I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more
Company replied
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I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more
Company replied
Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.
Company replied
I had a situation where I lost my phone but unable to claim my insurance for my phone. My insurance needed a proof of usage for my sim but couldn't rovide it because my sim wasn't registered (pay as... See more
Company replied
jenny, was very proffessional and clear, she helped me with my issues and also let me know what other offers was available to me 10/10
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

49 North End Road, CR0 1TG, Croydon, South, United Kingdom
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The clerk Rodica is amazing and wonderful

Reply from Three UK - 3Store Croydon (North End Rd)
Jenny was good and offered me everything I wanted and gave great prices and discounts

Reply from Three UK - 3Store Croydon (North End Rd)
Radica was very helpful and explained very clear.

Reply from Three UK - 3Store Croydon (North End Rd)
Jenny was super nice and absolutely professional - just saved my day with her excellent help!! 🫶

Reply from Three UK - 3Store Croydon (North End Rd)
Kinga was great with her service today

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Saqib sir is a friendly and a very good man

Reply from Three UK - 3Store Croydon (North End Rd)
Mr saqib he is a very generous and humble man .

Reply from Three UK - 3Store Croydon (North End Rd)
The customers assistant was very helpful and explained everything well.

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Caprice was very informative and gave me the best advice customer service was on point
Thank you

Reply from Three UK - 3Store Croydon (North End Rd)
Punit good customer and friendly since I entered the store. Able to give options and advice

Reply from Three UK - 3Store Croydon (North End Rd)
Hamza was great. Very helpful. I'm very happy with the service

Reply from Three UK - 3Store Croydon (North End Rd)
Best experience ever Thankyou jenny for your exceptional service hats off to you ❤️❤️

Reply from Three UK - 3Store Croydon (North End Rd)
Awesome service by Farhan. Very knowledgeble and gave the right advice.

Reply from Three UK - 3Store Croydon (North End Rd)
Keisha was very professional and helpful, she is amazing.
Help me alot

Reply from Three UK - 3Store Croydon (North End Rd)
Keisha was very informative her knowledge and friendly customer service encouraged me to purchase an extra business sim.
Thank you for your service.

Reply from Three UK - 3Store Croydon (North End Rd)
Very helpful informative helped us change over some Sims from a different company and gave us a very good insight into what will help especially that we’re travelling to France for a small break and needed to have Internet access so thank you kinga

Reply from Three UK - 3Store Croydon (North End Rd)
Keisha was of great service today! I was having some phone issues and she helped me with some information and technical issue.

Reply from Three UK - 3Store Croydon (North End Rd)
Keisha helped me with a sim issue I had today, she was very patient and helpful.

Reply from Three UK - 3Store Croydon (North End Rd)
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