Today with the help from the advisor Yahya, I did my upgrade. Yahya was very friendly ,he helped me find the best plan for me. He also helped me cancel another number for me. Fantastic service all-ro... See more
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I just wanted to say how amazing the customer service was from Yahya today and yesterday. He is incredibly patient, professional, and took the time to help us through all of our enquiries without ma... See more
Company replied
Asma was friendly, professional, and very attentive throughout my visit here in Three Store Clapham Junction. She took the time to answer my questions, offered helpful recommendations without being pu... See more
Company replied
The customer assistance was well handled by Asma. Clapham Junction store was very pleasant. Thank you
Company replied
Company details
About Three UK - 3Store Clapham Common
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
52 St John's Road, SW11 1PR, Clapham Common, London, United Kingdom
- 02079245373
4.9
Excellent
119 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Friendly staff
Friendly staff, very professional and smiles alround.
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thanks for the great review, Idalin. We really do love to hear this! Hope you have a great day 😊 -Arvind
Reply from Three UK - 3Store Clapham Common
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Kerel was very helpfull
Kerel was very helpfull. I came all the way from Portsmouth and he really assisted me.
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Wiktoria was absolutely phenomenal
Wiktoria was absolutely phenomenal. We had come in from a horrible experience at the EE store from across the street and in contrast, from the moment we walked in, Wiktoria welcomed us with a warm smile and with an abundance of knowledge in the services Three provides. Her navigation in explaining all the plans and set ups was smooth and clear and helped us to understand our options clear. I’ve cancelled my EE plan and moved to Three swiftly and got a broadband hub for a fraction of the price! Thank you so much!!
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Lily, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Very good assistance got it done…
Very good assistance got it done quickly and got a good deal
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
That's terrific, Imogen. We're happy that you found the deal for you :) Thank you for writing a review -Scott
Very good and very nice person
Very good and very nice person! Excellent
Thank you kerel
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
I am really happy that jake helped me…
I am really happy that jake helped me i really appreciated and he is very friendly and patient.he done a great job amazing!
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
The service wad good
The service wad good, he had good customer experience thank you to the advisor kerel
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
That's awesome, Mavis -Maxine
The service was 10/10 walked in there…
The service was 10/10 walked in there and had a lovely interaction. They supplied me with everything I needed.
Thank you kerel
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thanks for this great 5⭐ review, Woah. This is what we like to hear! Fantastic work Kerel 😊 -Jade
Staffs are avery accomodating
Staffs are avery accomodating, well explained about my contract, they offered the best that they can.
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thanks for this fantastic 5⭐ review, Felixberto. We appreciate you taking the time to send this over! Well done team 🎉 -Jade
Kerel was a such amazing and very…
Kerel was a such amazing and very possible personality, by making go for the 5G hub 3 broad band , he performed extremely professional.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thanks for this amazing 5⭐ review, Akeredolu. We really do appreciate you taking the time to send this over! Great work Kerel 🎉 -Jade
Really efficient service
Really efficient service. Walked in and out with WiFi in 10 mins. Asma was a great help!
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Very competent
Very competent, polite service provided by Kerel. Proffesional approach, amazing quick and easy communication.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thanks for your feedback, Mariya, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Clapham Common
We totally appreciate your 5* review- Have a nice day -Maxine
Very helpful
Very helpful, knowledgeable and friendly staff- Wiktoria. Everything was explained.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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