I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more
Company replied
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I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more
Company replied
Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.
Company replied
I had a situation where I lost my phone but unable to claim my insurance for my phone. My insurance needed a proof of usage for my sim but couldn't rovide it because my sim wasn't registered (pay as... See more
Company replied
jenny, was very proffessional and clear, she helped me with my issues and also let me know what other offers was available to me 10/10
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

49 North End Road, CR0 1TG, Croydon, South, United Kingdom
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Sangita explained clearly all the options which helped to make an economic decision for me.
One happy customer.

Reply from Three UK - 3Store Croydon (North End Rd)
Punit was amazing, sorted us out and was very helpful and patient!!!

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Jenny had done very well service today, thank you!

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Excellent service from Jenny in Croydon branch

Reply from Three UK - 3Store Croydon (North End Rd)
Excellent service and very cooperative staff ,

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Punit gave Great customer service, very attentive and sort the best phone contract

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Jenny at the 3store in croydon was so helpful with ensuring i was picking a bundle deal that was in my budget and was exactly what i was looking for.

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
It was very good as saqib was polite and gave us a fabulous deal on our broadband .

Reply from Three UK - 3Store Croydon (North End Rd)
Punit help me to sort the phone contract

Reply from Three UK - 3Store Croydon (North End Rd)
Keisha was really helpful and patient. I had a technical difficulty which she helped me with. Excellent customer service.

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Jennie was amazing and served us with care and knowledge.

Reply from Three UK - 3Store Croydon (North End Rd)
Jenny was an exceptional advisor, she listened and advise based on my particular needs. She gave the best options available and I left the store feeling valuable and 😊

Reply from Three UK - 3Store Croydon (North End Rd)

Reply from Three UK - 3Store Croydon (North End Rd)
Zee she was very helpful and polite and save me some money thank you

Reply from Three UK - 3Store Croydon (North End Rd)
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