I was served by a handsome young gentleman called Zayd. He solved my problem I've been to many stores with really easily, explained everything in detail and made me feel valued as a customer at Three... See more
Company replied
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See what reviewers are saying
Needed to exchanged my old router. The team (Jo, Grace, Zayd, Shakir) helped me very quickly and efficiently, and advised me on a new plan. Very happy with my experience, and grateful to the team from... See more
Company replied
Asem was incredibly helpful and insightful. He was full of information and helped me upgrade my phone with a friendly and supportive attitude. Couldn’t rate the Three store in Covent Garden staff hig... See more
Company replied
OMG. Assam at Covent Garden was AMAZING. So kind, knowledgeable and efficient. Patient with questions, and had us up and running with our e-SIMs in no time at all. Gave us lots of options with pl... See more
Company replied
Company details
About Three UK - 3Store Covent Garden
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
24 Long Acre, WC2E 9LZ, Covent Garden, London, United Kingdom
- 02072401344
4.8
Excellent
68 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Staffs are very helpful and…
Staffs are very helpful and knowledgeable, especially Grace. She helped me to renew my contract.
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Covent Garden
We're thrilled Grace could help you, Brennda. Thank you very much for your great review :) -Scott
Great service
Max was really helpful and provided excellent service to me. He helped resolve the issue with my phone and mobile service connection issue
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Covent Garden
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Lovely team
Came to ask for some phone help, the team fixed my issue and were so kind
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Covent Garden
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very helpful and personable
The staff were really helpful and understanding having just had my partners phone stolen they were a big help.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Covent Garden
Thanks for this amazing 5⭐ review, David. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Amazing people!!
Amazing people!!! They have made a very stressful day better for me. Great asset for your company.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Covent Garden
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Grace was so helpful 🩷
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Covent Garden
Thanks for your feedback, Lily, and it's lovely to hear that you enjoyed great customer service from Grace. We appreciate you taking the time to share this with us. -Michael
Zayd was a really helpful advisor…
Zayd was a really helpful advisor instore. He helped me get the best deal I could have, even gave my wife a good discount while he was at it. To top it up he gave me some money back for me and my wife. A gem to the company. Thank you
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Covent Garden
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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