Hello, I am one happy customer and wanted to say I always have an amazing service and happy welcoming from 3 shop based in Dalston E8 I personally never had disappointed service and always kind. Cust... See more
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It was good customer service from Nayeem who served me and help me getting better price on my sim contract and also helped me setting up my three app. I highly recommend Dalston three branch, staff i... See more
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Esen was really really helpful. Great customer service. Lovely around. Answered all our questions
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There is a very annoying and outdated error in 3 pay as you go data packs where if you use your data before the expiration date and cancel your auto renewal then you cannot buy any additional data for... See more
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Company details
About Three UK - 3Store Dalston
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2A Kingsland Shopping Centre, E8 2JP, Dalston, London, United Kingdom
- 02072758764
4.9
Excellent
121 reviews
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I came in to Dalston jus to query a few…
I came in to Dalston jus to query a few things on my account, Nayeem and Oumar were so helpful and so informative i ended up upgrading to a new phone. They took over an hour to help me transfer my data from old phone to the new one and im very grateful.
The whole team is amazing, bubbly and a good experience.
10/10
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Love this energy, Timothy! Nayeem and Oumar clearly went the extra mile to make everything seamless. 🌟 The Dalston team always brings those 10/10 vibes, and congratulations on your new phone, we’re so excited for you! 😉 -Kashish
Great service from Oumar he helped me…
Great service from Oumar he helped me move from pay as you go to contract so smoothly and efficiently.
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
We’re smiling at this, Naynesh! Great to hear Oumar made your transition to contract super simple. Wishing you a bright and joyful day ahead! 🌸 -Ayesha
I usually go to the store in Angel but…
I usually go to the store in Angel but the energy i received from Oumar and his team made me happy
So eager to help
Amazing service
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Amazing, Hamid. Thank you for taking the time to share this. It’s inspiring to hear how Oumar and his team at our Angel store made your visit stand out. ☺️ -Prabhjeet
Been a long time customer with Lyca
Been a long time customer with Lyca, went and found Rana, he gave me a fantastic £25 deal for unlimited sim and Home Internet for that price. THANK YOU
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thanks for sharing your experience, Chioma! 😊 Welcome on board we’re so happy to have you with us. It’s wonderful to hear that Rana sorted you out with such a fantastic £25 offer. 🌟 -Veronica
I came into the Dalston store for a…
I came into the Dalston store for a transfer and Rana helped me, I am an elderly man so it's nice we get looked after by Three and the Dalston staff.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Ebenezer, you’ve just made our day ✨ A huge shoutout to Rana and the team for making your visit to our Dalston store memorable and ensuring you received excellent service. 🎉 -Neha
I am a 79 year old customer who has…
I am a 79 year old customer who has been with Three for 19 years, i had a small issue with my phone and went to Vodafone in Narrow Way Hackney, I asked a young man to help me as i am with three and he refused to help me and said you have to go to a three shop and didnt even look to see or ask what the problem was, i came to three and Rana helped me figure out in less than 2 minutes the issue was network change to 5G that i need to switch no. Thank you Rana
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hey Erdogan! 💙 Rana’s care and excellence truly shine in your review, and knowing he made your experience special means so much to us. We’re always here to help 😊 -Ashifa
Oumar was very efficient and polite
Oumar was very efficient and polite. Transfered my data from old.phone to my new phone within 30 mins.
Top man
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Adepoju, this is awesome! 🎉 Oumar’s quick work and excellent service made your phone setup a breeze. 30 minutes well spent! Thanks for sharing this 5⭐ review. -Ayesha
My experience was very smooth
My experience was very smooth, my queries were sorted out very quickly & any information I requested was provided efficiently by Jonathan at the Dalston branch.
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Kelvinstar, thank you for sharing your experience! ✨ We’re delighted Jonathan’s knowledge and care made your visit to the Dalston branch so seamless. Hope you have a great day! -Ayesha
I recently went to the shop as I came…
I recently went to the shop as I came back from travel and my phone was not working, spoke with Jonathan and he found out the reason and fixed it very quickly, he was very helpful
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thank you for sharing your experience with us, Angela! We’re delighted to hear that Jonathan was able to help you quickly. It’s wonderful to know he provided such helpful support, and we’ll be sure to pass along your kind words to him. -Ayesha
I came in to the store to transfer my…
I came in to the store to transfer my number to three and Gloria gave me the best customer service, she was very helpful and patient and she explained to me everything and also told me the benefits I would be receiving now that I have an account with three and I’m very happy with everything
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
We’re overjoyed to hear about your visit! ✨ Gloria’s care and guidance made your transition seamless, and we’re glad you’re embracing all that Three has to offer 😊. Your happiness is our greatest reward! 💖 -Ashifa
Jonathan was very helpful
I came into store to find support on how to use my phone. Jonathan was very friendly and approachable and helped me clear viruses on my phone and set some of the phones settings to make it easier to use. It was a very helpful interaction. I will definitely be coming again for help.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Your message made our day, Zeki! Jonathan is fantastic at making tech feel simple, and we’re so glad he could sort everything out for you so smoothly ✨. -Veronica
Amazing service by Oumar
I am a Autism customer, Oumar Dalston branch, was patient in service to a vulnerable customer. His skills and manners enabled me to be less frustrated and relaxed. Thank you very much.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi there, we really appreciate hearing that Oumar provided the patient and caring support you needed during your visit to our Dalston branch. Thank you for sharing your experience with us 💛 -Arvind
I recently.got my Phone upgraded wuth…
I recently.got my Phone upgraded wuth Gloria not only i got a good deal my Phone was set up by the team in minutes, left the shop all set up with ny new phone
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Congratulations on your new handset, Princess, and we’re delighted Gloria found you a great deal and had your new device ready to go so quickly. -Kishan
I am an elderly man with accessibility…
I am an elderly man with accessibility needs, both my hands are restricted, I always stress about visiting stores, as you never know how things will go, I have 5 contracts that was expired since 2021 to 2023 and didn't have anyone to assist me to cancel them, I went into the Dalston store and met Rana who helped me one year ago to get a phone, upon explaining to him i have some contracts he insisted helping me call customer services, we spent over an hour to cancel all old contracts and even helping me get a new phone, I'm grateful people like him exist and a company like Three hires people like him, thank you Rana. ( Hi this is Rana here from the Dalston Three store, Mr Adams has verbally asked me to write this for him as he is unable to do so, can I also add if anyone is in need of any assistance please be sure to come into store and let us know if you have any accessibility needs as we will he more than happy to assist anyone 😊 #V3ftw)
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hey Pinhot! 💙 Rana’s care and excellence truly shine in your review, and knowing he made your experience special means so much to us. We’re always here to help and truly appreciate you sharing such heartfelt words. -Ashifa
I was saved by oumar he was good…
I was saved by oumar he was good costumer representative.
Good service from him, 7stars
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
I have lots of contracts with three and…
I have lots of contracts with three and went into the Dalston store to talk about them, Gloria helped me and i even took the £20 two tablets deal. Dalston was wonderful and helped me
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Dalston
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Nayeem gave excellent customer service
Nayeem gave excellent customer service. And he gave me very good deal. I am very happy.
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Dalston
Hey.
Thanks! Your review is really appreciated. -Pete
I went to the store as my tablet…
I went to the store as my tablet Internet was not working Jonathan was very helpful and showed me how to use hotspot
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Dalston
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
I came to buy sim only deal and Nayeem…
I came to buy sim only deal and Nayeem gave me a giod deal. Very polite and helpful staff.
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Dalston
Hey Muhabarakali! 🎉 Awesome to hear! Huge shoutout to Nayeem for making your experience excellent. Thank you so much for sharing the feedback! -Kashish
I was attended by Nayeem
I was attended by Nayeem, and he help me in very kind manner, and give me a very good deal.
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Dalston
Hey.
Thanks! Your review is really appreciated. -Pete
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