More than happy with our experience today. Helped by the lovely Pagan, she was very friendly & helpful. She made the purchasing of a new phone very simple, going though different options to ensure we... See more
Company replied
Location
Switch locationUnit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE Burton Upon Trent, Midlands, GB
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I had a fantastic experience at the Three Store in Burton upon Trent, thanks to Pagan. From the moment I walked in, she was friendly, welcoming and incredibly helpful. She took the time to explain... See more
Company replied
The experience with Pagan in Burton on Trent shop was absolutely great! She was very helpful and outgoing and made our visit very pleasant! It was very nice customer service with Pagan. Me and my f... See more
Company replied
Josh helped me to setup a new tablet. I originally came in for an issue with my Google phone, and was offered a deal too good to pass. Amazing service and very friendly
Company replied
Company details
About Three UK - 3Store Burton-Upon-Trent
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE, Burton Upon Trent, Midlands, United Kingdom
- 1283532052
4.9
Excellent
161 reviews
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Visited the Burton Three
Visited the Burton Three today as my phone started to play up, but Josh sorted the problem out within minutes. Expert service.
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
We love hearing this, Anthony! We’re thrilled that Josh was able to give you great support and make your visit seamless 😊 Thank you for your lovely review. -Neha
5 stars
5 stars, very good experience with Aiman. Spoke to him on the phone before hand and had a discussion about broadband. First time using three will be coming back again 👍
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hey there, it’s great to hear that Aiman made the process quick and easy for you. We can’t wait to welcome you back again! ⭐ -Neha
Very pleased and very happy with the service from Josh
Very pleased and very happy with the service. Josh helped set my new phone up and cannot fault any part of his service
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hello, Sheila! 😄 Thank you for your lovely words. We’re so happy to hear that Josh worked his magic. We can’t wait to welcome you back! ☺️ -Kashish
Josh was super helpful
Josh was super helpful. Explaining everything! Certainly would return in the future!
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thanks for sharing this, Sarah 💫 We’re thrilled Josh’s support left you feeling confident and happy with your visit. -Shivam
Josh was very helpful staff with good…
Josh was very helpful staff with good knowledge of phone and usage
Always polite and considerate
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hi Ernest. It’s great to hear Josh’s expertise and thoughtful approach stood out during your visit. Feedback like yours inspires us to keep delivering exceptional service. ☺️ -Prabhjeet
Stephen and Josh are Fantastic
I bought a phone from this Three store, and Stephen and Josh were fantastic and solved my problems with switching phones. Fantastic
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thanks, Paul. Stephen and Josh were glad to help, and we’re really happy the phone switch went smoothly for you. Here’s to a day full of little joys! 🥰 -Ayesha
Staff were helpful
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thanks a ton for this review, Paul! We absolutely love hearing this. Hope you have a wonderful day! 😊 -Kashish
10 🌟🌟🌟🌟🌟🌟🌟🌟🌟 thanks to Josh
10 🌟🌟🌟🌟🌟🌟🌟🌟🌟 thanks to Josh . Great help
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
That’s wonderful to hear, Martyn. Josh’s commitment truly stands out, and his support made a real impact while leaving a strong impression. -Manavata
There were really professional and resolutive!!
They were really professional, resolutive, approachable!! I rate this experience with a 10. Thanks a lot.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
That’s wonderful to hear, Raquel! We’re delighted to know the team made everything feel smooth and easy for you. Your perfect score means a great deal to us 😊 -Manavata
Evans was very efficient and helpful
Evans was very efficient and helpful. Very pleased with the service.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hi Marguerita, it’s great that you're pleased with the service. We’re glad to hear Evans was helpful and made sure everything was handled efficiently for you. It's lovely to have you with us. 😊 -Kishan
Good service from Olly
Good service from Olly, he fix virus on my phone and always very helpful
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
That’s amazing to hear, Abdulkadir! We’re so glad Olly fixed your phone 🛡️. We’re always here to make sure you feel supported. -Suhaas
Saw Josh, my favourite sales assistant.
Saw Josh, my favourite sales assistant. Provided as always a confident and knowledgeable service. Left, as always, very pleased and happy.
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Whoa! Thanks for the review, Stuart! Josh really did a great job. And honestly, with service this good, we’re starting to suspect he has superpowers. 😄 -Kashish
Techspertise
Stopped by for help with an irritating phone issue that had been bothering me for a few weeks and the guys sorted me out perfectly. Many thanks to Stephen & Olly!
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Burton-Upon-Trent
Wow, we absolutely love hearing this, Andrew! Thank you for the fantastic 5⭐ review. We hope you have a wonderful day 😊 -Suhaas
My experience at Tree was absolutely…
My experience at Tree was absolutely outstanding. Everything was perfectly organized, the atmosphere was amazing, and the quality exceeded all expectations. Olly, the manager, is truly exceptional – professional, supportive, inspiring, and always going above and beyond. His leadership makes Tree a fantastic place and creates an unforgettable experience. Simply the best! 🌟
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
It’s magnificent to receive such rare feedback, Wiola🥰 We are overjoyed that your time at the store became a benchmark experience through Olly’s dedication. Five stars have never carried such meaning. Your happiness is our greatest reward 💖 We can’t wait to welcome you back! -Ashifa
Very polite and professional absolutely…
Very polite and professional absolutely bang on
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
✨ Attila, we’re pleased your experience with our team left you feeling confident and well supported 🤝😊 -Shivam
Olly really helped me with my new…
Olly really helped me with my new phone, and I loved the results!! Excellent service and very helpful.
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Thank you for your lovely feedback, Wiktoria! ✨ We’re delighted that Olly supported you so well and that you’re happy with your new phone. 😊 -Veronica
Amazing service from Olly
Amazing service from Olly, I always go in and only ever deal with him. 10/10. Also great hair and great taste in trainers 😊
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
What a brilliant review! 😎 We’re so happy Olly always takes great care of you. His style definitely gets a lot of love! -Veronica
Dealt with efficiently and effectively…
Dealt with efficiently and effectively by the amazing and knowledgeable Olly Roberts. He was professional, helpful and very friendly. Couldn’t ask for a better service. He needs to be cloned. First class.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
Hey Jules, thank you for sharing this amazing 5⭐ review! We’re thrilled that Olly gave you such a fantastic experience. -Veronica
The staff at Three Burton are excellent…
The staff at Three Burton are excellent and we have now taken out a mobile phone contract due to your staff, particularly Josh! Who we have dealt with before with our inquiries. I have returned to the shop this morning and specifically requested that Josh sorted out a couple of minor teething problems and once again was exceptional!
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Burton-Upon-Trent
We're honoured to have you join us, Hall. It's a delight that Josh made a great impression, and was able to suitably smooth things out for you. Thanks for writing a brilliant review :) -Scott
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