I had a great experience with Will at the 3 Store. He was friendly, professional, and made the whole process of getting my new phone contract quick and stress-free. He explained everything clearly, an... See more
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Location
Switch location8 Market Hall Street, Cannock, WS11 1EB Staffordshire, Midlands, GB
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Arjan and Rich saw me on the day and they were brilliant. Very informative and explained everything to me When my new phone arrived Rob did all the transfers from my old phone to my new phone. I wou... See more
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Great service!
Company replied
We went into the Cannock branch to see about upgrading. Ben looked after us so well. He explained everything fully and got us the best deal for our needs. Needless to say , we did upgrade and are very... See more
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Company details
About Three UK - 3Store Cannock
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
8 Market Hall Street, Cannock, WS11 1EB, Staffordshire, Midlands, United Kingdom
- 01543504267
4.9
Excellent
130 reviews
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Ease of contact renewal
It was a very good and helpful experience with chloe, she did everything we requested. Many thanks.
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Ron, we’re pleased that Chloe supported you in getting your agreement set up. It’s great that she made the process feel effortless and took care of all your needs during the interaction. -Kishan
Both Rob and Chloe were really helpful…
Both Rob and Chloe were really helpful and knowledgable and patient and we got the right phone and deal for our needs
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey Mireille. We’re overjoyed to hear that Rob and Chloe went the extra mile to walk you through every option and helped you secure the right phone at great value. Moments like these brighten our day. ☺️ -Prabhjeet
Very good service and very helpful
Very good service and very helpful
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Amazing, Helen. We're so happy to know that you had a great experience with us. We truly appreciate your support. 😊 -Prabhjeet
Reply from Three UK - 3Store Cannock
Hey Graham! We’re so happy to hear that you received excellent help from our team. Thank you for sharing this with us! ☺️ -Kashish
Three store at cannock
Staff member Ben managed to sort my problem with SIM card out in about 5 minutes whereas another store could not even help me.
Very professional Guy, thanks Ben.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey David, this is what we love to hear! We’re so happy this is the service you received from Ben, this is what we strive for all of our customers, we’ll certainly be passing your feedback on. -John
Updating i phone
A friendly professional service from Chloe, Rob and Rich at the Cannock shop
Thank you
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Karen, thank you for such a radiant review. The Cannock team's dedication truly made an impact, and your 5 ⭐ feedback inspires us to keep delivering moments of excellence 🎉 -Ashifa
Reply from Three UK - 3Store Cannock
Aw, Em! Thanks for the sweet 5 ⭐ rating. We’re overjoyed that Liam gave you top notch support, and we’re always happy to help. ☺️ -Kashish
Dementia and a new phone
We needed to replace our Mom's aging phone with a newer up to date handset and renew her contract. As she has early on set of dementia, we planned ahead and gave the store the heads up.
When we arrived with Mom, Chloe was super helpful, respectful and genuinely made what we thought would be quite challenging, very easy indeed.
Thank you Chloe and all the team - you really made the difference.
January 11, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey Dave, thanks for getting in touch with us to let us know this was your experience from Chloe and the team, we'll get your feedback passed on! -John
Amazing service is top notch liam was…
Amazing service is top notch liam was very helpful would recommend him to anyone
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Thanks a million for the brilliant review :) We're happy to hear you had a great experience with Liam -Scott
Reply from Three UK - 3Store Cannock
Hi Alex! 🎉 It’s brilliant to hear that Chloe and Rich provided such great support. We really appreciate you taking the time to share your positive experience with us! -Kishan
Fantastic service
Fantastic service, quick, easy , informative and thorough. Liam was brilliant with explaining and great customer service.
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
Hey Sam, we’re so happy to know that Liam was able to help you. Thank you for sharing your 5⭐ review! -Neha
Great service!
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
Hi there.
Awesome stuff. Thanks for the 4 stars. -Pete
Liam was great
Liam was great, knowledgeable and got me a great deal.
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
Thanks for your feedback, Reiss, and it's lovely to hear that you enjoyed great customer service from Liam. We hope you enjoy your purchase, and appreciate you taking the time to share this with us. -Michael
Rob and Liam were helpful friendly and…
Rob and Liam were helpful friendly and very knowledgeable. Found the experience of purchasing new phones very easy.
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
That's superb, Dorothy. We're delighted that Rob and Liam were efficient and made things easy for you. Have a lovely Christmas :) -Scott
Amazing customer service
Amazing customer service. Went through all the best deals suited to our limit and provided all the information needed to know. Overall great experience
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
This is fantastic to hear, Annaliese 🎉 Thanks for taking the time to share this with us -Jade
Reply from Three UK - 3Store Cannock
Brilliant, Aidan! We're glad we didn't take up too much of your time :) -Scott
Will was a great help sorting a new…
Will was a great help sorting a new phone deal and tablet for my father in law - who is a complete technophobe!
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
Thanks for your feedback, Mollie, and it's lovely to hear that you enjoyed great customer service from Will during your father's purchases. We're glad you found the experience to be easy, and appreciate you taking the time to share this with us. -Michael
good customer service
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Myself and partner came in to upgrade…
Myself and partner came in to upgrade our phones. Very helpful and answered all of our questions. Very happy with our new phones. Thank you
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
That's awesome, Paige. We're pleased to help you and your partner :) -Scott
I went to thecannock store and was…
I went to thecannock store and was served by will who was so polite and helpful lso ben such a pleasure to visit
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
We're over the moon to hear that Will and the whole Cannock Store team were a fantastic help, Lynn. Thank you for a terrific review :) -Scott
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