Three UK - 3Store Clapham Common Reviews 

119
TrustScore 5 out of 5

4.9

52 St John's Road, SW11 1PR Clapham Common, London, GB


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Rated 5 out of 5 stars

Today with the help from the advisor Yahya, I did my upgrade. Yahya was very friendly ,he helped me find the best plan for me. He also helped me cancel another number for me. Fantastic service all-ro... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say how amazing the customer service was from Yahya today and yesterday. He is incredibly patient, professional, and took the time to help us through all of our enquiries without ma... See more

Company replied

Rated 5 out of 5 stars

Asma was friendly, professional, and very attentive throughout my visit here in Three Store Clapham Junction. She took the time to answer my questions, offered helpful recommendations without being pu... See more

Company replied

Rated 5 out of 5 stars

The customer assistance was well handled by Asma. Clapham Junction store was very pleasant. Thank you

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Clapham Common

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 52 St John's Road, SW11 1PR, Clapham Common, London, United Kingdom

  • 02079245373

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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4.9

All reviews

(119)

30,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic responsiveness

March 24, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

That’s impressive, Martin 💫 Great to know our team delivered such a prompt and energizing response, leaving you with a positive experience. Sending you plenty of good vibes ahead ❤️ -Arvind

Rated 5 out of 5 stars

Amazing stuff

I was in your shop and have very good experience. Victoria was very patient, nice and really very helpful. I want to say that you have amazing stuff.

March 18, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Hi Magdalena, thank you for sharing this. We’re really glad you had such a positive experience with Victoria. ☺️ -Ayesha

Rated 5 out of 5 stars

Victoria was very helpful with…

Victoria was very helpful with helping.me.transfer my.data smoothly

March 24, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Yay 🎉 Peter, we love hearing this 🌟 We’re glad that Victoria kept your data transfer running effortlessly. Wishing you a fantastic day ✨ -Arvind

Rated 5 out of 5 stars

Yahya was really helpful and talked us…

Yahya was really helpful and talked us through every detailed. Really friendly

March 21, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Thank you, Mass! 🎉 We’re delighted to hear Yahya made your visit such a positive one. His approachable manner and dedication to guiding you through each step clearly stood out. 😇 -Prabhjeet

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable. Great experience.

March 18, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Hey Trevor, your delight is our joy! Thank you for sharing your kind words and dropping a 5 ⭐ -Ashifa

Rated 5 out of 5 stars

I came into the shop today as I had questions about my phone

I came into the shop today as I had some questions to ask about my phone and the lovely Wiktoria helped me out and upgraded my phone I would definitely recommend

March 13, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Hi Alex, congratulations on your new phone and thank you for the kind words about Wiktoria. We appreciate the recommendation. -Kishan

Rated 5 out of 5 stars

I came in with a issue with my…

I came in with a issue with my email.and.wiktoria patiently.helped me and resolved the issue for me. The whole.team is always lovely and helpful.

March 11, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

We appreciate your feedback, Nelly. It’s great to know our team made you feel cared for and supported throughout the whole experience. 🤗 -Ayesha

Rated 5 out of 5 stars

Excellent help from Kerel

Excellent help from Kerel - patient, kind, friendly and professional. Many thanks!

March 11, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Londoner, thank you for sharing your experience. It’s wonderful to hear how Kerel created such a smooth and uplifting visit, offering support with genuine care and professionalism. -Manavata

Rated 5 out of 5 stars

Good experience

Good experience. Very helpful staff. First rate service.

March 11, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Thanks a ton, Trevor! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish

Rated 5 out of 5 stars

Joselyn and Asma helped me with my…

Joselyn and Asma helped me with my issues with the App that I have been delaying with yesterday and today.

March 7, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Hi there, thanks for sharing your experience. 🎯 We’re glad Joselyn and Asma were able to support you and make a difference while helping resolve your app issues. Wishing you plenty of joy and smiles ahead ❤️ -Arvind

Rated 5 out of 5 stars

Asma is great and extremely helpful

Asma is great and extremely helpful

March 7, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Chijen, every cherished memory is shaped by people like Asma, whose dedication truly stands out. May your day be as amazing as you are! -Ashifa

Rated 5 out of 5 stars

Swift friendly service

Swift friendly service. Served buy Asma.

February 20, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

That’s brilliant, Diana! We’re super happy to hear that Asma gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha

Rated 5 out of 5 stars

Wiktoria was personable and efficient

Wiktoria was personable, knowledgeable and very efficient. I only reached the three shop because the other two phone shops in the street were none of these things and so it was very pleasant to find a friendly and effective person to deal with!

February 18, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Thank you for the review, Malc! We truly appreciate you sharing your experience. It’s wonderful to hear that Wiktoria provided you with outstanding care. 😊 -Neha

Rated 5 out of 5 stars

It was amazing in the Clapham store

It was amazing in the Clapham store, especially Reece and Jake

February 16, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Hey Dom, thank you for sharing your experience at our Clapham store! We appreciate your kind words and recognition of Reece and Jake's support. Wishing you a wonderful day 😊 -Suhaas

Rated 5 out of 5 stars

Joselyn was very attentive and…

Joselyn was very attentive and friendly, helping fix the issue with my phone. She was super quick and troubleshooted it in no time.

February 14, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Appreciate your feedback, Saffron 🌟 Wonderful to know Joselyn’s support made your phone repair simple and reassuring. -Shivam

Rated 5 out of 5 stars

This staff who attended to my issue is quite professional. Explanations are clear. And also very polite.

Yahya has been very helpful to me today . Good explanation. Polite to me . Thanks to him and I am glad to stay with 3

February 14, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Thank you for the review, Joseph! We truly appreciate you sharing your experience, and it’s wonderful to hear that Yahya provided you with outstanding care. -Neha

Rated 5 out of 5 stars

Excellent service great staff im very…

Excellent service great staff im very happy for my experience with the staff today great management good luck Jocelyn was very knowledgeable

February 14, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Hi Zakour! We’re pleased to receive your feedback and delighted that Jocelyn’s expertise and the leadership provided, ensured you had such a positive journey. -Kishan

Rated 5 out of 5 stars

They helped me very nice very kidness…

They helped me very nice very kidness staff

February 13, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Thank you, Songul! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

It was really lovely

It was really lovely, no stress and Asama was really helpful to me a lot

February 13, 2026
Unprompted review
Three UK - 3Store Clapham Common logo

Reply from Three UK - 3Store Clapham Common

Abiola! Thank you for taking the time to share this. It’s great to hear that Asama provided the support you needed and made things easier for you. -Afaq

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