, Bruce. We appreciate you taking the time to send this over! Well done Anya 🎉 -Jade
Excellent Service
Great experience in The Broadmead 3 Store today. Ordered 2 new phones and sim contracts with no issues. Excellent customer adviser Jenny helped us through all the steps. Very satisfied and will definitely be returning in the future.
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Bristol (Broadmead)
Thanks for this fantastic 5⭐ review. We really do appreciate it! Have a great day 😊 -Jade
Reply from Three UK - 3Store Bristol (Broadmead)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Reply from Three UK - 3Store Bristol (Broadmead)
Hey.
Thanks! Your review is really appreciated. -Pete
I had trouble with a third party…
I had trouble with a third party company setting me up with a sim that's far too much but Steve helped me out with that and Mia helped me get a much better deal. Veyg satisfied.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Bristol (Broadmead)
Thanks for this fantastic 5⭐ review, John. We really do appreciate you taking the time to send this over! Great work Steve 🎉 -Jade
elisa was a amazing and helped me with…
elisa was a amazing and helped me with everything i needed
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Bristol (Broadmead)
Hey Kelly :) Thank you for a great review. We're so happy Elisa gave you a wonderful experience -Scott
Mia was so lovely and helpful
Mia was so lovely and helpful! She explained everything really clearly and made buying my iPhone super easy. She was friendly, patient, and just really nice to talk to. Great experience, thank you Mia! 🙏🏽✨
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Bristol (Broadmead)
Mia is a star, we're thrilled she helped you with your purchase, Aylin. Getting a new iPhone is such a joy, we hope you're loving it! -Scott
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.