Three UK - 3Store Brixton Reviews 

213
TrustScore 5 out of 5

4.9

419 Brixton Road, Brixton, SW9 8HE London, London, GB


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Rated 5 out of 5 stars

Outstanding experience with Prince in providing the right advice which is both practical and cost-effective! And to David too for being so obliging in providing me with the correct device needed... See more

Company replied

Rated 5 out of 5 stars

I’d like to leave a special thank you to Javarne for the exceptional service I received when I visited the Brixton store. He was attentive, professional and dealt with my query promptly, while remain... See more

Company replied

Rated 5 out of 5 stars

Jasmine was AMAZING. She was very professional, listened to my query and gave a more than satisfactory service. I was extremely pleased. She checked my needs for roaming through the travels I have an... See more

Company replied

Rated 5 out of 5 stars

fantastic experience i was attended to by Paulo and solve everything for me . so easy to upgrade with great phone at cheapest rate . he handle the issue professionally

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Brixton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 419 Brixton Road, Brixton, SW9 8HE, London, London, United Kingdom

  • 2072742710

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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4.9

All reviews

(213)

31,689 reviews in the last 12 months

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Rated 5 out of 5 stars

Very fast and quick to connect

Very fast and quick to connect

July 5, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Woohoo 🎉 Amadu. We’re thrilled everything was sorted so promptly ⚡

- Three Social Media Team

Rated 5 out of 5 stars

He check all my contracts for me and…

He check all my contracts for me and updated it for me which makes it cheaper for me

July 5, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Oyebola, we’re thrilled our colleagues delivered exceptional service. Thank you for taking the time to leave us a 5⭐ review.-Three Social Media Team

Rated 5 out of 5 stars

An elite customer service by Hussein

An elite customer service by Hussein. Polite, professional and helpful.

July 4, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Superb! We're super happy to hear that Hussein gave you all the support you needed. Thank you for the amazing 5 ⭐ review! - Three Social Media Team

Rated 5 out of 5 stars

Hussein was amazing

Hussein was amazing , gave me a great deal on my new phone and took the time to help me set it up.

July 2, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Anthony, thank you for sharing your experience. We’re delighted to hear Hussein helped you secure a great deal and took the time to get your new phone set up.
– Three Social Media Team

Rated 5 out of 5 stars

Rendyl has been amazing with helping me…

Rendyl has been amazing with helping me set up my new phone and helping me transfer all of my data. Top guy

July 2, 2026
Unprompted review
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Reply from Three UK - 3Store Brixton

Hey Kwadwo, we’re so glad to hear the setup of your new phone and the data transfer went smoothly with Rendyl’s help. Thank you for sharing your experience. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Naomi = 10/10 customer experience

Naomi was amazing at helping me source a new phone. Kind, funny & a consultative seller - not pushy yet still taking me through upsell opportunities that were actually useful. Thankyou for all your help - couldnt be more impressed by the customer experience

July 1, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you so much for sharing your experience, George. We’re thrilled to hear Naomi was brilliant in helping you find the right device and made the whole process enjoyable. 📱 – Three Social Media Team

Rated 5 out of 5 stars

Store manager very helpfull and…

Store manager very helpfull and attentive a true asset to 3 mobile

June 26, 2026
Unprompted review
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Reply from Three UK - 3Store Brixton

Hi Edmond, thank you for sharing this wonderful 5 star review. It’s fantastic to hear that the store leader provided such exceptional support.-Three Social Media Team.

Rated 5 out of 5 stars

Outstanding service for David at…

Outstanding service for David at Brixton store! He was incredibly helpful, knowledge, and made the whole process quick and easy. If you visit this branch, definitely ask for David.

June 8, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Lorna, thank you for your feedback. We’re happy to hear that David at our Brixton Street store made your experience fabulous. Hope you have a wonderful day! 😊 – Three Social Media Team

Rated 5 out of 5 stars

I had the most best experience with…

I had the most best experience with Rendyl and Taina they both help me with what I need and more with my own contract best service in any 3 store I’ve been in

June 22, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Nikol 😊
Thank you so much for sharing this, your message brought such a warm spark to our day! We’re thrilled to hear that Rendyl and Taina gave you an experience that truly stood out.
Hope you have a great day ahead! -Ayesha

Rated 5 out of 5 stars

David was amazing

David was amazing, hes the best :D

June 20, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Tibor, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from David. -Prabhjeet

Rated 5 out of 5 stars

Nice and professional branch

Nice and professional branch. David, was very kind and helpful, he made sure to go through all options and go with the most suitable. I was pleased to switch to Three and go through the process with him.

June 20, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Mehdi, we’re really glad to hear David guided you through everything so clearly and helped you find the right option. Thank you for sharing this fantastic review. -Suhaas

Rated 5 out of 5 stars

Taina was really helpful and…

Taina was really helpful and professional person.
My name is Mr bouri Im a loyal customer to this store.

June 17, 2026
Unprompted review
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Reply from Three UK - 3Store Brixton

That’s brilliant, Mr Bouri! We love hearing that Taina made the whole process effortless for you. Thank you for the wonderful feedback! -Veronica

Rated 5 out of 5 stars

Taina gave me fantastic customer…

Taina gave me fantastic customer service. Very helpful, thank you!

June 17, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Lovely to hear, Courtney. It’s great knowing Taina made everything easy and supported you so well. Thanks for sharing your experience. -Ayesha

Rated 5 out of 5 stars

Amazing customer advisor Hussein

Amazing customer advisor Hussein, lovely lad!

June 16, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Victoria, it is fantastic to hear that Hussein provided such top-tier assistance and left such a positive impression during your interaction. -Kishan

Rated 5 out of 5 stars

Taina did a wonderful job

Taina did a wonderful job, explained everything clearly and patiently. She introduced some great offers! I am very happy with the customer service at the Brixton Three Mobile branch!

June 15, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Your shout‑out is WOW ✨ Watusi. Great to know Taina delivered clear and patient guidance at Brixton, introducing valuable perks while creating a positive and enjoyable experience 💫 -Arvind

Rated 5 out of 5 stars

Ruñknder helped me alot in the Brixyon…

Ruñknder helped me alot in the Brixyon dtore 10/10

June 13, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Liliana! 😊
Love this. Ruñknder clearly took great care of you and made everything easy. A perfect 10 from you is brilliant to hear. Thanks for sharing! 🙌 -Ayesha

Rated 5 out of 5 stars

Very nice customer service from Paulo

Very nice customer service from Paulo. Very satisfied with support he offered me

June 11, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Brahim 😊
We love hearing this!
Paulo always aims to give his best, and it’s great to know his support made a difference for you.
Thanks for taking the time to let us know. -Ayesha

Rated 5 out of 5 stars

Wiktoria and David were so helpful and…

Wiktoria and David were so helpful and friendly. Super quick setting up my uk e-sim and had some great chats while I was waiting :)

June 9, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you for sharing, Moana! We're delighted Wiktoria and David made setting up your UK eSIM quick and enjoyable. Your kind words about their friendly support mean a lot to us.
Three Social Media Team

Rated 5 out of 5 stars

Javarne was very polite and friendly

Javarne was very polite and friendly. Very helpful dealing with my enquiries.

Did all I wanted to sort out.

June 8, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thanks for the fantastic 5⭐ review, Justoria! We truly appreciate you sharing your experience, and it’s wonderful to hear that Javarne provided you with outstanding care. -Neha

Rated 5 out of 5 stars

Excelente service

Excelente service ! Paulo help me deal the issue I had

June 7, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi there, thank you for sharing your feedback with us! We are thrilled to hear that Paulo provided excellent service and was able to help resolve the issue you had. -Kishan

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