More than happy with our experience today. Helped by the lovely Pagan, she was very friendly & helpful. She made the purchasing of a new phone very simple, going though different options to ensure we... See more
Company replied
Location
Switch locationUnit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE Burton Upon Trent, Midlands, GB
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I had a fantastic experience at the Three Store in Burton upon Trent, thanks to Pagan. From the moment I walked in, she was friendly, welcoming and incredibly helpful. She took the time to explain... See more
Company replied
The experience with Pagan in Burton on Trent shop was absolutely great! She was very helpful and outgoing and made our visit very pleasant! It was very nice customer service with Pagan. Me and my f... See more
Company replied
Josh helped me to setup a new tablet. I originally came in for an issue with my Google phone, and was offered a deal too good to pass. Amazing service and very friendly
Company replied
Company details
About Three UK - 3Store Burton-Upon-Trent
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE, Burton Upon Trent, Midlands, United Kingdom
- 1283532052
4.9
Excellent
160 reviews
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Fantastic service and support with…
Fantastic service and support with change/new sim deal.Josh was superb,knowledgeable and helped with a great new deal.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Craig, we’re delighted Josh was able to assist you so well. It’s great to know his expertise helped you find the right SIM deal with ease. -Shivam
Reply from Three UK - 3Store Burton-Upon-Trent
Hey Wendy, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very very pleased
Very very pleased, spoke to Josh and everything went smoothly, wouldn't hesitate in coming back in the future
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thank you, Simon! We’re so pleased to hear that Josh made everything go smoothly for you. It’s great to know you’re very happy with the experience, and we look forward to welcoming you back in the future. -Shivam
Reply from Three UK - 3Store Burton-Upon-Trent
Hello Sarah! We’re thrilled to hear you had a wonderful experience with us. Thank you for the review! -Afaq
I come in to see Josh whenever I need…
I come in to see Josh whenever I need help or to upgrade and always fantastic service
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hi Ian, thanks for the 5 ⭐ review! It’s brilliant to hear that you always have a fantastic experience with us, and we're so glad Josh has been there to help whenever you need an upgrade. We love having you as part of the family! -Kishan
An absolutely first class service by…
An absolutely first class service by both the gentlemen in helping me choose my phone
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
We’re absolutely beaming after reading your kind words, Jason! Our team will be so proud to know that their personalized support left a lasting impression and earned this perfect 5 ⭐ rating. -Ashifa
Very happy with service fromAiman most…
Very happy with service from Aiman most helpful also olly was very helpful
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thank you for sharing this brilliant feedback! It’s wonderful to hear that everything went smoothly and that Aiman and Olly provided such excellent support throughout the process. -Afaq
I have been in to see Josh again
I have been in to see Josh again, very good service thank you
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thanks a ton, Ram! 🎉 We’re so glad everything went perfectly with Josh, and we can’t wait to welcome you back again! 🥰 -Kashish
Spoke to Josh in the Burton store
Spoke to Josh in the Burton store, and he was very helpful. He helped me to set up a Pay as you go sim and get my new phone up and running to use it in. Thank you
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Wow, Godswill! It feels incredible to know Josh at our Burton store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha
Thank Josh very much
Thank Josh very much, he was brilliant at sorting out my issues!
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hey Jo! We’re happy to hear Josh was able to help with everything you needed. Thank you for your lovely 5 ⭐ review. -Ayesha
Excellent friendly staff
Came into the Burton store to upgrade my phone today. Excellent friendly service from all staff ,especially kallum who took the time to help me
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Emily, thank you so much for sharing your experience. It’s fantastic to hear how warmly you were welcomed and how thoughtfully the team supported you throughout your visit. Kallum’s dedication to making sure you had everything you needed truly shines through, and we’re delighted that your time in the Burton store left such a standout impression. -Manavata
Aiman was super helpful
Aiman was super helpful and helped me figure out a plan suitable for me.
Thank you for helping as I’m clueless with phones!
:)
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
“That’s wonderful to hear, Paige! 🌟 It’s great to know Aiman’s guidance made the process even smoother. Thank you for sharing your experience, and enjoy your new device! 🥰 -Kashish
Aiman was very nice and polite
Aiman was very nice and polite, and did a great job.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hey Plamen, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Bought a phone from the Burton store
Bought a phone from the Burton store, and spoke to Josh. He helped to find a phone that was best suited to me, and helped to transfer all of my info across. Amazing service!
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hi there, your words about Josh highlight how genuine expertise can transform an experience. You didn’t just walk away with a phone, you walked away with confidence, knowing it fits you perfectly. What a joy it was to serve you at Burton store! -Ashifa
Dealt with Kallum
Dealt with Kallum, nice and easy experience and found a plan that suits me
March 1, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hey Antonia, we’re thrilled that Kallum made your experience so positive! Thank you for this amazing 5⭐ review! -Veronica
Kallum was great giving us all the phone we wanted
Kallum was great giving us all avaliable offers and deals maximising our bang for our buck.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
That’s brilliant, Zane! We’re happy to hear that Kallum handled everything so smoothly for you. Thanks a ton for this lovely 5⭐ review! -Veronica
Easy and very good service from Josh
Easy and very good service. Spoke to Josh, Liam and Olly recently and they were all very friendly and quick service
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thank you for sharing this. It’s brilliant to hear that Josh, Liam, and Olly each brought such warmth and efficiency to your visits. Their teamwork clearly creates a smooth, welcoming experience every time. -Manavata
A quick and efficient service from a…
A quick and efficient service from a friendly gentleman named Josh.
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Una, thank you for sharing your experience. It's great to hear that Josh made everything seamless and provided such attentive support. -Afaq
Aiman
Good instore experiencewith Aiman. He is easy going and straight forward
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thanks so much for sharing this wonderful feedback, Lynn! We’re glad Aiman was able to give you clear advice. It’s great to hear your visit went so smoothly and that everything was sorted so quickly for you 😊 -Neha
Upgrade in store
Just got my upgrade done at three with Aiman . So much easier in store when you can do it in person. 10s all round
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hi Stephen, we’re glad Aiman could help make your upgrade process so straightforward today. -Kishan
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