Three UK - 3Store Burnley Reviews 

76
TrustScore 5 out of 5

4.9

35 The Mall, Charter Shopping Centre, BB11 1BA Burnley, North, GB


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Rated 5 out of 5 stars

The service from staff in this store is excellent They go the extra mile to make sure that you leave the store knowing what you are doing to get the best out of your new product Product knowledge i... See more

Company replied

Rated 5 out of 5 stars

Hasnat was amazing i am elderly and he talked me through the process putting me at ease and helping me the whole way.

Company replied

Rated 5 out of 5 stars

Riz and Hasnat have been extremely helpful today, sorting out my several contracts and saving me some money into the bargain! Many thanks, can't recommend them enough!

Company replied

Rated 5 out of 5 stars

Amazing. Transfervand set up. Thays why coming into shop much better than buying onlinevor over phone. BILAL was brill.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Burnley

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 35 The Mall, Charter Shopping Centre, BB11 1BA, Burnley, North, United Kingdom

  • 1282459695

4.9

Excellent

TrustScore 5 out of 5

76 reviews

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4.9

All reviews

(76)

32,045 reviews in the last 12 months

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Rated 5 out of 5 stars

Great help

Great help transferring a device highly recommended bilal

December 5, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

hasanat and riz were really helpful at…

hasanat and riz were really helpful at resolving my query, they knew what they were doing and were really quick at resolving my issue.

November 27, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

We're glad you were in good hands with Hasanat and Riz :) Thank you for your review, Atee -Scott

Rated 5 out of 5 stars

Riz and Hasnat have been extremely…

Riz and Hasnat have been extremely helpful today, sorting out my several contracts and saving me some money into the bargain!
Many thanks, can't recommend them enough!

November 24, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

Thanks for your feedback, Geoff, and it's lovely to hear that you enjoyed great customer service from Riz and Hasnat with your plans. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Bill was exceptional

November 21, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

I found Hasnat very helpful and…

I found Hasnat very helpful and polite,he has helped me out a few times if I have had any problems,so thank you

November 14, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

Thanks for this fantastic 5⭐ review, Ann. We really do love to hear this! Well done Hasnat 👏 -Jade

Rated 5 out of 5 stars

Excellent service

Excellent service, Motty was so helpful, highly recommend! Very friendly and professional

November 9, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Excellent service

Excellent young man who sorted me out quickly

November 6, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

Hi James, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Great service

Motti was great and Bill helped us get all set up

November 6, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

Thanks for this amazing 5⭐ review, Alan. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

From the second I walked in the staff…

From the second I walked in the staff was great really helped with my problem. Left as a happy customer will definitely come back agaon

November 4, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

Thanks for this amazing 5⭐ review, Ramaiz. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Very good service

Very good service

November 1, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

We appreciate the 5* review, Abul :) We’re always working to improve our services and deliver the best possible experience for you, so your feedback is valued. -Michael

Rated 5 out of 5 stars

Visited 3shop this week

Visited 3shop this week, friendly service and willing to offer advice ,very helpful and happy with service thankyou

November 3, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Great service from the team

Great service from the team

November 1, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Amazing

Amazing. Transfervand set up. Thays why coming into shop much better than buying onlinevor over phone. BILAL was brill.

November 1, 2025
Unprompted review
Three UK - 3Store Burnley logo

Reply from Three UK - 3Store Burnley

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

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