Today with the help from the advisor Yahya, I did my upgrade. Yahya was very friendly ,he helped me find the best plan for me. He also helped me cancel another number for me. Fantastic service all-ro... See more
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I just wanted to say how amazing the customer service was from Yahya today and yesterday. He is incredibly patient, professional, and took the time to help us through all of our enquiries without ma... See more
Company replied
Asma was friendly, professional, and very attentive throughout my visit here in Three Store Clapham Junction. She took the time to answer my questions, offered helpful recommendations without being pu... See more
Company replied
The customer assistance was well handled by Asma. Clapham Junction store was very pleasant. Thank you
Company replied
Company details
About Three UK - 3Store Clapham Common
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
52 St John's Road, SW11 1PR, Clapham Common, London, United Kingdom
- 02079245373
4.9
Excellent
118 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Best experience
Nice costumer service, excellent knowledge of the business
Very happy
Thanks
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hello Jeanne, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
Kareo was very helpful
Kareo was very helpful , the best service !
Thank you so much
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
That’s brilliant, Liamar! We’re super happy to hear that Kareo gave you all the support you needed. We really appreciate your feedback! 😊 -Neha
kerel was really helpful today
kerel was really helpful today. Saved me money!!🤗
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Sarah, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Kerel was super helpful
Kerel was super helpful and made getting a new phone super straightforward - thank you!
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Sian, thanks for your lovely message. It’s great to hear Kerel was able to support you and make everything feel really easy. Congratulations on your new phone, we’re glad you’re happy with the service you received. -Kishan
Very good experience
Very good experience. Kerel was very polite, patient and great sense of humour.
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Tina, we love it! 🎉 Kerel will be overjoyed knowing her support made your visit unforgettable and brought in a brilliant 5 ⭐ -Ashifa
Was friendly and extremely helpful
Was friendly and extremely helpful. Nice gentleman
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Customer service brilliant thank you…
Customer service brilliant thank you kerel
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Germachew, thank you for your outstanding 5 ⭐ review! It’s wonderful to hear that Kerel made your experience epic. Have an amazing day! -Afaq
Asma helped me a lot with setting up my…
Asma helped me a lot with setting up my new phone after being stolem. It meant a lot :)
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hello Martina, we’re glad Asma provided excellent support and that everything went smoothly. Your feedback means a lot, and we look forward to welcoming you back! ☺️ -Kashish
Nice service
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Sweet! That shining 5 ⭐ review is pure celebration, and we're sending you joy and brilliance all day long 🎊 -Ashifa
Asma was very helpful and patience
Asma was very helpful and patience, answered all my questions.
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Good service thank you kerel
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
That's impressive, Leonidas. We're glad Kerel made your experience exceptional. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
The service dilivery is second to none. They explain well.
The service dilivery is second to none. Thank you kerel
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Ivan, it's wonderful to hear that Kerel offered support that was exceptionally delivered. We truly appreciate you taking a moment to share your feedback with us. 😊 -Prabhjeet
Thank you to kerel
Thank you to kerel, he really want above and beyond I recommend him to anyone. He makes three stand out
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi there, thank you for taking the time to leave such a wonderful 5⭐ review! We're so glad Kerel could make your experience smooth and enjoyable. -Ayesha
Highly recommended Kerel…he is very…
Highly recommended Kerel…he is very friendly approachable and I have no doubt that he is an asset to the company.
I will and would highly recommend.
He is fantastic.
Thank you ,
Sharon (customer)
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Sharon, that’s incredible to hear! 🎉 A big thank you to Kerel for delivering an exceptional experience, and thank you for this outstanding 5⭐ review! -Neha
Asma Clapham Junction
Asma Clapham Junction, helped me to move from EE to Three for my mobile and renewed my home broadband. Very helpful.
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Alexander, we’re so happy to know you received the best help from us! Thank you for the lovely 5 ⭐ review. Hope you have a great day! ☺️ -Ayesha
Excellent service Yahya and the team…
Excellent service Yahya and the team had been extremely helpful today.
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thank you, Annie 🎉 Huge shoutout to Yahya and the team for delivering such great care. Wishing you a sparkling New Year 🎊 -Arvind
Great Customer Service
Jake, was fantastic. From the welcome until goodbye. Very professional, friendly and attentive. He helped us set up the new phone nicely and easily, and explained all the benefits. It's nice to experience true customer service.
December 21, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Asma provided me a great experience at…
Asma provided me a great experience at the shop.
I've moved provider and the process was very well conducted by her
Thanks
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Clapham three store is very helpful
The customer service in the Clapham store was incredibly, very helpful and quick. It was an easy process which the company provider I was with before’s store didn’t help me as much. I would 100% recommend this. A massive thank you to Jake who was the best, he was positive, friendly and very helpful. amazing customer service from these guys.
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
We're glad you joined us, Joel, and can get the great service you deserve. We appreciate you writing a fantastic review for Jake and the Clapham store staff :) -Scott
Reply from Three UK - 3Store Clapham Common
We're pleased you found our staff prompt and professional, Richard :) -Scott
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