I had a great experience with Will at the 3 Store. He was friendly, professional, and made the whole process of getting my new phone contract quick and stress-free. He explained everything clearly, an... See more
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Location
Switch location8 Market Hall Street, Cannock, WS11 1EB Staffordshire, Midlands, GB
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We went into the Cannock branch to see about upgrading. Ben looked after us so well. He explained everything fully and got us the best deal for our needs. Needless to say , we did upgrade and are very... See more
Company replied
Arjan and Rich saw me on the day and they were brilliant. Very informative and explained everything to me When my new phone arrived Rob did all the transfers from my old phone to my new phone. I wou... See more
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Great service!
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Company details
About Three UK - 3Store Cannock
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
8 Market Hall Street, Cannock, WS11 1EB, Staffordshire, Midlands, United Kingdom
- 01543504267
4.9
Excellent
129 reviews
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Will was very knowlegdeable and bery…
Will was very knowlegdeable and bery pleasant
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Steve! It is great to hear that Will was so well-informed and kind. We appreciate your feedback! 🌟 -Kishan
Both Rob and Ben were fantastic in…
Both Rob and Ben were fantastic in helping me and my daughter sort our phone contracts out. Excellent customer service we appreciate the techs at 3 as they are knowledgeable and kind.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Thank you so much, Annette! Rob and Ben are thrilled they could help you and your daughter with your phone contracts. We really appreciate your kind words and your trust in our team 😊✨ -Ayesha
Excellent service from Ben at the…
Excellent service from Ben at the Cannock store
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Thanks for sharing your experience, Helen! Wonderful to hear Ben provided fabulous service at our Cannock branch. 👍 -Veronica
Ben was very patient and helpful .Will
Ben was very patient and helpful .Will
Was also very helpful
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Amazing! It’s fantastic to hear both Ben and Will gave you such patient and helpful support. Great teamwork like that makes all the difference. 😇 -Prabhjeet
Thank you for your help
Thank you for your help. You were a gentleman
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Selina, thank you for sharing your kind words. We’re glad the support you received made such a positive impression. 😇 -Prabhjeet
Great sevis from liam today thsnk you
Great sevis from liam today thsnk you
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Wow, thank you, Jacqueline, for the incredible feedback! 🎉 We’re over the moon that Liam could make everything effortless for you. 🙌 -Neha
Liam is ace 👍🏻🤗top bloke very…
Liam is ace 👍🏻🤗top bloke very knowledgeable
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Thanks a ton, Richi! 🎉 We’re so glad everything went perfectly with Liam, and we can’t wait to welcome you back again! 🥰 -Kashish
Friendly group of staff in store
Friendly group of staff in store, acknowledged us waiting as store was quite busy ,helpful and very quick service
March 22, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
⭐ Wonderful feedback, Stacey! We’re so pleased you found the support from our team both welcoming and helpful 😊 -Neha
iPhone upgrade - Cannock
Attended the Cannock store to upgrade my phone and sim contracts. Liam was awesome and made the experience easy and stress free. Answered all my questions and explained the new deal is simple speak.
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey Tarka, thanks for sharing your lovely experience 🎯 We’re delighted that Liam at our Cannock store offered such excellent support with your upgrade and handled everything with real expertise. Wishing you plenty of joy and smiles ahead ❤️ -Arvind
Ben was excellent in helping me get a…
Ben was excellent in helping me get a new contract and phone
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
That's fantastic, Harry. We're delighted that Ben gave you guidance and helped set up your new contract :) Thanks for writing this brilliant review -Scott
Ben was excellent in setting up my phone
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Thanks so much for letting us know, Steven! It’s great to hear that Ben made the setup process smooth and stress‑free for you. -Afaq
I Found the staff especially Rob very…
I Found the staff especially Rob very patient and it was very nice to talk to the staff that actually had time to explain what they were doing and why.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Thanks for your feedback, Robert, and it's lovely to hear that you enjoyed great customer service from Rob and the team. We appreciate you taking the time to share this with us. -Michael
Liam very helpfull and pleasant
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey Wayne, great to hear you had a fantastic experience, and that Liam supported you so well. 😊 -Veronica
Review existing contract and saved us…
Review existing contract and saved us money. Very friendly staff and very helpful.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
That’s fantastic to hear, Barbara! 🌟 We’re so glad to know our team made your experience special. Your appreciation means a lot, you’ve brightened our day! 😉 -Kashish
Mobile uograde
Will is customer-friendly, efficient and patient. Lovely custimer service and he explained in detail all our questions.
March 15, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
David, thank you for sharing such outstanding feedback. Will clearly delivered exceptional support, guiding you with clarity and real care throughout your upgrade. Your message truly stands out and means a great deal to us. -Manavata
Will our advisor was very helpful and…
Will our advisor was very helpful and patient and explained everything to us in terms we could understand, very impressive
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
John, thank you for sharing this. It’s great to know Will supported you so well and took the time to explain everything clearly. We appreciate you taking the time to leave a review. 🥰 -Ayesha
I came into the store to ask about my… plan I already had
I came into the store to ask about my sim plan I had for years and why I couldn’t get signal in certain countries ! I had two of the best informative gentleman who helped me swap over to a new existing plan from the same phone number for an even cheeper plan !! Amazing!!
I came to the store two days back to back and saw both of the gentleman on each day ! Ben and Rich ! Thank you for all your help !! Much appreciated
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Keri, we are thrilled Ben and Rich provided clear guidance and helped you move to a better plan. Thank you for sharing your positive experience with us. -Suhaas
Ben was very helpful and very good at…
Ben was very helpful and very good at what he was doing highly recommended
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Yay! We absolutely love hearing this, 🎉 Ben really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Alicia! 💗 -Kashish
Ben was really helpful and would appreciate if he is given a raise
Ben was really helpful and would definitely refer loads of friends to join three because of how he served me today, highly professional young man you have
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hello, Collins! It’s inspiring to hear how Ben’s commitment created such a memorable interaction and encouraged you to spread the word about us. Stories like yours remind us why we strive to deliver service that goes beyond expectations. 🥰 -Prabhjeet
Thank you Rob for your patience and…
Thank you Rob for your patience and assistance
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey janet, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
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