Three UK - 3Store Chichester Reviews 

48
TrustScore 5 out of 5

4.8

68 East Street, PO19 1HL Chichester, South, GB


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Rated 4 out of 5 stars

Staff understood what i needed and delivered with an instant and reasonably priced solution to my problem. Great service.

Company replied

Rated 5 out of 5 stars

Jake Hall at the Three Store was incredibly friendly, helpful, and resourceful. He took the time to resolve all my broadband issues, carefully checking and correcting my settings to make sure everythi... See more

Company replied

Rated 5 out of 5 stars

The staff were really friendly, helpful, knowledgeable and great to interact with. Thank you Harvey

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Chichester

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 68 East Street, PO19 1HL, Chichester, South, United Kingdom

  • 01243790039

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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4.8

All reviews

(48)

31,182 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful

March 21, 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Hi, Josh. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Quick and professional service.

Quick and professional service.
Thank you to Martin, who helped me today join Three. Really appreciate your kindness and positive attitude.
Regards, S.

March 12, 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

We’re very pleased to hear you had such a smooth experience and that Martin’s support stood out, Sabina. Your words reflect the dedication and positivity our team strives for every day. Thank you for taking the time to share your appreciation, it truly means a lot to us. 🤗 -Kashish

Rated 5 out of 5 stars

Exceptional service

What made my experience exceptional is the service, the friendly manner and patience. I say that as I am not good with IT. Harvey in the Chichester branch is amazing. No matter how many times I have gone into the shop I get the best service. In fact it is the best 3G shop. They are an asset to 3G.

March 11, 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

This is fantastic to hear, Yasmin 💫 We’re thrilled that Harvey at our Chichester store provided such a welcoming and patient experience. It’s wonderful to know his calm guidance made everything so simple for you. Here's to many more positive moments ahead 💙 -Arvind

Rated 5 out of 5 stars

Friendly

Friendly, found me a good deal, sorted in minutes, excellent

March 1, 2026
Unprompted review
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Reply from Three UK - 3Store Chichester

Hey Alex, that’s phenomenal! 🎉 We’re so glad your journey was smooth and joyful, and that we could help you find the right deal. -Suhaas

Rated 5 out of 5 stars

Harvey is an amazing member of staff

Harvey is an amazing member of staff, you should be proud to have him as an employee. He couldn’t have ben more helpful. Service was superb. Happy customer.

February 24, 2026
Unprompted review
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Reply from Three UK - 3Store Chichester

Jason, we couldn’t ask for more! Harvey provided a top‑notch experience with genuine care and expertise. His dedication perfectly reflects what we stand for, and those five stars have never felt more rewarding. -Ashifa

Rated 5 out of 5 stars

Excellent service from Martin

Excellent service from Martin. Huge thanks!

February 14, 2026
Unprompted review
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Reply from Three UK - 3Store Chichester

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Martin was very helpful and friendly

Martin was very helpful and friendly, got everything sorted out quick and easy

February 8, 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Tim! Thank you for sharing your experience. It’s great to hear Martin handled everything well and brought a positive approach to your experience. We appreciate your feedback! -Afaq

Rated 5 out of 5 stars

Really helpful and great service

February 1, 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

That’s awesome to hear! 🎉 Isabelle, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

The store sorted out all issues quickly…

The store sorted out all issues quickly and were very helpful and friendly. I gave up trying to deal with your team in India as they couldn’t let me into my account as they believe that Tim and Timothy are two different names…. Thank you Chichester Three!!!!

January 29, 2026
Unprompted review
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Reply from Three UK - 3Store Chichester

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

SIM card / broadband

Very helpful Martin did everything for us so we had nothing to do SIM cards and broadband could not faulted the service I received thank you

January 17, 2026
Unprompted review
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Reply from Three UK - 3Store Chichester

Amazing, Mrs Horton! It’s great to know that Martin was so helpful to you. This is exactly what we aim for, making you feel valued and happy. Wishing you a wonderful day ahead. ☺️ -Kashish

Rated 5 out of 5 stars

Martin from customer service at the…

Martin from customer service at the Chichester store was fantastic, patient and able to explain us the process throughout, which enabled myself and my husband to make an informed choice.
I would highly recommend Martin to anyone looking for a phone or any technology gadgets.
Esmeralda

January 11, 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Very friendly and very helpful was…

Very friendly and very helpful was happy to purchase

January 7, 2026
Unprompted review
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Reply from Three UK - 3Store Chichester

Hey Fiona! Thank you for your exceptional 5 ⭐ review. Feedback like yours lights up our day 😊 -Ashifa

Rated 5 out of 5 stars

Martin was awesome

Martin was awesome.

Gave the perfect advice and also incredibly helpful.

January 2, 2026
Unprompted review
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Reply from Three UK - 3Store Chichester

Hi Samantha! We're delighted Martin provided outstanding support. Thanks so much for your fantastic 5⭐ review! -Neha

Rated 5 out of 5 stars

Connect with Jake at the Three Store

Jake Hall at the Three Store was incredibly friendly, helpful, and resourceful. He took the time to resolve all my broadband issues, carefully checking and correcting my settings to make sure everything was connecting properly. He also helped improve my broadband speed and explained things clearly along the way. Excellent customer service from start to finish – a real credit to the Three Store.

December 31, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Woohoo! 🎉 Amazing, Alex! This feedback lights up our day! ☺️ Big shoutout to Jake for shining bright with service that inspires and delights! Thanks a ton for this lovely 5 ⭐ review! Wishing you the happiest New Year 🎉 -Ayesha

Rated 5 out of 5 stars

Very knowledgeable staff

Very knowledgeable staff, keen to deliver what I needed

December 20, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

It was a fantastic experience instore…

It was a fantastic experience instore as they always help me and I trust them . As always Martin was great

December 17, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Hi, Teresa! We're happy to hear that you had a great experience with us. Thank you so much for your kind words, we appreciate your feedback! 😊 -Ayesha

Rated 4 out of 5 stars

Good advisor

Good advisor. Clear and concise

December 15, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

That's great to hear, Alan. We're pleased the advisor made things easy to understand :) -Scott

Rated 5 out of 5 stars

Martin was cheerful and friendly and…

Martin was cheerful and friendly and got my new phone sorted with no fuss. I use this store as the guys really know what they are doing and nothing is too much trouble.

December 10, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 4 out of 5 stars

Staff understood what i needed and…

Staff understood what i needed and delivered with an instant and reasonably priced solution to my problem. Great service.

December 9, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

We appreciate the 4* - We know the retail staff will be happy to see this -Maxine

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 10/10

⭐️⭐️⭐️⭐️⭐️ 10/10 – Exceptional Service from Martin & Harvey at Three Chichester

I visited the Three store in Chichester with my dad, originally intending to see if we could get a better deal for him and honestly, we were even considering leaving Three after 15 years. What happened instead completely changed our minds, thanks entirely to the outstanding service from Martin and Harvey.

From the moment we walked in, we were greeted by Martin, who was genuinely amazing from start to finish. Before even discussing new plans, he checked my dad’s account and noticed some suspicious charges that we thought were from Three. He immediately identified them as a scam and took action on the spot to block the source so my dad wouldn’t be charged again. That alone showed real care.

Then came the part where Martin truly went above and beyond. He spent a huge amount of time going through absolutely everything, different phones, plans, contract lengths, roaming options, and data packages, to find something that fit perfectly with my dad’s needs, especially since he travels a lot. He didn’t rush, didn’t push anything, and genuinely tried his hardest to bring the monthly bill down to what my dad can afford while still giving my dad the features he needs. Thanks to him, we found a deal that was both affordable and spot-on for my dad.

Just when we thought it couldn’t get better, Harvey came over to let us know he’d found an even better deal. He managed to reduce the monthly cost a little more and even offered a better phone with improved battery life and storage, still within my dad’s budget. It truly felt like they cared more about helping us than making a sale.

Both Martin and Harvey were polite, kind, funny, patient, and incredibly accommodating. They told us to pop in anytime if we ever need support or help using the phone, which is something you don’t hear often these days. Their customer service was honestly the best I’ve ever experienced in any mobile network store.

Because of these two, my dad stayed with Three after 15 years and I can confidently say that when the time comes for me to get a new contract, I will be switching to Three as well. They even took the time to talk through options for me while my dad was exploring phones.

I cannot recommend Martin and Harvey enough. If you’re visiting the Three store in Chichester, make sure you speak to them, you will be looked after better than you could ever expect.

Truly outstanding service. Thank you both so much.

Òlah

December 9, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

That's incredible, Òlah, we're heartened to hear that each concern you both entered the shop worried about was understood and considered by Harvey, Martin and the Chichester team. We're overjoyed they offered resolutions and advice that gave your father some relief. We're lucky to have him with us, and are happy he felt comfortable continuing to be a Three customer. -Scott

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