I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more
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Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.
Company replied
I had a situation where I lost my phone but unable to claim my insurance for my phone. My insurance needed a proof of usage for my sim but couldn't rovide it because my sim wasn't registered (pay as... See more
Company replied
jenny, was very proffessional and clear, she helped me with my issues and also let me know what other offers was available to me 10/10
Company replied
Company details
About Three UK - 3Store Croydon (North End Rd)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
49 North End Road, CR0 1TG, Croydon, South, United Kingdom
- 02086885281
4.9
Excellent
443 reviews
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Keisha was very lovely and helpful in…
Keisha was very lovely and helpful in Croydon store and i would recommend
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Thanks for sharing this, Minh. It’s great to hear Keisha made your visit to our Croydon store such a positive one. -Shivam
Keishas service
Keisha was really helpful today. The interaction was good and she ensured I left satisfied with her service.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Jessica, thank you for sharing your experience! It’s fantastic to hear that you had such a positive interaction with our team today and that everything was resolved perfectly for you. -Shivam
Farhan was really helpful to help me…
Farhan was really helpful to help me out, as got the internet issue and for which I came to store, and I met him he assisted me towards the solution and I got the result.
Thank you very much for this, much appreciated your customer service.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Thank you for sharing your experience, Dhruv! 🌟 Great to know Farhan supported you and got everything sorted. -Veronica
sangita was very easy to talk to very…
sangita was very easy to talk to very happy
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Vlad! It’s great to hear Sangita gave you such outstanding support. Thanks so much for taking the time to leave this fantastic review. -Neha
Saqib gave us good service
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Thank you for your wonderful feedback, Riaz! We’re so glad Saqib provided such excellent support. 🌟 -Veronica
Farhan was very helpful
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Dems, it’s great to hear that Farhan provided such helpful service! We’re thrilled you had a 5 ⭐ experience with us and appreciate you taking the time to share your support. -Kishan
Saqib is brilliant
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hello Icylin! We're thrilled to hear that you had a great experience with Saqib. Thank you for the review! -Afaq
Reply from Three UK - 3Store Croydon (North End Rd)
Nothing delights us more than knowing you’re happy, Aleka! Thank you for celebrating Kinga’s efficiency. May your day be as amazing as you are! -Ashifa
We been to this store
We been to this store. We had a customer service Saqib. He is very good person with nice attitude and great customer service.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Thank you so much for the feedback! We’re thrilled to hear that Saqib looked after you so well. It’s great to know his positive approach and excellent service made your visit a success. -Suhaas
Kinga help me to choose right option…
Kinga help me to choose right option for me and set up new phone. I am so much appreciated and recommended
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Ramalingham, it’s great to hear Kinga offered thoughtful guidance and helped get your new phone ready, leaving you feeling confident in the choice you made. We’re really glad the experience meant so much to you. -Kishan
Rodica was very helpful and nice
Rodica was very helpful and nice, quick and on point service.
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Spreading joy and happiness every day is what we love, Filomeno. Hearing that Rodica made your visit special fills us with pride. Enjoy the rest of your day! -Ashifa
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Selvendran, it’s great to hear that Punit made the process quick and easy for you. Thanks for the awesome 5⭐ review! -Neha
Nazif was good help today and had good…
Nazif was good help today and had good customer service.
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
You’ve totally made our day with those ⭐⭐⭐⭐⭐ vibes, Feyisara! We’re happy to know Nazif was on point, thanks for sharing this with us!🔥 -Kashish
Nana is a great worker he is so kind…
Nana is a great worker he is so kind and very skill full
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Jega, Nana truly rocked it! We’re overjoyed that the fabulous support made your visit unforgettable and earned a brilliant 5 ⭐ -Ashifa
Nazif was great help today very pleasant
Nazif was great help today very pleasant
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Rozadin! Nazif truly rocked it. We’re overjoyed that the fabulous support made your visit unforgettable and earned a brilliant 5 ⭐ -Ashifa
Sangita was a lovely lady she offered…
Sangita was a lovely lady she offered us very good deal for our sim contract. Very good service.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Abdo, thank you for taking the time to share your experience. It’s wonderful to hear that you secured a deal that met your expectations, and great to know that Sangita made such a positive difference throughout the process 🎉 -Neha
The customer service provided by Rodica…
The customer service provided by Rodica was fantastic, listen quite well to the customer needs and provided necessary information on how to get my old number back from another network. Happy with the service.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Rayon, thanks for taking the time to share this.
We’re delighted to hear Rodica took the time to understand your needs and guided you clearly through the process. It’s great to know you felt well supported throughout. -Shivam
Kinga has been very helpful
Kinga has been very helpful. She explained everything clearly and helped with closing 2 redundant accounts. I am very satisfied with the service I received
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
It warms our hearts to know your visit was wonderful, Robert! Kinga’s attentive care ensured everything was perfect. Wishing you a day as lovely as the joy your feedback brought us! -Ashifa
Sangita changed my contract to best…
Sangita changed my contract to best price very happyy
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Jailie, thanks for taking a moment to leave this feedback. Fantastic to know Sangita supported you so well and ensured you got the most value. -Manavata
Nazif was good help today
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hello Debbie! We're thrilled to hear you had a great experience with Nazif. Thank you for the review! -Afaq
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