Three UK - 3Store Coleraine Reviews 

66
TrustScore 5 out of 5

4.8

41 Church Street, BT52 1AW Coleraine, North, GB


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Rated 5 out of 5 stars

Came into store and that chap Paul was amazing taking vrius apps off my android. I kept getting advertiseements and now they are all gone. Even better he gave me a great update deal. Thank you Paul!

Company replied

Rated 5 out of 5 stars

I had no idea what I was looking for but the advisor made my trip to store very smooth and easy. Sarah was her name and she couldn’t have been more helpful :-) I’d happily return to the Coleraine st... See more

Company replied

Rated 5 out of 5 stars

The sales agent that dealt with me could not have been more helpful. He supplied me with a new broadband router and sim card to replace my old out-dated one and clarified and updated elements of m... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience today with the assistant store manager and that tall chap paul who very kindly cleared virus apps off of my phone free of charge. Last month i went into a repair shop and they cha... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Coleraine

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 41 Church Street, BT52 1AW, Coleraine, North, United Kingdom

  • 02870356514

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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4.8

All reviews

(66)

31,920 reviews in the last 12 months

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Rated 5 out of 5 stars

Paaul helped with my plan it's always…

Paaul helped with my plan it's always great with Paaul

January 26, 2026
Unprompted review
Three UK - 3Store Coleraine logo

Reply from Three UK - 3Store Coleraine

Hey Hilary, that’s fabulous! We’re delighted Paaul made your experience smooth and seamless. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Paul was very helpful

Paul was very helpful, not just with my bill, but setting up new equipment etc. Highly recommend using this shop.

January 24, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Stephanie, wow what fantastic feedback! 🌟 Paul was able to support you and that makes us so happy. Here’s to more great experiences together! 🥰 -Ayesha

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Paul was able to get roaming for Italy added on to the account

January 14, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Thanks so much for your feedback, Rosemary. We’re delighted Paul could make everything straightforward and enjoyable for you. -Shivam

Rated 5 out of 5 stars

Delighted with service with renewing my…

Delighted with service with renewing my phone contract with the three coleraine store. They removed virus apps from my phone and transferred my files

January 7, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

That’s wonderful to hear, Robin! 🎉 It is great to know our Coleraine retail colleagues provided such a positive experience while you were upgrading your agreement. We are glad our team could help secure your device and ensure your data was moved over smoothly. Thank you for taking the time to share your review! -Kishan

Rated 5 out of 5 stars

We enquired about the best plan for…

We enquired about the best plan for travelling to Australia. Paul was excellent giving us clear information and advice

January 6, 2026
Unprompted review
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Reply from Three UK - 3Store Coleraine

Hi Paul! 🎉 It is fantastic to hear that our advisor, Paul, provided such straightforward guidance for your upcoming trip to Australia. We’re glad he could help you find the ideal plan for your travels and make everything easy for you. Your kind words truly make our day! -Kishan

Rated 5 out of 5 stars

Great service

Paul was really helpful, came in looking for monthly wifi with no contract and was able to sort this out really easily

December 31, 2025
Unprompted review
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Reply from Three UK - 3Store Coleraine

Hey Amy! Thank you for your exceptional 5 ⭐ review. We’re absolutely delighted to hear that Paul delivered a seamless, expertly tailored experience. Feedback like yours truly makes our day 😊 -Ashifa

Rated 5 out of 5 stars

Roisin was a dream

Roisin was a dream. She didn’t mind answering my many questions. 10 out of. 10 for a great service.

December 10, 2025
Unprompted review
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Reply from Three UK - 3Store Coleraine

Thank you for a great review, Miss Vivienne. We're delighted that Roisin showed patience and let you ask the questions you needed :) -Scott

Rated 5 out of 5 stars

Roisin gave me a great experience in…

Roisin gave me a great experience in the store, very friendly and helpful

December 10, 2025
Unprompted review
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Reply from Three UK - 3Store Coleraine

That's amazing, Dave, we're so happy that you had that experience with Roisin :) -Scott

Rated 5 out of 5 stars

upgraded sim

upgraded sim. Happy eith Paul's service

December 5, 2025
Unprompted review
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Reply from Three UK - 3Store Coleraine

That's awesome, Christopher! We're happy that Paul arranged your SIM upgrade to your satisfaction :) -Scott

Rated 5 out of 5 stars

Great experience

December 5, 2025
Unprompted review
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Reply from Three UK - 3Store Coleraine

Thanks for this fantastic 5⭐ review, Noel. We really do love to hear this! Hope you have a great day 😊 -Jade

Rated 5 out of 5 stars

Great experience today renewing my sim…

Great experience today renewing my sim only deal!

December 4, 2025
Unprompted review
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Reply from Three UK - 3Store Coleraine

Thanks for this fantastic 5⭐ review. We really do love to hear this! Hope you have a great day 😊 -Jade

Rated 5 out of 5 stars

Ver6 helpful indeed

Ver6 helpful indeed! Happy customer

December 3, 2025
Unprompted review
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Reply from Three UK - 3Store Coleraine

Thanks for this fantastic 5⭐ review, Miss Dunlop. We really do love to hear this! Hope you have a great day 😊 -Jade

Rated 5 out of 5 stars

Fantastic service as always by Stephen…

Fantastic service as always by Stephen and Paul, everything sorted quickly and efficiently.

November 15, 2025
Unprompted review
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Reply from Three UK - 3Store Coleraine

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Paul got me sorted with everything I…

Paul got me sorted with everything I needed. Got a great iPhone deal which included a case & screen protector. Fantastic service once again from Three Coleraine

November 8, 2025
Unprompted review
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Reply from Three UK - 3Store Coleraine

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Happy with the service

Happy with the service

November 8, 2025
Unprompted review
Three UK - 3Store Coleraine logo

Reply from Three UK - 3Store Coleraine

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Been very good as usual

November 8, 2025
Unprompted review
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Reply from Three UK - 3Store Coleraine

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Happy

Always happy dealing with Coleraine Three store

November 7, 2025
Unprompted review
Three UK - 3Store Coleraine logo

Reply from Three UK - 3Store Coleraine

Thanks for your feedback, Chantal, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Friendly and helpful service

Friendly and helpful service, made everything simple and straight forward

November 1, 2025
Unprompted review
Three UK - 3Store Coleraine logo

Reply from Three UK - 3Store Coleraine

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

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