More than happy with our experience today. Helped by the lovely Pagan, she was very friendly & helpful. She made the purchasing of a new phone very simple, going though different options to ensure we... See more
Company replied
Location
Switch locationUnit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE Burton Upon Trent, Midlands, GB
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I had a fantastic experience at the Three Store in Burton upon Trent, thanks to Pagan. From the moment I walked in, she was friendly, welcoming and incredibly helpful. She took the time to explain... See more
Company replied
Josh helped me to setup a new tablet. I originally came in for an issue with my Google phone, and was offered a deal too good to pass. Amazing service and very friendly
Company replied
The experience with Pagan in Burton on Trent shop was absolutely great! She was very helpful and outgoing and made our visit very pleasant! It was very nice customer service with Pagan. Me and my f... See more
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Company details
About Three UK - 3Store Burton-Upon-Trent
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE, Burton Upon Trent, Midlands, United Kingdom
- 1283532052
4.9
Excellent
160 reviews
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Can i please say a big thank you to…
Can i please say a big thank you to Aiman for organuising my early upgrade and data transfer. Sorted quickly and swiftly. Highly recommend 3 and their staff. Thank you.
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hi Yvonne, thank you for taking the time to share this. It’s great to hear Aiman made your upgrade and transfer smooth and straightforward. Your recommendation means a lot. -Suhaas
Reply from Three UK - 3Store Burton-Upon-Trent
Boom 💥 Alexandra, we're thrilled you had such a stellar experience with our prompt support 🚀 -Arvind
Pagan was great in closing one of my…
Pagan was great in closing one of my accounts and switching my number over. Lovely customer service. Quick and easy.
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thank you for sharing this feedback, David! 🌟 It’s great to hear that Pagan supported you and got everything sorted. -Veronica
WiFi has been great for our needs as…
WiFi has been great for our needs as suggested by Josh. Very helpful on setting us up and going through it all. Came back 2 months later and he helped me again with installation of the app. Very lovely a d patient man.
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hi Shirley, thank you so much for sharing this! We’re delighted to hear that your WiFi setup has been running smoothly and that Josh was able to support you again with the app installation. He’ll be thrilled to hear your kind words. We’re always here if you need anything else. -Samad
Outstanding CS
The Customer Service I received from Aimain was first class . His knowledge and expertise was first rate and I could not be happier. I will definitely use this store for future purchases.
Thanks again for all your help!
Regards,
Marc Monreal
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hi Marc, it is great to hear that Aimain provided such high-quality support. We are pleased that his expertise made for a positive visit, and it is wonderful to know you plan to return to this store for your upcoming purchases. -Kishan
Very helpful answer all my questions
Very helpful answer all my questions, Olly helped fix my WhatsApp and gave me all the help I wanted,
, good service
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Fantastic feedback, Paul 🌟 We're glad to hear Olly got your WhatsApp sorted and provided such excellent assistance. Thanks for letting us know! -Maryalex
Very helpful
Very helpful, Josh was very efficient and made sure to explain everything easily for me, he fixed my issue in minutes, thank you
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
We’re all about turning confusion into confidence, and it’s fantastic to hear Josh delivered exactly that. Quick fix, clear explanation, zero hassle that’s the experience we strive for. Thanks for giving us the chance to shine, Dave. -Ashifa
I came in and spoke to Josh after…
I came in and spoke to Josh after having issues with my tablet and portable WiFi, and he managed to fix my issues quickly. Good pleasent service
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thank you, Jean! We’re so glad Josh was able to get your tablet and portable WiFi back up and running so quickly. Providing pleasant and efficient service is exactly what we aim for. 😇 -Prabhjeet
Reply from Three UK - 3Store Burton-Upon-Trent
Hi Qarman, appreciate you sharing this.
Great to hear Aiman made your visit a positive one and stood out with his support. -Shivam
Reply from Three UK - 3Store Burton-Upon-Trent
Bravo, Tony! 🎊 We’re thrilled to hear that Aiman was so helpful. Thank you for your kind words! 💛 -Suhaas
JOSH the assistant at your Burton upon…
JOSH the assistant at your Burton upon trent branch was so helpful, patient, and professional taking his time to explain everthing. Going through everything to make sure we were comfortable with everything and that the plans were to our requirements and needs.
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
That’s wonderful to hear, Paul! A big shoutout to Josh at our Burton upon Trent store for providing such amazing support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Josh was absolutely 💯 % top advisor
Josh was absolutely 💯 % top advisor. So helpful and explained everything with great patience. An asset to 3. Burton store has always been a pleasure to visit. I got a tremendous package and will recommend to friends and family.
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
That’s brilliant 🌟 Linda, wonderful to know Josh at the Burton store offered such attentive, top‑tier support and guided you to a package that truly impressed you 😊 Your recommendation to your loved ones is our greatest compliment ❤️ -Arvind
Evans helped me go through a wide range…
Evans helped me go through a wide range of options to find the deal that worked for me!
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Abigail, it's fantastic to hear you had such a stand out experience with Evans and left with a deal you're really happy with. Have an amazing day ahead! 💫 -Samad
Really happy with the service olly was…
Really happy with the service olly was very helpful and has cool hair. When I come back I will always deal with Olly
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thank you for sharing your feedback, Snezana! We’re really pleased to hear that Olly was so helpful and made your experience a positive one. -Afaq
3 store burton is great especially Josh…
3 store burton is great especially Josh who went above and beyond to help me out with getting old phone working and sorting me with a great new phone deal cheers Josh
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Gloria, your message has truly brightened our day! It’s fantastic to hear how well Josh supported you during your visit to our Burton store. -Manavata
Pagen was very helpful and went above…
Pagen was very helpful and went above and beyond to help us decide what was best for us and explained everything in great detail, I was very impressed with her as a person and a sales assistant and will be telling everyone how great she was, thank you Pagen.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
A big thank you for the 5⭐, Christopher. It’s great to hear Pagen helped you feel confident and informed throughout your visit. -Ayesha
The experience with Pagan in Burton on…
The experience with Pagan in Burton on Trent shop was absolutely great! She was very helpful and outgoing and made our visit very pleasant! It was very nice customer service with Pagan. Me and my fiance both walked out with new phones 😁
Thank you very much Pagan...great job.
One happy customer
Agnieszka Soychala and Chris Bagan.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thanks so much, Agnieszka and Chris! We’re thrilled to hear Pagan made your visit such a great experience. Walking out with two new phones is a win all around! 😄 -Ayesha
Customer service from Josh was first…
Customer service from Josh was first class once again
Josh is always patient and explains thoroughly
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Jacqueline, we’re delighted Josh continues to provide such patient guidance and thorough explanations. We appreciate your encouraging feedback. -Suhaas
helpful and fixed my phome
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hey Sayedha, thank you so much for sharing your experience. It’s wonderful to know the team were able to resolve everything smoothly. -Samad
Fantastic service and support with…
Fantastic service and support with change/new sim deal.Josh was superb,knowledgeable and helped with a great new deal.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Craig, we’re delighted Josh was able to assist you so well. It’s great to know his expertise helped you find the right SIM deal with ease. -Shivam
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