Three UK - 3Store Chatham Reviews 

193
TrustScore 5 out of 5

4.9

Unit 34, The Pentagon Centre, ME4 4BB Chatham, South, GB


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Rated 5 out of 5 stars

I had a great experience at the three store today. I had been to the store about a week ago and Marius served me but I had issues with completing my order so I had to return. And on my next vis... See more

Company replied

Rated 5 out of 5 stars

Daniela provided exceptional customer service from start to finish. She was friendly, professional, and incredibly knowledgeable, taking the time to explain everything clearly and helping me find t... See more

Company replied

Rated 5 out of 5 stars

Maruis was so very helpful to me and my 2 children changing both of our contacts into our own name during a challenging time during our lives thank you so much marius you’ve made this situation so muc... See more

Company replied

Rated 4 out of 5 stars

Daniella was really helpful in the 3 store Chatham, very patient and thorough

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Chatham

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 34, The Pentagon Centre, ME4 4BB, Chatham, South, United Kingdom

  • 01634409196

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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4.9

All reviews

(193)

31,182 reviews in the last 12 months

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Rated 5 out of 5 stars

It is a pleasure to come in Three…

It is a pleasure to come in Three Chatham. People there are very happy and positive. Daniela she's always very helpful and polite. She make the whole process easy for me. I highly recommend.

April 19, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Amazing! We’re delighted to hear that visiting our Chatham store has been such a pleasure and that Daniela made the process easy and positive for you. Your recommendation means a lot to us. 😇 -Prabhjeet

Rated 5 out of 5 stars

Ryan was a terrific help all the way…

Ryan was a terrific help all the way through.

April 16, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Hi there! It’s awesome to know Ryan looked after you so well. We hope you have a wonderful day! 😊 -Prabhjeet

Rated 5 out of 5 stars

thank you to david and the team inthe…

thank you to david and the team inthe chatham store for sorting out my email on my phone Great service.

April 16, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Thank you, Allan. We’re glad David and the Chatham store team were able to assist you. We appreciate you sharing your experience. -Suhaas

Rated 5 out of 5 stars

Good job David and special thanks to…

Good job David and special thanks to Daniela. Very happy to be with Three because of David and Daniela…

April 14, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Wow, Nirmala! It’s wonderful to hear that David and Daniela made everything feel effortless and ensured such a smooth experience. -Afaq

Rated 5 out of 5 stars

Excellent Job

Excellent Job, service advisor Daniela gave us the best solution and not forgetting David who delivered the difference

April 14, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

That’s the essence of amazing service! A huge thank you to Daniela and David for making your time with us special, and nd we’re thrilled it meant so much to you, Rohan. -Ashifa

Rated 5 out of 5 stars

Nancy was very helpful

Nancy was very helpful, she made me feel comfortable, assured me about my worries regarding the sim I bought and she gave me so many useful advice on what to do and the apps to use.
Thank you Nancy .

April 9, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Bola, thank you for your kind words. We’re happy that Nancy was able to reassure you and guide you with clear advice. Your feedback means a lot to us. -Ayesha

Rated 5 out of 5 stars

Very friendly staffs and they go over…

Very friendly staffs and they go over the top to make you get the best

April 8, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Hi Abugewa, thank you for sharing this. Great to hear the team made such a strong impression and went the extra step to support you. -Kishan

Rated 5 out of 5 stars

Nancy has been very helpful,she has…

Nancy has been very helpful,she has been helping me sort my broadband services out. She is very patient and dealt with customer several times.

April 8, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Thank you, Safiullah. We’re delighted to hear Nancy has been so helpful and patient while supporting you with your broadband services. We hope you have a wonderful day! 😊 -Prabhjeet

Rated 5 out of 5 stars

Good service from Ryan

Good service from Ryan. Good customer service

April 7, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Hi Abel, thank you for taking the time to leave such a wonderful review! We’re so glad Ryan could make your experience smooth and enjoyable 😊 -Neha

Rated 5 out of 5 stars

Excellent service from David and the…

Excellent service from David and the three store team in setting up my broadband

April 7, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Hi there 🎉 Your kind words and 5 ⭐ truly mean a lot to us. We’re delighted to hear that David and our store team provided such supportive service while getting everything set up on your broadband. Enjoy every moment with your new device 😊 -Neha

Rated 5 out of 5 stars

Great help

Marius was very helpful in helping me choose the right phone and deal. I have no clue with phones so he had the patience to sit and help me.

April 3, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Hi Becky, we’re pleased Marius took time to guide you through the choices and helped you find a phone and deal that felt right for you. Thank you for sharing. -Kishan

Rated 5 out of 5 stars

David was great in store

David was great in store

April 2, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Thank you for sharing this lovely feedback, Alan. It’s great to hear that David made your visit such a positive experience. Hope to see you again soon! -Afaq

Rated 5 out of 5 stars

David was excellent in setting up my…

David was excellent in setting up my phone thankyou

April 2, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Hi Terrence, thanks for the shout-out. We’re glad David could help get your new phone up and running so easily. It’s great to have you with us, and we really appreciate the feedback. -Kishan

Rated 5 out of 5 stars

Attentive assistant

Attentive assistant, listened to my preferences and was really helpful.

March 21, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Hello, Radka! We’re so pleased to hear that our colleague took the time to understand your needs and provided the support you were looking for. We hope you have a wonderful day. ☺️ -Prabhjeet

Rated 4 out of 5 stars

Daniella was really helpful in the 3…

Daniella was really helpful in the 3 store Chatham, very patient and thorough

March 21, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Hi Jay, thank you for your feedback. We’re delighted to hear Daniella provided such patient and thorough support during your visit to our Chatham store. See you soon! 🤗 -Kashish

Rated 5 out of 5 stars

Daniella was absolutely amazing helped…

Daniella was absolutely amazing helped resolved all the issues that we had due to The app being useless!!!
Thank you to all the guys in three Chatham made our day

March 21, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

We’re thrilled Daniella and our Chatham team could help so effectively, Cara. Your kind words mean a lot to us. -Suhaas

Rated 5 out of 5 stars

I came in to store to find why I…

I came in to store to find why I couldn't use my data. David helped and advised me is store excellent service thankyou

March 20, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Barry, we’re glad David could guide you clearly and make things easier during your visit. Thank you so much for the 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Very welcome service and David was very…

Very welcome service and David was very thorough

March 17, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Luke, thank you for sharing. It’s wonderful to know David’s attention to detail made your experience so smooth. -Suhaas

Rated 5 out of 5 stars

Ryan Great work !

Ryan Great work !! And Perfect Communication

March 16, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Thank you for sharing this brilliant feedback, Tia! It’s great to hear how smoothly everything went and that Ryan offered such excellent help throughout the process. -Afaq

Rated 5 out of 5 stars

I walked into Chatham store after being…

I walked into Chatham store after being sent offers, Steve helped me saved money on my home broadband, and my.mobile package so I was really pleased.

March 15, 2026
Unprompted review
Three UK - 3Store Chatham logo

Reply from Three UK - 3Store Chatham

Hi Favour, this is lovely to read! We’re so happy Steve could sort things out for you and help you get a better deal on your broadband and mobile. Thanks for popping into the Chatham store and sharing your experience. 🤗 -Ayesha

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