I had a great experience with Will at the 3 Store. He was friendly, professional, and made the whole process of getting my new phone contract quick and stress-free. He explained everything clearly, an... See more
Company replied
Location
Switch location8 Market Hall Street, Cannock, WS11 1EB Staffordshire, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Arjan and Rich saw me on the day and they were brilliant. Very informative and explained everything to me When my new phone arrived Rob did all the transfers from my old phone to my new phone. I wou... See more
Company replied
Great service!
Company replied
We went into the Cannock branch to see about upgrading. Ben looked after us so well. He explained everything fully and got us the best deal for our needs. Needless to say , we did upgrade and are very... See more
Company replied
Company details
About Three UK - 3Store Cannock
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
8 Market Hall Street, Cannock, WS11 1EB, Staffordshire, Midlands, United Kingdom
- 01543504267
4.9
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant
Brilliant, so helpfully, will went above and beyond to help me ,and even set up my apps fot 3 and rewards, so happy
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
Hearing that your agent went out of their way to give you great service is wonderful, Jayne! Thank you for a lovely review -Scott
Lovey Staff
Very pleasant and extremely knowledgeable staff. They worked quickly to help me find a product that suited me and my family, and saved me money.
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
Hey.
Thanks! Your review is really appreciated. -Pete
Very helpful mbr of staff who had all…
Very helpful mbr of staff who had all the answers to my questions. Very professional and delta with all of my requirements in full . Great service and would recommend
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Cannock
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Chloe served me in the Cannock branch
Chloe served me in the Cannock branch, she was polite, knowledgeable and very helpful.
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
Hi.
Thanks! Your review is really appreciated. -Pete
Great service
Great service from Chloe helped me get all sorted, other member of staff I think Ben? Was also great help very friendly and checked all quires.
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Cannock
Thanks for this great 5⭐ review, Mr Evans. This is what we like to hear! Great work Ben 😊 -Jade
Rob&Liam were both more than helpful in…
Rob&Liam were both more than helpful in every respect. Two fantastic guys
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
That's superb, Roger, that Rob and Liam got you sorted and left you feeling good about your experience :) -Scott
I wanted to get a tablet for…
I wanted to get a tablet for installment basis and the process of buying it went through quick and easy . Even though we experienced an issue with credit check, it was solved quickly confirming our purchase. Whole process was lovely and friendly. Thank three.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
Thanks for this amazing 5⭐ review, Nishan. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Rob was very helpful highly recommend
Rob was very helpful highly recommend. Thank you.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Cannock
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.