Three UK - 3Store Croydon (North End Rd) Reviews 

443
TrustScore 5 out of 5

4.9

49 North End Road, CR0 1TG Croydon, South, GB


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Rated 5 out of 5 stars

I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more

Company replied

Rated 5 out of 5 stars

Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.

Company replied

Rated 5 out of 5 stars

I had a situation where I lost my phone but unable to claim my insurance for my phone. My insurance needed a proof of usage for my sim but couldn't rovide it because my sim wasn't registered (pay as... See more

Company replied

Rated 5 out of 5 stars

jenny, was very proffessional and clear, she helped me with my issues and also let me know what other offers was available to me 10/10

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Croydon (North End Rd)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 49 North End Road, CR0 1TG, Croydon, South, United Kingdom

  • 02086885281

4.9

Excellent

TrustScore 5 out of 5

443 reviews

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4.9

All reviews

(443)

32,223 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sangita explained clearly all the…

Sangita explained clearly all the options which helped to make an economic decision for me.
One happy customer.

July 21, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Wow, Joyce! Your review is next level awesome! 🎉 Huge shout out to Sangita for making it unforgettable. 😉 — Three Social Media Team

Rated 5 out of 5 stars

Punit was amazing

Punit was amazing, sorted us out and was very helpful and patient!!!

July 20, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Rosa, Thank you for sharing your experience. We are glad to hear that Punit looked after you so well and took the time to get everything sorted out smoothly. Knowing you received such supportive care means a lot to us.— Three Social Media Team

Rated 5 out of 5 stars

Nazif has been excellent today.

July 19, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there. We are glad to hear that Nazif provided such top-tier support today. Having a smooth and positive interaction is exactly what we want for our customers, and we are happy they made your day a bit easier. Thank you for taking a moment to highlight this great experience.— Three Social Media Team

Rated 5 out of 5 stars

Jenny had done very well service today

Jenny had done very well service today, thank you!

July 18, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Ernest, we’re delighted you had such a smooth experience with Jenny. Thank you for the amazing 5⭐ review!
Three Social Media Team

Rated 5 out of 5 stars

Jenny was super helpful and lovely

July 18, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thanks a ton, shyann! 🎉 We’re so glad everything went perfectly with Jenny. See you soon! 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Excellent service from Jenny …

Excellent service from Jenny in Croydon branch

July 18, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

That's wonderful to hear, Ruth! ✨ A big shout‑out to Jenny at our Croydon store for providing such outstanding support. Thank you for sharing your lovely feedback 😊
Three Social Media Team

Rated 5 out of 5 stars

Excellent service and very cooperative…

Excellent service and very cooperative staff ,

July 16, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Namra, thank you for the glowing 5⭐ rating. We’re delighted to hear that our team provided top tier assistance with an attentive approach.
– Three Social Media Team

Rated 5 out of 5 stars

Saqib gave us good service

July 15, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Shumaila, we’re pleased to know Saqib provided the level of service you were hoping for. Thank you for taking the time to leave a review.
– Three Social Media Team

Rated 5 out of 5 stars

Punit gave Great customer service

Punit gave Great customer service, very attentive and sort the best phone contract

July 14, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Shinayah, we’re glad Punit provided excellent support, ensured everything was resolved, and helped you find a great deal. Thanks for sharing this fantastic 5⭐ review!-Three Social Media Team

Rated 5 out of 5 stars

Punit was helpful

Punit was helpful

July 14, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you so much, Naiga! 🎉 We’re delighted Punit could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Jenny at the 3store in croydon was so…

Jenny at the 3store in croydon was so helpful with ensuring i was picking a bundle deal that was in my budget and was exactly what i was looking for.

July 14, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Rhianna 😊 Wonderful to hear Jenny guided you to the right bundle. It’s great when things feel simple and stress-free. She’ll love your kind words.
— Three Social Media Team

Rated 5 out of 5 stars

Saqib did very well.

July 14, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Love this, Khadija 💫 We’re pleased Saqib earned such lovely recognition 🌟

- Three Social Media Team

Rated 5 out of 5 stars

It was very good as saqib was polite…

It was very good as saqib was polite and gave us a fabulous deal on our broadband .

July 14, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Ankita, we’re really glad to hear Saqib looked after you so well and was able to get you a fantastic deal on your broadband. Thank you for sharing this with us 💙
-Three Social Media Team.

Rated 5 out of 5 stars

Punit help me to sort the phone contract

Punit help me to sort the phone contract

July 13, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Kamal, we’re so happy to hear you had such a great experience! Punit will be thrilled to know you found him amazing and really helpful. Thanks for the lovely feedback. 🥰
— Three Social Media Team

Rated 5 out of 5 stars

Keisha was really helpful and patient

Keisha was really helpful and patient. I had a technical difficulty which she helped me with. Excellent customer service.

July 13, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, we’re really pleased to hear Keisha was able to guide you through the issue with patience and care. – Three Social Media Team

Rated 5 out of 5 stars

Jennie was amazing and served us with…

Jennie was amazing and served us with care and knowledge.

July 11, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, we’re delighted to hear that Jennie made such a strong impression with her insight and thoughtful approach.-Three Social Media Team

Rated 5 out of 5 stars

Jenny was an exceptional advisor

Jenny was an exceptional advisor, she listened and advise based on my particular needs. She gave the best options available and I left the store feeling valuable and 😊

July 10, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Shontel. It is fantastic to read your feedback about Jenny and how her attentive approach left you feeling so valued during your store visit. Thank you for sharing such a positive experience with us.— Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service from Kinga

July 10, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you for your wonderful feedback, George! We’re so glad Kinga provided such outstanding support 🌟-Three Social Media Team

Rated 5 out of 5 stars

Zee she was very helpful and polite and…

Zee she was very helpful and polite and save me some money thank you

July 9, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

This made our day ✨ Lloyd. We’re pleased Zee’s attentive support helped you save on your package and made such a positive difference 🌟

- Three Social Media Team

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