Three UK - 3Store Coleraine Reviews 

66
TrustScore 5 out of 5

4.8

41 Church Street, BT52 1AW Coleraine, North, GB


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Rated 5 out of 5 stars

Came into store and that chap Paul was amazing taking vrius apps off my android. I kept getting advertiseements and now they are all gone. Even better he gave me a great update deal. Thank you Paul!

Company replied

Rated 5 out of 5 stars

I had no idea what I was looking for but the advisor made my trip to store very smooth and easy. Sarah was her name and she couldn’t have been more helpful :-) I’d happily return to the Coleraine st... See more

Company replied

Rated 5 out of 5 stars

The sales agent that dealt with me could not have been more helpful. He supplied me with a new broadband router and sim card to replace my old out-dated one and clarified and updated elements of m... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience today with the assistant store manager and that tall chap paul who very kindly cleared virus apps off of my phone free of charge. Last month i went into a repair shop and they cha... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Coleraine

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 41 Church Street, BT52 1AW, Coleraine, North, United Kingdom

  • 02870356514

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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4.8

All reviews

(66)

31,689 reviews in the last 12 months

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Rated 5 out of 5 stars

The chap in store was great got me and…

The chap in store was great got me and the wife sorted witj new deals couldn't recommend enough

April 27, 2026
Unprompted review
Three UK - 3Store Coleraine logo

Reply from Three UK - 3Store Coleraine

Thank you for sharing this lovely comment, Conor! We're thrilled to hear that our team provided such great support and made sure everything was handled so smoothly. -Afaq

Rated 5 out of 5 stars

Had my account checked by John

Had my account checked by John, who made sure I was on the best deal possible.

April 23, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Thanks for leaving a review, Anne. It’s great to know John was able to go through everything with you and make sure things were set up properly. -Shivam

Rated 5 out of 5 stars

Brilliant experience today with the…

Brilliant experience today with the assistant store manager and that tall chap paul who very kindly cleared virus apps off of my phone free of charge. Last month i went into a repair shop and they charged me £40 and it disnt fix the issue. I always trust the chaps in the coleraine store who have served me since 2007

April 10, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Mervyn, thank you so much for this brilliant review. Great to hear the assistant store manager and Paul were able to sort the issue for you so quickly and at no cost. We really appreciate your trust in the Coleraine team over the years. -Ayesha

Rated 5 out of 5 stars

Phone upgrade

Fantastic staff who very patient! Helped with transfer. I would highly recommend!

April 2, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Thanks for your review, William. We’re delighted to hear our staff were patient and able to assist with your transfer. It’s wonderful to know you’d recommend us, and we truly appreciate your feedback. -Shivam

Rated 5 out of 5 stars

Very helpful got me sorted in no time…

Very helpful got me sorted in no time by Roisin in Coleraine store

April 1, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

That’s wonderful to hear, Johnny! A big shoutout to Roisin at our Coleraine branch for providing such amazing support. Thank you for sharing your lovely feedback. ✨ -Veronica

Rated 5 out of 5 stars

From start to finish professional…

From start to finish professional service would definitely recommend 3

April 1, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Thank you, Clifford! We’re delighted to hear your experience was smooth and handled with real care from beginning to end. It means a lot that you’d pass on your recommendation, and we truly appreciate you sharing your thoughts with us. -Manavata

Rated 5 out of 5 stars

Paul was really friendly and super…

Paul was really friendly and super helpful. Great experience

March 28, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Hey Charlotte, that’s amazing! We’re delighted to hear that Paul sorted everything for you. Thank you for sharing this wonderful 5⭐ review! 😊 -Veronica

Rated 5 out of 5 stars

I had a great experience with Three…

I had a great experience with Three today, all thanks to John. He went above and beyond to help me out and made the whole process seamless. It’s rare to get such personalized and attentive service. If you get through to John, you’re in good hands!

March 28, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Rojelyn, we’re so pleased to hear John gave you such attentive and personalised service. Great to know your experience was smooth. -Shivam

Rated 5 out of 5 stars

The three shop was very helpful a went…

The three shop was very helpful a went out of there way to assist me. The staff members are extremely helpful and friendly

March 28, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Cassy, we’re so pleased to hear the staff made your visit such a positive one. Great to know you found them helpful and approachable. -Shivam

Rated 5 out of 5 stars

Always a good experience

Always a good experience. Helpful staff

March 28, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Thank you, Teresa! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Excellent service

March 28, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Hi there, thank you so much for sharing your feedback! It’s wonderful to hear that your experience was such a positive one. -Manavata

Rated 5 out of 5 stars

John was very helpful

John was very helpful , helped with my tablet and checked my plan for me.

March 27, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Thank you for sharing your experience, Greer. It’s great to hear that John provided such attentive support, making sure your device was sorted and your account was in good shape. We’re glad he made everything smooth and stress free for you. -Manavata

Rated 5 out of 5 stars

New phone

I needed to buy a new phone but wasn’t sure what I was looking for. The staff were very helpful and knowledgeable in helping me find a phone that suited my needs.

March 25, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Selecting a new phone is a big decision, so we’re glad our team could guide you in the right direction, Paige. It’s great to hear you found a device that fits seamlessly into your everyday routine. Enjoy every moment with your new tech 📱✨ -Arvind

Rated 5 out of 5 stars

William Sawyer

William Sawyer. The Coleraine store set up my new phone after I lost my old phone. 5 stars! They saved me so much hassle :) I think I was speaking to the chap called Paul.

March 6, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Amazing, William. We’re glad the Coleraine store team, with Paul’s help, could set up your new phone and save you the hassle after losing your old one. It’s great to hear they made the process easy for you. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Such a great experience

I had exceptional help from Roisin she is extremely professional, pleasant and explained everything very clearly.A credit to the company

March 6, 2026
Unprompted review
Three UK - 3Store Coleraine logo

Reply from Three UK - 3Store Coleraine

Hi Shirley. We’re delighted to hear Roisin provided you with outstanding support and made everything easy to understand. It’s wonderful to know her professionalism and warm approach stood out to you. 😇 -Prabhjeet

Rated 5 out of 5 stars

Paul (Coleraine)was very helpful and…

Paul (Coleraine)was very helpful and polite. Helped us a lot to do a good deal with my family. Deals well explained including payments

February 13, 2026
Unprompted review
Three UK - 3Store Coleraine logo

Reply from Three UK - 3Store Coleraine

Hello, Reginette. We’re delighted Paul in our Coleraine store was able to explain everything clearly and help you and your family get a great deal. Feedback like this really makes our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Popped into store this morning and…

Popped into store this morning and spoke with Paul who was very helpful and friendly. Very happy with the service and saved £8 a month just by walking into store. Thank you

February 13, 2026
Unprompted review
Three UK - 3Store Coleraine logo

Reply from Three UK - 3Store Coleraine

Hi Jessica, we really appreciate you leaving such positive feedback 🌟. It’s fantastic to hear you had a smooth experience in store with Paul and even managed to make a saving along the way 💙. -Shivam

Rated 5 out of 5 stars

Paul was brillant very helpful…

Paul was brillant very helpful purchased a tablet today .

February 9, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Hey Charlene! Thanks for sharing this. We’re glad to hear you received such great support from Paul. Enjoy your new tablet. -Afaq

Rated 5 out of 5 stars

John was very helpful .

John was very helpful .

February 6, 2026
Unprompted review
Three UK - 3Store Coleraine logo

Reply from Three UK - 3Store Coleraine

Hello Brian, thank you for your kind words. It’s wonderful to hear John gave you the help you needed. -Suhaas

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