Three UK - 3Store Croydon (North End Rd) Reviews 

392
TrustScore 5 out of 5

4.9

49 North End Road, CR0 1TG Croydon, South, GB


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Rated 5 out of 5 stars

Kinga-customer advisor,she is so faster and clearly explained everything that about my home broadband service and gave me offer for sim card and finished the process very faster Thank you !

Company replied

Rated 5 out of 5 stars

Jenny was an exceptional advisor, she listened and advise based on my particular needs. She gave the best options available and I left the store feeling valuable and 😊

Company replied

Rated 5 out of 5 stars

Rodica was amazing, she was incredibly friendly and approachable, she helped me through the sets of getting a new sim and explained everything step by step. She was very knowledgeable and helpful, ove... See more

Company replied

Rated 5 out of 5 stars

Keisha was really helpful and patient. I had a technical difficulty which she helped me with. Excellent customer service.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Croydon (North End Rd)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 49 North End Road, CR0 1TG, Croydon, South, United Kingdom

  • 02086885281

4.9

Excellent

TrustScore 5 out of 5

392 reviews

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4.9

All reviews

(392)

29,154 reviews in the last 12 months

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Rated 5 out of 5 stars

Ade was very very good today

Ade was very very good today, he sorted me out with an new phone and his service was amazing

July 13, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Renas, thank you for the amazing 5⭐ rating. We’re glad Ade provided excellent assistance and helped you walk out confidently with your new device. Enjoy your new phone.
– Three Social Media Team

Rated 5 out of 5 stars

Punit help me to sort the phone contract

Punit help me to sort the phone contract

July 13, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Kamal, we’re so happy to hear you had such a great experience! Punit will be thrilled to know you found him amazing and really helpful. Thanks for the lovely feedback. 🥰
— Three Social Media Team

Rated 5 out of 5 stars

Keisha was really helpful and patient

Keisha was really helpful and patient. I had a technical difficulty which she helped me with. Excellent customer service.

July 13, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, we’re really pleased to hear Keisha was able to guide you through the issue with patience and care. – Three Social Media Team

Rated 5 out of 5 stars

Jennie was amazing and served us with…

Jennie was amazing and served us with care and knowledge.

July 11, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, we’re delighted to hear that Jennie made such a strong impression with her insight and thoughtful approach.-Three Social Media Team

Rated 5 out of 5 stars

Jenny was an exceptional advisor

Jenny was an exceptional advisor, she listened and advise based on my particular needs. She gave the best options available and I left the store feeling valuable and 😊

July 10, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Shontel. It is fantastic to read your feedback about Jenny and how her attentive approach left you feeling so valued during your store visit. Thank you for sharing such a positive experience with us.— Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service from Kinga

July 10, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you for your wonderful feedback, George! We’re so glad Kinga provided such outstanding support 🌟-Three Social Media Team

Rated 5 out of 5 stars

Zee she was very helpful and polite and…

Zee she was very helpful and polite and save me some money thank you

July 9, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

This made our day ✨ Lloyd. We’re pleased Zee’s attentive support helped you save on your package and made such a positive difference 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Good service from Farhan gave me a good…

Good service from Farhan gave me a good deal

July 9, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, we're grateful for your top rating. It's great to know Farhan made everything straightforward for you.-Three Social Media Team

Rated 5 out of 5 stars

I had a lovely experience with…

I had a lovely experience with different options and I was offered the best deal by Jenny . she was really helpful

July 9, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Adewole, we’re thrilled Jenny helped you explore the choices and get a deal that suited you perfectly. Your kind words mean a lot. - Three Social Media Team

Rated 5 out of 5 stars

Kinga-customer advisor,she is so faster…

Kinga-customer advisor,she is so faster and clearly explained everything that about my home broadband service and gave me offer for sim card and finished the process very faster
Thank you !

July 7, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Vijayaragavan,

Thank you so much for the lovely 5 star review. Kinga will be so happy to know she made your visit just perfect. See you next time!

You made our day sparkle a little brighter ✨ — Three Social Media Team

Rated 5 out of 5 stars

Kinga was the lovely lady who attended…

Kinga was the lovely lady who attended to me. She was brilliant and addressed all of my concerns. She was polite and offered great service. I left with much more than I needed.

July 7, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, thank you for your review. It’s wonderful to hear how well Kinga supported you during your visit. Her ability to listen and guide customers with care is something we value deeply. We’re delighted that you left feeling fully equipped and confident.
– Three Social Media Team

Rated 5 out of 5 stars

Jenny gave a very good customer…

Jenny gave a very good customer service, thank you!

July 6, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thanks a ton for your review! 🎉 Jenny really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Kinga was polite friendly &…

Kinga was polite friendly & professional explained and checked everything regarding my contracts

July 6, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there 🎯 We’re delighted Kinga’s clear guidance and attentive support ensured everything regarding your contracts was covered with care 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Great service from Farhan very efficient

July 6, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Arun! Really appreciate your feedback. Great to know Farhan provided such quick and professional support. Hope your day is a good one! 💙
— Three Social Media Team

Rated 5 out of 5 stars

Really friendly and helpful staff.

July 6, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Amazing 5⭐ feedback, Faye! Great to know the team made everything easy and welcoming for you. We really appreciate your kind words. 🙌💙
— Three Social Media Team

Rated 5 out of 5 stars

Nana was very helpful with the setting…

Nana was very helpful with the setting up the contract and all the info needed to proceed

July 5, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, thank you for the fantastic ⭐⭐⭐⭐⭐ review. We’re delighted Nana provided clear guidance and made everything straightforward for you.-Three Social Media Team

Rated 5 out of 5 stars

Good service and guidance from Farhan

July 5, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

That’s impressive, Shreyas 🎯 We’re pleased Farhan’s expert support and clear guidance made such a positive impression 😊

- Three Social Media Team

Rated 5 out of 5 stars

Amazing customer support.

Rodica was amazing, she was incredibly friendly and approachable, she helped me through the sets of getting a new sim and explained everything step by step. She was very knowledgeable and helpful, overall a great experience.

July 4, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Aaliyah, thanks for your lovely feedback. We’re delighted Rodica supported you so well and made everything easy.-Three Social Media Team

Rated 5 out of 5 stars

Keisha was very helpful

Keisha was very helpful, she was the best, great service is very important to me!

July 4, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

That’s brilliant, Vasile 🌟 We’re glad Keisha’s top‑tier support stood out and delivered the high standard you value 😊

- Three Social Media Team

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