Came into store and that chap Paul was amazing taking vrius apps off my android. I kept getting advertiseements and now they are all gone. Even better he gave me a great update deal. Thank you Paul!
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Came into store and that chap Paul was amazing taking vrius apps off my android. I kept getting advertiseements and now they are all gone. Even better he gave me a great update deal. Thank you Paul!
Company replied
I had no idea what I was looking for but the advisor made my trip to store very smooth and easy. Sarah was her name and she couldn’t have been more helpful :-) I’d happily return to the Coleraine st... See more
Company replied
The sales agent that dealt with me could not have been more helpful. He supplied me with a new broadband router and sim card to replace my old out-dated one and clarified and updated elements of m... See more
Company replied
Brilliant experience today with the assistant store manager and that tall chap paul who very kindly cleared virus apps off of my phone free of charge. Last month i went into a repair shop and they cha... See more
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Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Written by the company

41 Church Street, BT52 1AW, Coleraine, North, United Kingdom
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The chap in store was great got me and the wife sorted witj new deals couldn't recommend enough

Reply from Three UK - 3Store Coleraine
Had my account checked by John, who made sure I was on the best deal possible.

Reply from Three UK - 3Store Coleraine
Brilliant experience today with the assistant store manager and that tall chap paul who very kindly cleared virus apps off of my phone free of charge. Last month i went into a repair shop and they charged me £40 and it disnt fix the issue. I always trust the chaps in the coleraine store who have served me since 2007

Reply from Three UK - 3Store Coleraine
Very helpful advice provided....I always find coming to the store much better than calling 3...

Reply from Three UK - 3Store Coleraine
Fantastic staff who very patient! Helped with transfer. I would highly recommend!

Reply from Three UK - 3Store Coleraine
Very helpful got me sorted in no time by Roisin in Coleraine store

Reply from Three UK - 3Store Coleraine
From start to finish professional service would definitely recommend 3

Reply from Three UK - 3Store Coleraine
Paul was really friendly and super helpful. Great experience

Reply from Three UK - 3Store Coleraine
I had a great experience with Three today, all thanks to John. He went above and beyond to help me out and made the whole process seamless. It’s rare to get such personalized and attentive service. If you get through to John, you’re in good hands!

Reply from Three UK - 3Store Coleraine
The three shop was very helpful a went out of there way to assist me. The staff members are extremely helpful and friendly

Reply from Three UK - 3Store Coleraine

Reply from Three UK - 3Store Coleraine
John was very helpful , helped with my tablet and checked my plan for me.

Reply from Three UK - 3Store Coleraine
I needed to buy a new phone but wasn’t sure what I was looking for. The staff were very helpful and knowledgeable in helping me find a phone that suited my needs.

Reply from Three UK - 3Store Coleraine
William Sawyer. The Coleraine store set up my new phone after I lost my old phone. 5 stars! They saved me so much hassle :) I think I was speaking to the chap called Paul.

Reply from Three UK - 3Store Coleraine
I had exceptional help from Roisin she is extremely professional, pleasant and explained everything very clearly.A credit to the company

Reply from Three UK - 3Store Coleraine
Paul (Coleraine)was very helpful and polite. Helped us a lot to do a good deal with my family. Deals well explained including payments

Reply from Three UK - 3Store Coleraine
Popped into store this morning and spoke with Paul who was very helpful and friendly. Very happy with the service and saved £8 a month just by walking into store. Thank you

Reply from Three UK - 3Store Coleraine
Paul was brillant very helpful purchased a tablet today .

Reply from Three UK - 3Store Coleraine

Reply from Three UK - 3Store Coleraine
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