Three UK - 3Store Chichester Reviews 

48
TrustScore 5 out of 5

4.8

68 East Street, PO19 1HL Chichester, South, GB


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Rated 4 out of 5 stars

Staff understood what i needed and delivered with an instant and reasonably priced solution to my problem. Great service.

Company replied

Rated 5 out of 5 stars

Jake Hall at the Three Store was incredibly friendly, helpful, and resourceful. He took the time to resolve all my broadband issues, carefully checking and correcting my settings to make sure everythi... See more

Company replied

Rated 5 out of 5 stars

The staff were really friendly, helpful, knowledgeable and great to interact with. Thank you Harvey

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Chichester

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 68 East Street, PO19 1HL, Chichester, South, United Kingdom

  • 01243790039

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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4.8

All reviews

(48)

31,400 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful . Quick and easy transaction by Martin .

November 28, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Best Customer Service

Nothing was too much trouble for James. He gave us so much time & gave us a thorough explanation regarding the quotes he gave, ensuring we understood everything thoroughly. We were not made to feel rushed. This was the best customer service we have received in a very long time.

November 16, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Very impressive

Very impressive, first class speedy service, everything done for me - just as I like it! Cheap as chips great incentive
Polite assistant and very helpful
Polly

November 14, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Thanks for this amazing 5⭐ review, Bryan. We really do appreciate you taking the time to send this over! Great work Polly 🎉 -Jade

Rated 5 out of 5 stars

New phone purchase

James was very helpful and explained all aspects of our phone purchase clearly and with great patience.
He listened to our requirements and we are delighted with our purchase.

November 12, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Thank you for the excellent review, Mr B. We're thrilled James was a good listener and you felt understood and well taken care of :) -Scott

Rated 5 out of 5 stars

Very helpful staff!

Very helpful staff!
Good service

November 5, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Thanks for this amazing 5⭐ review, Sharon. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Really helpful and efficient!

Really helpful and efficient!! Very glad to come into the Chichester store and actually speak to someone. Martín was excellent in helping me! Thank you!

November 4, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Thanks for this fantastic 5⭐ review, Michele. We really do appreciate you taking the time to send this over! Great work Martin 🎉 -Jade

Rated 5 out of 5 stars

Customer advisor Martin was very…

Customer advisor Martin was very knowledgeable about how to address my specific needs with my phone. I feel happy. Thanks.

November 4, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Thanks for this amazing 5⭐ review, Erich. We really do appreciate you taking the time to send this over! Well done Martin 🎉 -Jade

Rated 5 out of 5 stars

Martin at Bognor store has been super…

Martin at Bognor store has been super helpful. Will certainly recommend to others.

November 2, 2025
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

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