I am extremely satisfied with the service i received from a young lady called Ivona. She was fantastic, really took the time to help me choose the right device for my needs and suppported me from star... See more
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When upgrading my phone, I had no idea where to start and a staff member called Laura helped me every step of the way. She suggested different phones and plans based on what I wanted, amazing service!... See more
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Excellant customer service. In particular all the help received in setting up my new phome. Thank you to George
Company replied
We recently purchased a new phone and received outstanding service from Ivona. She was extremely helpful, knowledgeable and patient, she made the whole experience easy and enjoyable. She took the tim... See more
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Company details
About Three UK - 3Store Crewe
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
14 Market Centre, CW1 2NG, Crewe, Midlands, United Kingdom
- 01270216943
4.8
Excellent
63 reviews
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Excellent service Ivona.
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Crewe
Really appreciate this, Mike. Ivona always brings her best, and it’s great to know she looked after you so well. Hope your day brings you plenty of smiles. 😊 -Ayesha
Crewe are always so helpful
Crewe are always so helpful. Manager is a credit. Guys are fabulous
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Crewe
Thank you so much for your lovely feedback, Paul! 🌟 It’s fantastic to hear the Crewe store continues to deliver such excellent support, and we’re glad the manager and team stood out to you. 😊 -Veronica
Reply from Three UK - 3Store Crewe
Thank you for the lovely feedback, Ann! 🌟 We’re delighted to hear you had another wonderful moment with us. 🙌 -Veronica
Great customer service
Great customer service, ivona was very pleasant and helped me with my queries in store. Would recommend to all
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Crewe
Hi Kirsty, thanks so much for sharing your experience 🎯 We’re delighted to hear that Ivona supported you so well during your visit. Wishing you a wonderful day ahead 🌟 -Arvind
Excellent service
Excellent service, Ivona was extremely helpful and friendly, made me feel very welcome right from the start. She advised me on the best deals and helped me out massively!
January 29, 2026
Unprompted review
Reply from Three UK - 3Store Crewe
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Customer service was excellent 👌👌👌…
Customer service was excellent 👌👌👌 Laura was fantastic.
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Crewe
Adetunji, you've made us smile! Laura's thoughtful approach made the experience stand out in the best way. Have an amazing day! -Afaq
Lovely Experience at Three
Lovely experience at Three this afternoon, James was amazing and very helpful giving me advice on my new phone! Will definitely come back and see him again with anymore issues. Thank you James! 😃
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Crewe
Thank you so much for sharing your amazing feedback, Melissa! It’s great to hear that James was able to support you with your latest device 📱. We look forward to seeing you again whenever you need us 😊 -Veronica
Reply from Three UK - 3Store Crewe
Hello Minura! We’re thrilled to hear you had a great experience with us. Thank you for the review! -Afaq
Staff are so helpful and friendly
Staff are so helpful and friendly. They go above and betond for their customers. Thank you!
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Crewe
Hi Laura, it’s great to hear the team went the extra mile for you. We really appreciate you taking the time to share these kind words. -Kishan
Thankyou!
Thanksyou to the staff who helped me to get a new phone after my old phone stopped charging , I'm up and running again. Nothing was too much trouble
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Crewe
Thanks a ton for your review, Anthony! 🎉 Our team really nailed it, and we look forward to serving you again! ☺️ -Kashish
George & Laura were great today helping…
George & Laura were great today helping me choose the best tarot for me and my mum. I was advised and given the best deal for me. They also had another lovely girl in store and we had a great convo her name was Amy, a very friendly bunch,
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Crewe
Wow, Sophie! Thank you so much for your 5 ⭐ review! We’re so glad George, Laura, and Amy made your visit special, and we look forward to welcoming you back soon. -Suhaas
Friendly staff
Friendly staff. Informative and up to date knowledge on all the products on sale.
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Crewe
Thanks for this fantastic 5⭐ review, Gmanizere. We really do love to hear this! Hope you have a great day 😊 -Jade
Top notch service
Top notch service, Great advice. Laura (manager) is credit to the company
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Crewe
Thanks for this amazing 5⭐ review, Chris. We really appreciate you taking the time to send this over to us! Great work Laura 🎉 -Jade
Great service
Great service, very knowledgeable staff and Laura was so helpful. Thank you so much.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Crewe
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Really helpful and friendly!
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Crewe
Hi Hannah, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Great advice and useful information given.
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Crewe
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Everyone very helpful and patient.
Everyone very helpful and patient and happy to offer
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Crewe
Thanks for this amazing 5⭐ review, Paul. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
James and George where brilliant
James and George where brilliant, was struggling with signal but they sorted it swiftly
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Crewe
Hey Bobby, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
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