I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more
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Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.
Company replied
I had a situation where I lost my phone but unable to claim my insurance for my phone. My insurance needed a proof of usage for my sim but couldn't rovide it because my sim wasn't registered (pay as... See more
Company replied
Kinga-customer advisor,she is so faster and clearly explained everything that about my home broadband service and gave me offer for sim card and finished the process very faster Thank you !
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Company details
About Three UK - 3Store Croydon (North End Rd)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
49 North End Road, CR0 1TG, Croydon, South, United Kingdom
- 02086885281
4.9
Excellent
443 reviews
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This company invites their customers to review, whether positive or negative
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Nazif was good help today
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hello Debbie! We're thrilled to hear you had a great experience with Nazif. Thank you for the review! -Afaq
It was a great experience I liked it…
It was a great experience from Rodica, I liked it very much she was very calm , talked through the process step by step and was very successful
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Daniel, thanks for taking the time to leave a review. It’s great to hear you had such a positive experience and felt guided through everything clearly. We’re really pleased Rodica’s calm and thorough approach made the process smooth and successful for you. -Shivam
I have a very good customer service…
I have a very good customer service from Jenny, thank you.
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Wow, thank you, Jayinthan, for the incredible feedback! We’re over the moon that Jenny could make everything feel effortless for you. 🌟 -Veronica
Kinga
Kinga
She is very professional and patience. I am really really satisfied with her service. She is very lovely and takes her time to explain things to you very well. I will recommend her thousand times to people.
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Nana! Big shoutout to Kinga for turning customer service into a full on joyful experience! 🎉 This is exactly what we want our customers to feel, valued and happy! 😃 -Kashish
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Michael! 🌷We’re thrilled to know Rodica made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
sangita helps me a lot to do things
sangita helps me a lot to do things . she is so helpful and kind hearted ! she ve good communication skills also .
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Glad to hear this 💫 Rahul, it’s wonderful to know Sangita offered such kind support and smooth guidance. We are dedicated to ensuring your next experience with us is a spot-on 5 ⭐ standout ❤️ -Arvind
We are very happy with the service from…
We are very happy with the service from sangita we came there to contract a sim so she gave us the best deal so we are very happy
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Thank you, Aavash! We’re thrilled Sangita’s attentive support and clear guidance helped you choose the right plan. Your satisfaction with the service means so much to us. -Suhaas
sangita gave me a best deal as i needed…
sangita gave me a best deal as i needed very happy with service. she explained everything about contracts and very calm.
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Pramit! What a sweet 5 star rating! Sangita is truly exceptional. Thank you for sharing this! 😊 -Kashish
Thanks Farhan!
We went to Three today to get broadband for our new house. Farhan helped us today, explained everything and found us a good broadband deal - he also got mine and my son’s contract price down! Thank you Farhan!
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Jade, thanks for sharing this with us. We’re really pleased to hear that Farhan took the time to explain everything and find you a great broadband deal. -Shivam
Jenny and cabrice they wer lovely…
Jenny and cabrice they wer lovely people 5***
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
That's fantastic, Lizzy. We're glad to hear that Jenny and Cabrice provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
Punit -Amazing customer service
Punit -Amazing customer service, friendly. I got the phone I wanted. Left very happy with my new phone!
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Yay, Angie 🎉 Your kind words and 5⭐ truly mean a lot to us. We’re pleased to hear Punit provided such supportive service while getting everything set up on your new phone. Enjoy every moment with your new device 😊. -Neha
Rodica and caprice are great as usual
Rodica and caprice are great as usual, im a regular and its the best
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Norbet, thank you for the lovely feedback! We’re so pleased to hear Rodica and Caprice continue to deliver great service. It’s always a pleasure welcoming you back 😊 -Samad
Very helpful staff
Very helpful staff, name "Sangta", Croydon store, assisted in replacing my broken sim card. Very professional and pleasant member of staff.
Thank you!
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
That's brilliant, Pb! We're super happy to hear that Sangta gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish
Sangita activated my esim and taught me…
Sangita activated my esim and taught me how to do it myself in the future very happy with service
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Glad to hear this 💫 Ibrahima, Sangita supported you with a smooth eSIM setup and shared the steps so you’re confident next time 😊 Wishing you plenty of easy moments ahead ✨ -Arvind
Reply from Three UK - 3Store Croydon (North End Rd)
Boom 💥 Terry, it is fantastic to know Nana was absolutely stellar. Wishing you plenty of smiles ahead ❤️ -Arvind
Nazif was very useful and was great…
Nazif was very useful and was great help.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
That’s brilliant ✨ Kayode, it’s great to know Nazif provided such dedicated and stellar care. Sending you our warmest wishes 🌈 -Arvind
Keisha did me a really genuine and…
Keisha did me a really genuine and lovely favour. The store was closing and she spent extra time helping me set up a new contract last minute. I appreciate her time and patience. She was amazing! Really grateful!
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Senait! It is lovely that Keisha offered such helpful support. Though it was nearly the end of the day, she stayed to get your latest plan sorted. We truly value your shoutout regarding her care and dedication. She is a total star! We are so grateful for your kind words! -Kishan
The person that attended me was Kinga
The person that attended me was Kinga. She was very polite , helpful, friendly too. I feel like there’s finally something getting done about the issues that I have been having. Not to mention , Ade as well. He reassured me and made sure that Kinga had all the support she needed
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Alexandra! We are so pleased Kinga was so professional and welcoming. It is great that your concerns are being resolved. We also value Ade’s efforts in providing peace of mind and backing the team throughout. -Kishan
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Sediq! What a sweet 5 star rating! Kinga is truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Kashish
Kinga thank you for served me and…
Kinga thank you for served me and excellent service
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Love this, Victoria! Kinga always brings great energy, and it’s awesome to know you felt well looked after. 🤗 -Ayesha
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