David, Customer Representative at Brixton centre has been phenomenal. Not only he helped me purchase a new device but also stayed with me throughout the call to help me cancel the current subscripti... See more
Company replied
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David, Customer Representative at Brixton centre has been phenomenal. Not only he helped me purchase a new device but also stayed with me throughout the call to help me cancel the current subscripti... See more
Company replied
David was great! Really knowledgeable and helpful and genuinely brightened my day in a way I do not generally expect when going to pick up a broadband router? Can't recommend highly enough
Company replied
Outstanding experience with Prince in providing the right advice which is both practical and cost-effective! And to David too for being so obliging in providing me with the correct device needed... See more
Company replied
Very helpful very understanding , and made the experience really engaging and funny. Seems really intelligent too! He should get a pay rise ^ customer advisor David
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

419 Brixton Road, Brixton, SW9 8HE, London, London, United Kingdom
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Reply from Three UK - 3Store Brixton
Tia was amazing I lost my phone in Jamaica and she gave me a sum replacement she was patient and very informative I will be returning to this store in the future

Reply from Three UK - 3Store Brixton
Excellent customer service, aanika was amazing and talked me through everything and helped me get what I needed thanks so much I’m very happy 🥰🥰🥰

Reply from Three UK - 3Store Brixton
Friendly and efficient.
Got the job done.
Thanks s much 😊

Reply from Three UK - 3Store Brixton
Was excellent communication and manage to solve the case thanks you Jermaine .

Reply from Three UK - 3Store Brixton
Daniela helped me so much with my new phone with help from Benz, they were lovely. Will definitely come back.

Reply from Three UK - 3Store Brixton
Excellent service

Reply from Three UK - 3Store Brixton
Aanika did amazing at helping me and my aunt to transfer a Three account from my name to hers. It was a lengthy process but she helped every step of the way.

Reply from Three UK - 3Store Brixton
Haani is very attentive and great service

Reply from Three UK - 3Store Brixton

Reply from Three UK - 3Store Brixton
Was warm Welcome, fantastic customer service, I'll recommend that you keep hussein in team forever.

Reply from Three UK - 3Store Brixton
HANI, WAS AMAZING HE WAS 1ST CLASS AND SO QUICK, EDFICIENT AND HELPFUL. FULL OF EXPERIENCE AND KNOWLEDGE. HE MADE A VERY FRUSTRATING SITUATION I HAD SPENT THE PAST FEW DAYS TRYING TO RESOLVE WITH THE CUSTOMER SERVICES ON THE PHONE SO MUCH BETTER AND HE IS A VALUE TO 3. ALL THE ADVISORS WERE SO HELPFUL AND BRIXTON STORE IS THE BEST!

Reply from Three UK - 3Store Brixton
Tariq and Aanika were both extremely helpful to our entire party. Extremely sociable and tailored packages to my needs. Tariq then came reversed to find the rest of the groups current sim packages and offer cheaper alternatives with more data etc. Both exceptional members of staff for any company.

Reply from Three UK - 3Store Brixton
Excellent team in store - exceedingly helpful versus phone team who are astoundingly bad

Reply from Three UK - 3Store Brixton
Jermaine helped me get a better deal on my contact. He was accommodating, welcoming and overall a top guy. So refreshing to have people like this in the store. Look after him

Reply from Three UK - 3Store Brixton
Han and Hussein, 10/10 service from Brixton Three Store. Very friendly and helpful!

Reply from Three UK - 3Store Brixton
Han who served me today was extremely helpful.

Reply from Three UK - 3Store Brixton

Reply from Three UK - 3Store Brixton
My girl Jas nailed it on the head! I was so blown away with her service and how much she knew about everything girl should be the Manager. Thank you for your help could of sorted things out without you.
June

Reply from Three UK - 3Store Brixton
I had a query about topping up my account data, as i had many requests, thanks to Jasmine now i have resolved everything
Great service and patience into assisting
Thanks a lot Jasmine

Reply from Three UK - 3Store Brixton
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