The service from staff in this store is excellent They go the extra mile to make sure that you leave the store knowing what you are doing to get the best out of your new product Product knowledge i... See more
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Hasnat was amazing i am elderly and he talked me through the process putting me at ease and helping me the whole way.
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Riz and Hasnat have been extremely helpful today, sorting out my several contracts and saving me some money into the bargain! Many thanks, can't recommend them enough!
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Amazing. Transfervand set up. Thays why coming into shop much better than buying onlinevor over phone. BILAL was brill.
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Company details
About Three UK - 3Store Burnley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
35 The Mall, Charter Shopping Centre, BB11 1BA, Burnley, North, United Kingdom
- 1282459695
4.9
Excellent
76 reviews
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the staff were great in the 3 store…
the staff were great in the 3 store burnley store, very helful,
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
Hi Stephen, thank you for sharing your experience 🎯 We’re delighted to hear that the team at our Burnley store made your visit smooth and supportive. Wishing you a fantastic day 🌟 -Arvind
We had 1 contract with three for my…
We had 1 contract with three for my wife but Aroosa is so amazing we had to transfer my number too. Thanks Aroosa
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Always amazing service at 3
Always amazing service at 3. Thanks Aroosa.
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
Wayne! Thank you for sharing this. It's great to hear Aroosa made the experience smooth and delivered such attentive support. Have a wonderful day! -Afaq
Excellent service and helped immensely
Excellent service and helped immensely
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
That’s awesome, Justin! Thanks for sharing the feedback we’re so glad we could be there when you needed us. 🌟 -Veronica
The staff are very helpful and…
The staff are very helpful and supportive with stuff and are very kind and friendly and polite.
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
Thank you so much for your lovely feedback, Asadullah! We're really glad to hear that our staff were helpful, it truly means a lot to us. 😊 -Kashish
switched over to business and saved…
switched over to business and saved myself some moneh big thanks to Bilal
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
Hi Carol, thanks for taking the time to share your thoughts with us. It’s great to hear the move to a business plan has been a positive change for you and that Bilal was able to support you throughout. -Kishan
Aroosa is great
We love coming to the 3 store in Burnley are dealing with Aroosa. She is always so helpful.
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
That's wonderful to hear, Carole. A big shoutout to Aroosa at our Burnley branch for providing such exceptional support. Thank you for sharing such lovely feedback. -Veronica
Reply from Three UK - 3Store Burnley
Margaret, your joy is our biggest win 🎉. Thank you for the kind words and the shining 5 ⭐! -Ashifa
Great experience always
Great experience always, been a customer for a very long time always get the same experience every time im in
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
Roy, your experience is a gift ☺️. Hearing that it’s always excellent is the greatest reward we could ask for. Enjoy the rest of your day ✨ -Ashifa
Great store whenever I need help they…
Great store whenever I need help they help and go out their way
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
Rudolph, thank you for your incredible message. Knowing that we’re able to step in and go the extra mile for you is exactly the kind of support that keeps us motivated. Your trust means everything to us 💎 -Ashifa
Amazing service by Aroosa
Amazing service by Aroosa. She is so helpful and really lovely. Thank you Aroosa.
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
Hi Anthony, we're so glad to hear this is the experience you got from Aroosa, we'll pass your feedback on! -John
Friendly staff Bilal managed to sort my…
Friendly staff Bilal managed to sort my account out and move the mobile numbers to separate accounts. Extremely helpful and understanding.
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Bilal at the burnley branch was…
Bilal at the burnley branch was extremely friendly and very helpful. I would highly recommend.
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
Hey.
Thanks! Your review is really appreciated. -Pete
3 Contract swap Service
Bilal was extremely helpful and friendly, made the whole process easy and would recommend coming down to 3 Burnley as service was great!
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Burnley
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Burnley
Hello Jim, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
Bilal took his time didn’t rush us got…
Bilal took his time didn’t rush us got us set up and can’t recommend highly enough.
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Burnley
Hey Edward, we’re delighted to hear that Bilal was helpful and made everything easy for you. Thank you for the fantastic 5⭐ review! -Neha
Bill was brill thanks so much
Bill was brill thanks so much makes visiting the store such a pleasant experience
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Burnley
Hey Eileen! 🚀 Your feedback has us buzzing with energy. Bill made your visit truly stellar, and we couldn’t be happier. Thank you for the dazzling 5 ⭐ review. -Ashifa
Reply from Three UK - 3Store Burnley
Thanks for your 5 ⭐ review, Duncan, and it's lovely to hear that you enjoyed great customer service at the Burnley store. We appreciate you taking the time to share this with us 🎊. -Michael
Absolutely superb
Absolutely superb. The service in this shop is not five star but gangster absolutely brilliant. Peace of mind is really good
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Burnley
This is what we like to hear, Geoff. Thanks for the 5⭐ review! Great work team 🎉 -Jade
Changing my phone was made easy by…
Changing my phone was made easy by Bilal.
Bilal was helpful and professional in giving me the right information for my needs in choosing the right phone for me
Thank you I am very pleased with my choice
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Burnley
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
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