Three UK - 3Store Cannock Reviews 

125
TrustScore 5 out of 5

4.9

8 Market Hall Street, Cannock, WS11 1EB Staffordshire, Midlands, GB


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Rated 5 out of 5 stars

Ben assisted us on first visit for a sim deal, then returned to switch to Three for broadband; Rich sorted this out for us. Both so helpful and knowledgeable, would recommend calling in if anyone’s... See more

Company replied

Rated 5 out of 5 stars

Great advice on purchasing a phone. Helped explain all details and differences between phone models and deals and made sure we had the best choice for our needs and also sorted out a tablet for our el... See more

Company replied

Rated 5 out of 5 stars

I have started using Three for my broadband in my Airbnb properties, this is the 3rd time coming into store, today I’ve been served by Ben who has been extremely helpful, I have also been served by... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Cannock

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 8 Market Hall Street, Cannock, WS11 1EB, Staffordshire, Midlands, United Kingdom

  • 01543504267

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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4.9

All reviews

(125)

30,320 reviews in the last 12 months

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Rated 5 out of 5 stars

What a lovely helpful young man Ben…

What a lovely helpful young man Ben was, top class

June 12, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi Heather 😊
Amazing to hear Ben was so helpful and such a pleasure to deal with.
Thanks for taking the time to let us know! -Ayesha

Rated 5 out of 5 stars

Will

Will was very helpful and nice lad

June 7, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi Mark, thank you for sharing your experience. We are glad to hear that Will looked after you so well and provided a positive interaction. -Kishan

Rated 5 out of 5 stars

Everyone was so nice will the server…

Everyone was so nice will the server who served us was amazing

June 7, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Woohoo 🎉 Mark. The team delivered such warm and attentive support, creating a moment that truly stands out ✨ -Arvind

Rated 5 out of 5 stars

Will and Liam very helpful would…

Will and Liam very helpful would definitely recommed to family and friends

June 5, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Annmarie, that's brilliant! We're super happy to hear that Will and Liam gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Will was amazing so much attention to…

Will was amazing so much attention to detail with patience and fantastic advice. A credit to the company, can’t thank him enough 6 stars

June 2, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thank you for your fantastic feedback, Antony! Will always goes the extra mile, and we’re glad it made such a positive impact. ✨ -Veronica

Rated 5 out of 5 stars

I have started using Three for my…

I have started using Three for my broadband in my Airbnb properties, this is the 3rd time coming into store, today I’ve been served by Ben who has been extremely helpful, I have also been served by Liam both from the Cannock store and I can’t recommend them enough!
I am in and out within the hour, very good service!

Thank you

June 1, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

That’s fantastic! We’re so glad Ben and Liam were able to provide the support you needed. Your recommendation means a lot to us 💜 -Neha

Rated 5 out of 5 stars

Excellent service from will seamless…

Excellent service from will seamless made really easy for me and got me a great deal thank you

May 30, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

That’s fantastic to hear, Daniel 🌟 We're thrilled that Will shared his prompt expertise to ensure everything was completely effortless while securing a stellar deal for you. Have a great day 🌟 -Arvind

Rated 5 out of 5 stars

Will was absolutely fantastic sorting…

Will was absolutely fantastic sorting out both a new phone and new tablet I've purchased. Nothing was too much trouble and he went above and beyond to make sure I understood everything and very helpful solving my many problems and questions.

May 24, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

That’s fantastic to hear, Amanda! We’re delighted that Will brought such stellar dedication to sort out your new phone and tablet choices while answering every query with prompt expertise. Enjoy your new tablet 💻 it sounds like the perfect fit ✨ -Arvind

Rated 5 out of 5 stars

Phone contract renewal

Extremely helpful staff, very knowledgeable and courteous without making you feel stupid even though where phones are concerned we definitely are.
Also found us a great deal not to be beaten I wouldn't think.
All in all, fully deserving 5star review.

May 23, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thank you for the review, Roy! We truly appreciate you sharing your experience. It’s wonderful to hear that our team helped you secure a deal that met your expectations. -Neha

Rated 5 out of 5 stars

Lost all my pictures videos pictures and data

Having lost all my pictures and videos I was so impressed with Rob and rich assistant to retrieve my lost pictures videos and data
They were so patient and efficient
And managed to solve the problems

May 21, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi David, pleased to hear Rob and Rich assisted patiently and efficiently to recover your pictures, videos, and data. -Kishan

Rated 5 out of 5 stars

Rob was brilliant with us

Rob was brilliant with us

May 21, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

This is the kind of feedback that makes us smile, Harry! 😊 We’re thrilled to know Rob made such a strong impression. 🌟 -Veronica

Rated 5 out of 5 stars

Will was very informative

Will was very informative. We only popped in to look at new phone plans but managed to save me money on my current wifi plan.

May 16, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thanks, Megan! 😊 Amazing that a quick visit turned into savings on your WiFi. Will will be delighted to hear this. 😁 -Ayesha

Rated 5 out of 5 stars

Fantastic service from Ben

May 16, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

We’re really glad to hear Ben gave you such great support, Colin. We want every customer to feel just as happy with our service. 🌺 -Ayesha

Rated 5 out of 5 stars

Everything worked great

Everything worked great, will was very helpful and explained ever question we had making sure we got exactly what we needed.

May 15, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Really appreciate your message, Cristina. It’s great to know everything went smoothly and that Will guided you through each step with clarity and care. -Manavata

Rated 5 out of 5 stars

Very efficient

Very efficient, Will help me to make a good choice for my daughter new phone, clearly explained and fast service . Thank you

May 15, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Lovely, Doina! We absolutely love hearing this. We’re so glad you received the best support from us, and we can’t wait to welcome you back soon! 😉 -Kashish

Rated 5 out of 5 stars

Very good always in-store Very great…

Very good always in-store Very great full to Liam👍

May 15, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey, Robert! Thank you for the great review. We are delighted that Liam provided excellent service in store. 😇 -Prabhjeet

Rated 5 out of 5 stars

Very good great

May 14, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Aw, we’re so glad we gave you the best support, David! Big thanks from our side. 😄 -Kashish

Rated 5 out of 5 stars

Ben was very helpful so 10 out 10 from…

Ben was very helpful so 10 out 10 from us.

May 14, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Philip! We love hearing this. Ben brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet

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