Today with the help from the advisor Yahya, I did my upgrade. Yahya was very friendly ,he helped me find the best plan for me. He also helped me cancel another number for me. Fantastic service all-ro... See more
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I just wanted to say how amazing the customer service was from Yahya today and yesterday. He is incredibly patient, professional, and took the time to help us through all of our enquiries without ma... See more
Company replied
Asma was friendly, professional, and very attentive throughout my visit here in Three Store Clapham Junction. She took the time to answer my questions, offered helpful recommendations without being pu... See more
Company replied
The customer assistance was well handled by Asma. Clapham Junction store was very pleasant. Thank you
Company replied
Company details
About Three UK - 3Store Clapham Common
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
52 St John's Road, SW11 1PR, Clapham Common, London, United Kingdom
- 02079245373
4.9
Excellent
118 reviews
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Yahya was fantastic
Yahya was fantastic - listened to what I needed and completely set me up with new phone, case and tablet. Really great customer service.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Claire, thanks for sharing! It’s brilliant to hear that Yahya took the time to understand exactly what you were looking for and got everything ready for you. We're so glad you're happy with your new tech and the support you received. -Shivam
Great service from Joselin she was very…
Great service from Joselin she was very attenting and friendly thank you
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Fantastic to hear, Issac! Joselin’s dedication clearly shone through, and we’re so glad it left you smiling. Enjoy the rest of your day! -Ashifa
10 stars
10 stars, Jake was the best, saw to all my needs and even helped me with things I didn’t know I needed help with. Big ups that guy
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Wilson, fantastic to know Jake went the extra mile to cover all your needs and more. His dedication and care clearly made the experience outstanding. -Manavata
Kerel is very good in sales ans very…
Kerel is very good in sales ans very polite
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Amazing, Femi! We’re glad to hear that Kerel provided a positive experience and was able to assist you. Your feedback means a lot to us. -Neha
Yahya helped me with my order
Yahya helped me with my order, super helpful, and knowledgable, gave clear digestible answers! Friendly too, great customer service, thank you :)
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Tilly, Yahya made your order experience outstanding. His helpful nature, clear answers, and friendly approach showed excellent customer service. Thank you for sharing this great feedback.
Clapham Junction store
Yayha (Clapham Junction store) was incredibly helpful and patient. He supported with all queries and did so in a professional and friendly manner. I would recommend anyone see him for any assistance needed.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thank you for sharing this, Jo, and we’re really pleased to hear that Yahya made your visit such a positive one. It’s great to know he offered clear guidance and created a welcoming experience throughout. -Afaq
Came into the Clapham Three store to…
Came into the Clapham Three store to change a contact and Yahya provided excellent customer service throughout the process with complete patience and guidance. Would 100% choose to have him as an assistant again
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thank you for visiting our Clapham Three store, Maluhky. It’s brilliant to hear that Yahya made everything straightforward and supported you so well from start to finish. We really appreciate you sharing this with us. -Afaq
Process went smoothly
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
That’s awesome to hear! 🎉 Alex, we’re so happy you received such great help from us. Wishing you a fantastic day. 😊 -Prabhjeet
****Kerel is so clear and helpfull and the…
Kerel is so clear and helpfull and the knowledge he has is beautifull. An absolute pleasure in the whole process regarding my purchases today at 3 (the magic Number)
at St John's Road CJ. SW11
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Woohoo 🎉 Dominique, your shout‑out is WOW ✨ It’s stellar that Kerel provided such top-tier guidance and made your latest visit to our St John's Road store so easy. We're thrilled this expertise ensured you walked away with the setup that hits all the right notes for you. Enjoy your new purchases 🌈 -Arvind
I was looking to get a new tablet and…
I was looking to get a new tablet and Jake was showing me all the different kinds and helped me choose a great one, very satisfied with his service as he was very informative and friendly throughout, would definitely come back again when I'm looking to get an upgrade
March 20, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Harvey, thanks for the great review! It's fantastic to hear Jake helped you find the right tablet and made the whole experience so smooth. We really appreciate you taking the time to share your feedback. -Samad
Reply from Three UK - 3Store Clapham Common
Thank you so much, Akuamoa! 🎉 We’re delighted Kerel could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Had brilliant experience with Reece and…
Had brilliant experience with Reece and Kerel
very helpfull sorted out all my problems
Thanks guys👍
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Gwyneth! We're glad Reece and Kerel resolved everything smoothly and made your time with us truly enjoyable. Thanks for sharing this fantastic 5 ⭐ review! -Maryalex
Great customer service and friendly staff
I popped in to get a SIM card changed over to an ESIM, as I was having trouble with the website. The staff were really helpful and managed to get me sorted and on my way without too much hassle. Great customer service, thanks!
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hello Dee, we’re delighted to hear you had such a positive visit and left feeling satisfied. Our team clearly made sure all your questions were taken care of, and it’s wonderful to know you’re happy to continue with us. Thank you for sharing your experience, it means a lot to us! 🌷 -Kashish
Would rate this experience 10/10 if i…
Would rate this experience 10/10 if i could, Had amazing customer experience by Kerel & Wiktoria.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hearing you’d rate the experience 10/10 truly means a lot. Kerel and Wiktoria will be so happy to know they made your visit amazing. -Ayesha
thank you kerel
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Mischelle, thanks for sharing this. Great to hear Kerel left such a positive impression. -Kishan
Kerel is an absolute star 💫
Genuinely down to earth professional who found me the right deal and what I was looking for and was more than happy to help.
Kerel is an absolute star and deserves recognition.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Smart advice combined with great value. Kerel truly enhanced your experience, Jonathan, by securing the best deal. More than just a phone, you walked away with confidence, knowing it fits you perfectly. What a joy it was to serve you! -Ashifa
I experienced great customer service…
I experienced great customer service from Victoria, she was so helpful and gave great advice for what I was looking for.
March 22, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thanks for writing this fantastic review for Victoria, we're delighted that you had a great experience with her, Julia :) -Scott
Good customer service
Good customer service, Joycelyn has help us a lot in regards to a problem.
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thank you, Ivan! We’re so pleased to hear that Joycelyn provided the guidance and support you needed to get things resolved. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Reply from Three UK - 3Store Clapham Common
Hey Ali, we’re so happy to know that Jake was able to help you. Thank you for sharing your 5⭐ review! -Neha
Fantastic responsiveness
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
That’s impressive, Martin 💫 Great to know our team delivered such a prompt and energizing response, leaving you with a positive experience. Sending you plenty of good vibes ahead ❤️ -Arvind
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