Three UK - 3Store Cannock Reviews 

129
TrustScore 5 out of 5

4.9

8 Market Hall Street, Cannock, WS11 1EB Staffordshire, Midlands, GB


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Rated 5 out of 5 stars

I had a great experience with Will at the 3 Store. He was friendly, professional, and made the whole process of getting my new phone contract quick and stress-free. He explained everything clearly, an... See more

Company replied

Rated 5 out of 5 stars

Arjan and Rich saw me on the day and they were brilliant. Very informative and explained everything to me When my new phone arrived Rob did all the transfers from my old phone to my new phone. I wou... See more

Company replied

Rated 5 out of 5 stars

We went into the Cannock branch to see about upgrading. Ben looked after us so well. He explained everything fully and got us the best deal for our needs. Needless to say , we did upgrade and are very... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Cannock

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 8 Market Hall Street, Cannock, WS11 1EB, Staffordshire, Midlands, United Kingdom

  • 01543504267

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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4.9

All reviews

(129)

30,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything worked great

Everything worked great, will was very helpful and explained ever question we had making sure we got exactly what we needed.

May 15, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Really appreciate your message, Cristina. It’s great to know everything went smoothly and that Will guided you through each step with clarity and care. -Manavata

Rated 5 out of 5 stars

Very efficient

Very efficient, Will help me to make a good choice for my daughter new phone, clearly explained and fast service . Thank you

May 15, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Lovely, Doina! We absolutely love hearing this. We’re so glad you received the best support from us, and we can’t wait to welcome you back soon! 😉 -Kashish

Rated 5 out of 5 stars

Very good always in-store Very great…

Very good always in-store Very great full to Liam👍

May 15, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey, Robert! Thank you for the great review. We are delighted that Liam provided excellent service in store. 😇 -Prabhjeet

Rated 5 out of 5 stars

Very good great

May 14, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Aw, we’re so glad we gave you the best support, David! Big thanks from our side. 😄 -Kashish

Rated 5 out of 5 stars

Ben was very helpful so 10 out 10 from…

Ben was very helpful so 10 out 10 from us.

May 14, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Philip! We love hearing this. Ben brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet

Rated 5 out of 5 stars

Brilliant customer services

Brilliant customer services. Rob helped fixed all the issues in less then 10 minutes.

May 14, 2026
Unprompted review
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Reply from Three UK - 3Store Cannock

Fantastic feedback, Jen 🌟 Amazing to hear Rob got everything fixed so efficiently. We really appreciate the shout out! -Samad

Rated 5 out of 5 stars

Thanks Liam all sorted

Thanks Liam all sorted

May 12, 2026
Unprompted review
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Reply from Three UK - 3Store Cannock

Jane! It’s wonderful to hear that Liam made everything feel effortless and ensured such a smooth experience. -Afaq

Rated 5 out of 5 stars

Absolutly wonderful service

Absolutly wonderful service. Thank you so much
Liam very kind and patient

May 5, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hello Caroline, every cherished memory is shaped by people like Liam, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa

Rated 5 out of 5 stars

Very pleasant staff and really helpful…

Very pleasant staff and really helpful with the chang over for my new contract and nice actually face to face conversation with rich and will

May 3, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Double the care, double the wow! We’re thrilled Rich and Will looked after everything so brilliantly. Notes like yours, Mrs Jeffery, always make us smile. -Ashifa

Rated 5 out of 5 stars

Brilliant very helpful

May 1, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Sue, it’s fantastic to hear how we made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Grateful for the help that this…

Grateful for the help that this colleague Rob in Three has given me

April 27, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thank you for the 5⭐ review, Rosina! We truly appreciate you sharing your experience. It’s wonderful to hear that Rob provided you with outstanding care. -Neha

Rated 5 out of 5 stars

Good service

Ben was very helpful and informed me of everything about phone and tablet.

April 24, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Jen ✨ We’re glad that Ben shared clear, steady guidance and walked you through everything you needed for your phone and tablet. Wishing you plenty of bright moments ahead 💛 -Arvind

Rated 5 out of 5 stars

Absolutely excellent!

Absolutely excellent....such a brilliant team !..... especially Liam 👏

April 23, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

That’s brilliant 🎯 Sandra, amazing to know the team made such a standout impression and that Liam added an extra spark to your experience ❤️ -Arvind

Rated 5 out of 5 stars

Will was incredibly helpful

Will was incredibly helpful, managed to resolve my sim query immediately. He is very professional, polite and patient.

April 23, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Love hearing this ✨ Wendy, great to know Will stepped in with clear, patient support and sorted your SIM query with steady expertise ❤️ Wishing you ease and bright moments ahead ✨ -Arvind

Rated 5 out of 5 stars

Liam and Will were a joy to deal with…

Liam and Will were a joy to deal with and I came away with a lot more knowledge than I went in with. Thankyou both very much

April 23, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Thank you so much, Michael! Liam and Will will be buzzing when they see this. They love making every visit a great one! -Ayesha

Rated 5 out of 5 stars

We met the customer service guy named…

We met the customer service guy named WIll he is very good and nice person who has patience. We are very satisfied about their services. I will recommend them for everyone.

April 22, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Christiana, it’s fantastic to hear how Will made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

The service was very good and the…

The service was very good and the worker WILL is very lovely and have patience.

April 22, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Absolutely fabulous, Emmanuel! We’re glad Will was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

The knowledge that Ben had regarding my…

The knowledge that Ben had regarding my purchase

April 21, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Hey Lynette, it’s fantastic to hear how Ben made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Staff in store were so helpful I…

Staff in store were so helpful I couldn't be happy with the service. Great company and dealt with my deals urgently for a new phone

April 21, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Great service and a winning deal now that’s what we call a perfect combo! We’re so glad our team could make a real difference for you, Bethany. Thank you for letting us be part of your experience. -Ashifa

Rated 5 out of 5 stars

Pleasant experience all round staff…

Pleasant experience all round staff excellent

April 21, 2026
Unprompted review
Three UK - 3Store Cannock logo

Reply from Three UK - 3Store Cannock

Rosemary, it’s wonderful to hear that you had such a great experience with our team and left feeling really happy. Wishing you a fantastic day ahead! 😊 -Samad

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