Three UK - 3Store Brixton Reviews 

215
TrustScore 5 out of 5

4.9

419 Brixton Road, Brixton, SW9 8HE London, London, GB


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Rated 5 out of 5 stars

Outstanding experience with Prince in providing the right advice which is both practical and cost-effective! And to David too for being so obliging in providing me with the correct device needed... See more

Company replied

Rated 5 out of 5 stars

Jasmine was AMAZING. She was very professional, listened to my query and gave a more than satisfactory service. I was extremely pleased. She checked my needs for roaming through the travels I have an... See more

Company replied

Rated 5 out of 5 stars

I’d like to leave a special thank you to Javarne for the exceptional service I received when I visited the Brixton store. He was attentive, professional and dealt with my query promptly, while remain... See more

Company replied

Rated 5 out of 5 stars

Tariq and Aanika were both extremely helpful to our entire party. Extremely sociable and tailored packages to my needs. Tariq then came reversed to find the rest of the groups current sim packages and... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Brixton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 419 Brixton Road, Brixton, SW9 8HE, London, London, United Kingdom

  • 2072742710

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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4.9

All reviews

(215)

32,094 reviews in the last 12 months

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Rated 5 out of 5 stars

Three-Brixton

Visited a Three store to get an e-sim and Yasin not only set me up but also saved me money by getting a better deal on my current contract which had expired. His customer service is amazing, professional and just so pleasant. Very appreciative.

January 8, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Angela, that’s wonderful! We’re so glad Yasin made everything seamless for you. Thank you for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

I was served by a advisor called Travis…

I was served by a advisor called Travis, he gave me a very clear run down on what was available to me today and I secured a contract I feel will benefit me greatly for the duration of my contract!

January 8, 2026
Unprompted review
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Reply from Three UK - 3Store Brixton

Hey Mohamed, we’re so glad to hear that Travis was able to help and provide you with such great support. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Employee Hanny made our experience much…

Employee Hanny made our experience much easier and helpful. Very cheap and affordable prices.

January 7, 2026
Unprompted review
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Reply from Three UK - 3Store Brixton

Hey Jassimara 😊 This is fantastic! Thanks for taking the time to share your 5⭐ review of your experience with Hanny -Jade

Rated 5 out of 5 stars

Today I need help to update my phone

Today I need help to update my phone. I did not know where to go and at 3j at Brixton . Jermaine excellent customer service very patient and friendly explain to me step by step and assist me . I am so happy and satisfy. Best team ever . Thanks . Aurora

January 7, 2026
Unprompted review
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Reply from Three UK - 3Store Brixton

Hey Aurora, we’re so glad to hear that Jermaine was able to help and provide you with such great support at our Brixton branch. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Fantastic team

Fantastic team, Had an old phone that needed upgrading and the team especially Hussien made it so easy. Fantastic service and I’ll be coming back again to sort out my wife’s new phone when her contract comes due!

December 30, 2025
Unprompted review
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Reply from Three UK - 3Store Brixton

Thank you, Opeyemi 🎉 Huge shoutout to Hussien and the team for making your upgrade smooth. We’ll be happy to assist you with a new phone for your wife when the time comes. Wishing you an amazing New Year ahead ✨. -Arvind

Rated 5 out of 5 stars

Han was amazing

Han was amazing, he gave us good deals he was wonderful.

December 30, 2025
Unprompted review
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Reply from Three UK - 3Store Brixton

That’s fabulous, Winta, you’ve made our day! 🎉 We’re glad to hear Han kept everything smooth and simple. Thanks so much for sharing your experience! -Manavata

Rated 5 out of 5 stars

I always go to 3 brixtonHelp for help as I…

I always go to 3 brixton for help as I am not very good with technology and I always get excellent service,todqy Travis was very patient and helpful and found me a really good deal so thank you travis

December 30, 2025
Unprompted review
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Reply from Three UK - 3Store Brixton

Shireen, you just made our day 💜. Travis went above and beyond to make your experience truly special. Thank you for sharing this glowing 5 ⭐ review. -Arvind

Rated 5 out of 5 stars

It's great experience and Aanika gave…

It's great experience and Aanika gave more support which we expected and She is very supportive and friendly person

December 19, 2025
Unprompted review
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Reply from Three UK - 3Store Brixton

Shyama, thank you for your outstanding 5 ⭐ review! It’s wonderful to hear that Aanika made your experience a remarkable one. We hope you have a fantastic day! 😊 -Ashifa

Rated 5 out of 5 stars

Very happy with his service upgrade

I really appreciate the service l get from Paulo I'm so happy with it he made my day

December 18, 2025
Unprompted review
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Reply from Three UK - 3Store Brixton

This is what we like to hear, Hope. We're so glad Paulo was able to make your day 😊 Thanks for this amazing 5⭐ review! -Jade

Rated 5 out of 5 stars

Jermaine has been very kind and…

Jermaine has been very kind and helpful. I am pleased by his customer service and really appreciate him taking his time to understand and get me the right support I needed( even gave me chocolate lol). Thank you

December 17, 2025
Unprompted review
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Reply from Three UK - 3Store Brixton

Hello Asmaou, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Served by Josh and helped by Shez ASM

Served by Josh and helped by Shez ASM, very pleased and helpful
The shop is really good
Keep it up!!!

December 15, 2025
Unprompted review
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Reply from Three UK - 3Store Brixton

Hey Nana, thank you for the 5 ⭐ review! We’re delighted to hear that Josh and Shez made your experience fabulous. See you again soon! -Afaq

Rated 5 out of 5 stars

Haani has been dealing with my problems…

Hanni has been dealing with my problems of connectivity as I live in a basement flat he has been so great and solved every problem I had. I couldn't recommend him enough to deal with customers problems. Great guy great customer service.

December 14, 2025
Unprompted review
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Reply from Three UK - 3Store Brixton

We're pleased you've been able to speak with Hanni and get each issue given the proper looking over it needs. Thank you for writing a great review -Scott

Rated 5 out of 5 stars

Daniela was very helpful!

Daniela was very helpful with my issues I had with my phone and I showed me that I was paying a lot more than what I need and with roaming ! Great service from her! Thank you!

December 13, 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Claudia, that's amazing that Daniela had your best interests at heart and gave you great advice on your bills :) -Scott

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful

December 10, 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thanks for this fantastic 5⭐ review. We really do love to hear this! Hope you have a great day 😊 -Jade

Rated 5 out of 5 stars

Tia was amazing I lost my phone in…

Tia was amazing I lost my phone in Jamaica and she gave me a sum replacement she was patient and very informative I will be returning to this store in the future

December 10, 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thanks for this fantastic 5⭐ review, Raphel. We really appreciate you taking the time to send this over to us! Amazing work Tia 🎉 -Jade

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, aanika was amazing and talked me through everything and helped me get what I needed thanks so much I’m very happy 🥰🥰🥰

December 6, 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Friendly and efficient.

Friendly and efficient.
Got the job done.
Thanks s much 😊

December 5, 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Was excellent communication and manage…

Was excellent communication and manage to solve the case thanks you Jermaine .

December 5, 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Daniela helped me so much with my new…

Daniela helped me so much with my new phone with help from Benz, they were lovely. Will definitely come back.

December 5, 2025
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

We're happy that Daniela and Benz made a great team in arranging an excellent new phone for you, Mary :) We'll be glad to have you back any time! -Scott

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