Very helpful and managed to get this sorted when every other network could not find the home address. This lovely lady found it and was able to sort for me and advise me of the 14 days calling off per... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very helpful and managed to get this sorted when every other network could not find the home address. This lovely lady found it and was able to sort for me and advise me of the 14 days calling off per... See more
Company replied
Jenny was great, very friendly and knowledgeable. She did a great job of helping me understand my options and helped get a brilliant deal for my phone and broadband. Colin was also helpful and pleasa... See more
Company replied
We had a very nice and smooth experience in 3 store. Farhan helped us with his knowledge to buy SIM cards. We were handled with ease and get expertise advice from farhan
Company replied
Today l was serve by Jenny, and she was exceptional, very friendly and helpful.
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

49 North End Road, CR0 1TG, Croydon, South, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Kinga is very kind and help me with my contract. I recommend her service.

Reply from Three UK - 3Store Croydon (North End Rd)
Kinga help me to set up new account. So knowledgeable.

Reply from Three UK - 3Store Croydon (North End Rd)
Farhaan had amazing customer service skills and was a blessed soul. Anyone need a new phone he's your man!!!

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Jenny had done a smoothy cút

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Saqib was such an amazing help was very informative and got what I needed very quickly amazing staff and friendly!

Reply from Three UK - 3Store Croydon (North End Rd)
Saqib helped me professionally and gave me great service.

Reply from Three UK - 3Store Croydon (North End Rd)
Great service from Farhan, he was vert helpful

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Punit was very helpful and I'm satisfied with his service. He was pleasant

Reply from Three UK - 3Store Croydon (North End Rd)
It’s the best service I’ve had with three. Jenny was very kind and so helpful

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Keisha is very patient and helpful. She helped me transfer my data today smoothly and made sure i didn't lose any of my data. Thank you! Shes great.

Reply from Three UK - 3Store Croydon (North End Rd)
Good customer service. Friendly staff. Thank you very much

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Jenny was amazing! Really friendly and helpful. We ended up buying an iPhone 17 and had a lovely time.

Reply from Three UK - 3Store Croydon (North End Rd)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.