Three UK - 3Store Cannock Reviews 

129
TrustScore 5 out of 5

4.9

8 Market Hall Street, Cannock, WS11 1EB Staffordshire, Midlands, GB


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Rated 5 out of 5 stars

I had a great experience with Will at the 3 Store. He was friendly, professional, and made the whole process of getting my new phone contract quick and stress-free. He explained everything clearly, an... See more

Company replied

Rated 5 out of 5 stars

Arjan and Rich saw me on the day and they were brilliant. Very informative and explained everything to me When my new phone arrived Rob did all the transfers from my old phone to my new phone. I wou... See more

Company replied

Rated 5 out of 5 stars

We went into the Cannock branch to see about upgrading. Ben looked after us so well. He explained everything fully and got us the best deal for our needs. Needless to say , we did upgrade and are very... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Cannock

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 8 Market Hall Street, Cannock, WS11 1EB, Staffordshire, Midlands, United Kingdom

  • 01543504267

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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4.9

All reviews

(129)

30,474 reviews in the last 12 months

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Rated 5 out of 5 stars

excellent customer service

Will, the customer advisor, dealt with my questions & issues, quickly & concisely. A very good service with attention to detail & varied of with great courtesy.

March 10, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hello, Paul. We’re delighted to hear that Will provided such attentive support and ensured everything was handled smoothly with courtesy and precision. It’s great to know his approach left such a positive impression. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Very good and helpful

Very good and helpful

March 9, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi Michael, thank you for taking the time to share your kind words! We’re always glad to support 😊 -Suhaas

Rated 5 out of 5 stars

Liam was very helpful and sorted all…

Liam was very helpful and sorted all the things I needed to know

March 7, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Every problem is just another chance to shine. We're glad Liam stepped in and sorted things seamlessly for you, Curtis. -Ashifa

Rated 5 out of 5 stars

Will at 3 did a really great job today…

Will at 3 did a really great job today helping me with my new phone which i started a new contract today. Excellent service!
Paul davies

March 4, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thanks for sharing your experience, Paul. We’re glad to hear that Will looked after you while setting up your new phone and getting your contract started. Enjoy your new device! -Afaq

Rated 5 out of 5 stars

very helpful and quick

Ben was very helpful and quick. Having four accounts for family that all required some tweaking he was very helpful and also managed to save me a few quid!!!! Bargain.

February 28, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thank you for sharing this, Walker. It’s great to hear how Ben handled everything so efficiently, especially with several family lines needing attention. His effort to refine each account and secure extra savings clearly made a real difference. -Manavata

Rated 5 out of 5 stars

Great price & great service .

Great price & great service .

February 25, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi Mrs. Everitt,

We’re delighted to know you found both the price and service to be just right 🌟. Feedback like yours really motivates our team to keep delivering great experiences. -Shivam

Rated 5 out of 5 stars

Great Service

Easy, great communication, friendly

February 24, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Amazing! We’re thrilled to know your experience with us felt easy and welcoming. Clear communication and a friendly touch are what we strive for, ☺️ -Prabhjeet

Rated 5 out of 5 stars

Will was absolutely brilliant

Will was absolutely brilliant
Set my new phone up for me
Thank you Will x

February 20, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi Alison, we’re thrilled to hear this! 💙 Will made everything smooth and hassle free with the phone setup. Thanks for sharing your experience! -Neha

Rated 5 out of 5 stars

Will was very helpful and polite

Will was very helpful and polite, helped us know more than we did. Very good and made us clearly understand

February 20, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hello Raymond, we’re glad Will provided clear explanations, shared useful insights, and made everything easy for you to understand. Thank you for your wonderful feedback. -Suhaas

Rated 5 out of 5 stars

They were so so helpful and took time…

They were so so helpful and took time to correct my problem. Ben, Liam and Rob were excellent would recommend them at three3.They were very knowledgeable at Cannock.

February 17, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hello Diana, it’s great that Ben, Liam, and Rob could provide the dedicated support needed to resolve things for you. We’re glad the team's patience made such a difference, and we appreciate the recommendation! -Kishan

Rated 5 out of 5 stars

Liam was absolutely amazing

Liam was absolutely amazing. Super knowledgeable and helpful today.

February 17, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

We’re thrilled to hear this! 🎉 Liam will be delighted to know he made your experience shine. Thanks for letting us know, it truly means a lot to us, Georgia! 🥰 -Kashish

Rated 5 out of 5 stars

Liam was very helpful and sorted out my…

Liam was very helpful and sorted out my broadband problems. Thank you

February 17, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Amazing, David! We're glad to hear that Liam provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Ben in cannock shop was fantastic.great…

Ben in cannock shop was fantastic.great service and he was very proffesional

February 14, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hi there, truly outstanding! Ben will be thrilled to know he made your Cannock visit truly special. Here’s to many more wonderful experiences together. -Ashifa

Rated 5 out of 5 stars

Liam was Very good and helpful

February 12, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

We’re really glad to hear Liam gave you such great support, Clive. We want every customer to feel this happy with our service. 🌺 -Ayesha

Rated 5 out of 5 stars

Very nice people

Very nice people

February 12, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Yvonne, thank you so much for this amazing 5⭐ review! We’re happy you felt looked after so well. -Veronica

Rated 5 out of 5 stars

Will was very helpful with all my…

Will was very helpful with all my demands, and explained things very well in depth. He understood where I was getting confused and still was able to explain what he meant.

February 11, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thanks a lot for this, Hosanna! Will always takes his time to make sure things make sense, and it’s great to hear he supported you so well. 😇 -Ayesha

Rated 5 out of 5 stars

Will was extremely helpful and…

Will was extremely helpful and knowledgeable, being very patient with my total lack of understanding, using language I knew, not terminology. I would highly recommend the Cannock store, being very friendly and not pushing their advice or services onto you.

February 11, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thanks so much for sharing this wonderful feedback, Helen! We’re glad our Cannock store team could give you clear advice. It’s great to hear your visit was so smooth and that everything was sorted for you. We can’t wait to welcome you back again! 😊✨ -Neha

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