Three UK - 3Store Croydon (North End Rd) Reviews 

443
TrustScore 5 out of 5

4.9

49 North End Road, CR0 1TG Croydon, South, GB


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Rated 5 out of 5 stars

I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more

Company replied

Rated 5 out of 5 stars

Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.

Company replied

Rated 5 out of 5 stars

I had a situation where I lost my phone but unable to claim my insurance for my phone. My insurance needed a proof of usage for my sim but couldn't rovide it because my sim wasn't registered (pay as... See more

Company replied

Rated 5 out of 5 stars

jenny, was very proffessional and clear, she helped me with my issues and also let me know what other offers was available to me 10/10

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Croydon (North End Rd)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 49 North End Road, CR0 1TG, Croydon, South, United Kingdom

  • 02086885281

4.9

Excellent

TrustScore 5 out of 5

443 reviews

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4.9

All reviews

(443)

32,325 reviews in the last 12 months

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Rated 5 out of 5 stars

Keisha is very patient and helpful

Keisha is very patient and helpful. She helped me transfer my data today smoothly and made sure i didn't lose any of my data. Thank you! Shes great.

August 24, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Blandine, thank you for sharing your kind words. The support provided by Keisha during your data transfer helped make the process feel reassuring and well managed, ensuring you felt confident throughout. — Three Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service. Friendly staff. Thank you very much

August 22, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, thank you for sharing your feedback with us. We’re delighted to know the care and approach shown during your experience made a difference. — Three Social Media Team

Rated 5 out of 5 stars

Nazif was great today.

August 22, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Guljan, thank you for sharing your kind words. We’re delighted to know Nazif made a positive difference during your experience. — Three Social Media Team

Rated 5 out of 5 stars

Jenny was amazing

Jenny was amazing! Really friendly and helpful. We ended up buying an iPhone 17 and had a lovely time.

August 22, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hello Valentina, it’s wonderful to hear that Jenny made the entire process smooth. We hope you're enjoying your new iPhone 17! - Three Social Media Team

Rated 5 out of 5 stars

Jenny is truly an excellent person and…

Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.

August 22, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you so much for sharing this, Cosita! Jenny is top‑notch in her work, and we are so happy to know she made a difference for you. See you soon again! — Three Social Media Team

Rated 4 out of 5 stars

Today l was serve by Jenny

Today l was serve by Jenny, and she was exceptional, very friendly and helpful.

August 20, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Oh wow, Lawrence! Thank you for sharing your thoughts about Jenny. We’re so glad she could guide you along the way, and here’s to many more smiling moments together! 💗

Rated 5 out of 5 stars

Jenny did a best service to us.

August 20, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you so much for your lovely feedback, Mensah! 😊 It’s wonderful to hear that Jenny made such a fantastic impression.-Three Social Media Team

Rated 5 out of 5 stars

Saqib was helpful.

August 19, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Doris! We’re happy to hear you had a great experience with Saqib. Thank you for sharing your lovely feedback 😊-Three Social Media Team

Rated 5 out of 5 stars

Saqib is very helpful and very much…

Saqib is very helpful and very much appreciated.

August 19, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thanks for letting us know, Nilda. We’re pleased Saqib delivered the level of service you needed and ensured a smooth experience.
— Three Social Media Team

Rated 5 out of 5 stars

Saqib gave me great service

Saqib gave me great service. Saving me money.

August 18, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Eleazar, we appreciate you taking the time to share your experience. It’s great to hear Saqib provided excellent support and helped reduce your costs.
– Three Social Media Team

Rated 5 out of 5 stars

Good communication

Good communication

August 17, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, that’s amazing to hear! Thanks for taking a moment to share your feedback with us 😊-Three Social Media Team

Rated 5 out of 5 stars

Amazing service from Farhan

August 16, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Janet, what lovely feedback! Farhan’s approach clearly made a strong impact. Thank you for this fantastic 5⭐ review!
— Three Social Media Team

Rated 5 out of 5 stars

I went to the Three store to get help…

I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily routine. Finding the right mobile data package for my job is usually a real challenge, but Jenny was quick and knowledgeable. Thank you so much, Jenny , you were great!

August 16, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Julian, thanks for sharing your feedback. It’s lovely to know Jenny took the time to understand your mobile needs, provided clear guidance on finding a suitable option and made your switch feel easy from start to finish. — Three Social Media Team

Rated 5 out of 5 stars

Great service from Farhan

Great service from Farhan, gave me a good deal

August 16, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, what brilliant feedback! Farhan clearly made a strong impact by finding the right deal for you. Thank you for this amazing 5⭐ review!
— Three Social Media Team

Rated 5 out of 5 stars

Nazif was great today very helpful

August 15, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Deena, it's great to hear that Nazif made the process quick and easy for you. Thanks for the awesome 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Nazif had great service today with me

Nazif had great service today with me

August 15, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Deonizio, thanks for the lovely 5⭐ love. We’re glad to hear that Nazif delivered top tier assistance and created a seamless experience for you.
– Three Social Media Team

Rated 5 out of 5 stars

jenny

jenny, was very proffessional and clear, she helped me with my issues and also let me know what other offers was available to me 10/10

August 13, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Kane,
Thanks for the great rating. We’re pleased Jenny was able to explain everything clearly, help with your issue, and walk you through the offers available. Your feedback is hugely appreciated.
– Three Social Media Team

Rated 5 out of 5 stars

Keisha was soo helpful

Keisha was soo helpful , she assisted me soo well , she needs a rise honestly ❤️❤️❤️

August 12, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Fantastic feedback, Nancy! We’re so glad Keisha made everything easy for you. Thanks for the brilliant 5⭐ review!-Three Social Media Team

Rated 5 out of 5 stars

Punit was patient and served me well

Punit was patient and served me well

August 11, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Mwinyi, thank you for your feedback! We’re so glad Punit provided such polite and professional support. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Sangita gave amazing deals with very…

Sangita gave amazing deals with very good customer service. Very happy with service

August 11, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi, Chinazor. We're thrilled to hear that Sangita looked after you so well. Thank you for sharing your feedback with us! 🥰 - Three Social Media Team

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