Three UK - 3Store Dalston Reviews 

121
TrustScore 5 out of 5

4.9

Unit 2A Kingsland Shopping Centre, E8 2JP Dalston, London, GB


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Rated 5 out of 5 stars

Hello, I am one happy customer and wanted to say I always have an amazing service and happy welcoming from 3 shop based in Dalston E8 I personally never had disappointed service and always kind. Cust... See more

Company replied

Rated 5 out of 5 stars

It was good customer service from Nayeem who served me and help me getting better price on my sim contract and also helped me setting up my three app. I highly recommend Dalston three branch, staff i... See more

Company replied

Rated 5 out of 5 stars

Esen was really really helpful. Great customer service. Lovely around. Answered all our questions

Company replied

Rated 5 out of 5 stars

There is a very annoying and outdated error in 3 pay as you go data packs where if you use your data before the expiration date and cancel your auto renewal then you cannot buy any additional data for... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Dalston

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2A Kingsland Shopping Centre, E8 2JP, Dalston, London, United Kingdom

  • 02072758764

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

30,356 reviews in the last 12 months

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Rated 5 out of 5 stars

Uju was so helpful with switching my…

Uju was so helpful with switching my network to 3 so so kind highly recommend her to anyone and will be back if i need further help

December 15, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Thanks for your feedback, Daniel, and it's lovely to hear that you enjoyed great customer service from Uju with your switch. We're delighted to welcome you to Three, and appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Nayeem was very helpful

Nayeem was very helpful

December 15, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

We're happy to hear Nayeem offered support where you needed it, Tashan :) Thanks for writing a great review -Scott

Rated 5 out of 5 stars

I visited three dalston store and I was…

I visited three dalston store and I was helped by Nayeem. He solved my problem.

December 15, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

That's brilliant, Adefoluke, we're pleased Nayeem got it sorted for you :) Thank you! -Scott

Rated 5 out of 5 stars

Came in to store because I was having…

Came in to store because I was having issues with my device and I got amazing service in store by 2 gentlemen. Oumar and Jonathan fixed the issue within minutes and made my day

December 13, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hello Geb, Thanks for the 5 ⭐ review! We're thrilled to hear Oumar and Jonathan provided amazing service in‑store and fixed what was going on with your device in minutes. We’ll pass your kind feedback along to them both. Enjoy your working device! -Kishan

Rated 5 out of 5 stars

I wish everyone could walked into the…

I wish everyone could walked into the store and find Amz.
She’s been the best customer advisor o have ever found at any Three store

December 9, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

That's amazing to hear, Anna. Thanks for your review, have a nice day -Maxine

Rated 5 out of 5 stars

Fab team

Max, Saroush and Esen in the Dalston store were amazing. All worked together to sort upgrade my account, transfer my sons account and get us up and running (mate work than it sounds). And all with great customer Servus, smiles and patience. Thanks!

December 7, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

I was with Vodafone

I was with Vodafone, and now I moved to three. I visited Three Dalston branch and was served by Nayeem whi gave me very good service and deal. Very polite person and helped me to get better deal.

December 2, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Nayeem at Dalston Three was polite

Nayeem at Dalston Three was polite, took time to service me and extremely professional.

December 1, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Thanks for this amazing 5⭐ review, Funmi. We really appreciate you taking the time to send this over! Great work Nayeem 🎉 -Jade

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Helped find the best deal suitable for me.
Was serverd by Shabbir and he was super helpful and friendly! Made my time at the store smooth. Would recommend anytime any day.

November 27, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

We're thrilled that Shabir offered guidance on setting you up with a new deal :) Thank you for your great review. Ja -Scott

Rated 5 out of 5 stars

I'm a business customer who sometimes…

I'm a business customer who sometimes struggles to go into store as people are not always helpful, went in and spoke to Rana in the Dalston store and left Happy.

November 26, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey Margaret, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

I went with my family to renew my…

I went with my family to renew my contract, I was helped by Rana, he is such a wonderful person, he gave me a really good deal and he was so friendly, I recommend the store and Rana.

November 24, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Rana during your store visit. We hope you enjoy your upgrade, and appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Ease is great

I came into store today, had problem with me boardband from three. Esen really helped me with fixing it. #blackfriday

November 23, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Uju was so helpful bless her

Uju was so helpful bless her. Helped me with a good #BF deal she's the best

November 23, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Business customer here

Business customer here, went it to cancel ended up adding more because of good deals, Rana helped me with everything.

November 23, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

It was a great expereince at Three…

It was a great expereince at Three Dalston store. I was served by Nayeem who is very friendly and helpful. He gave a great deal.

November 22, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Love this store

Came in today to upgrade my mother in laws phone. Nayeem was great as always, gave me a great great deal as its #Blackfriday.

November 20, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

That's terrific, Oluwatoyin. We're glad Nayeem helped, and hope your mother in law is satisfied with her new upgrade :) Thanks for sharing -Scott

Rated 5 out of 5 stars

Great service

My discovery session with Liz was great she helped me with my new tablet

November 19, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Thanks for this amazing 5⭐ review, Janice. We really do love to hear this! Great work Liz 🎉 -Jade

Rated 5 out of 5 stars

Ameerah #Blackfriday

Ameerah #Blackfriday

Ameerah has a great wealth of information and customer service skills. She made my experience in store with my daughter very pleasant. She was easy to understand, very polite, courteous, patient and helpful.
She is a great asset to your company.

November 16, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Liz helped me with my virus on my phone

Liz helped me with my discovery was fantastic and great my issues are solved and I can play my games on my phone now.
#BF

November 15, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

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