Hello, I am one happy customer and wanted to say I always have an amazing service and happy welcoming from 3 shop based in Dalston E8 I personally never had disappointed service and always kind. Cust... See more
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The customer service was amazig by both nayeem and oumar Not only sortrd me out with the best trade in offer ona upgrade but also helped me transfer ans set uo new device and watch.
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There is a very annoying and outdated error in 3 pay as you go data packs where if you use your data before the expiration date and cancel your auto renewal then you cannot buy any additional data for... See more
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It was good customer service from Nayeem who served me and help me getting better price on my sim contract and also helped me setting up my three app. I highly recommend Dalston three branch, staff i... See more
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Company details
About Three UK - 3Store Dalston
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2A Kingsland Shopping Centre, E8 2JP, Dalston, London, United Kingdom
- 02072758764
4.9
Excellent
135 reviews
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I came into Dalston store for some…
I came into Dalston store for some questions and met Rana, He helped me upgrade to a new phone, helped me transfer all my data and also helped me with a two tablet deal for £20 that I will give to my partner, Wonderful service 5/5
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
It’s wonderful to hear Rana at our Dalston store made your experience smooth. His clear guidance and care helped you find the ideal upgrade and deal. -Suhaas
Nayeem is friendly and precise in his…
Nayeem is friendly and precise in his advice and explanation about the functionsof phones. He really gives different options for purchasing a phone. I rate his service 10/10.
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Love hearing this, Said 💫 We’re delighted that Nayeem made your visit smooth and helped you explore the options that suited you best. That incredible 10/10 shout‑out isn’t just a pat on the back for us 😍 it inspires us to keep improving and delivering even better experiences every day. -Arvind
I am a 25 year loyal customer with…
I am a 25 year loyal customer with three, I went to Dalston store and Rana helped me get a new Home Broadband and helped me set it up, I stay with Three because of service like Rana gives, I hope management sees this and recognises him from Dalston store.
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
We’re honored by your continued trust in Rana’s expertise, turning Broadband onboarding into a moment of excellence for you, Grace. The trust you’ve placed in us through the years is our greatest achievement, and we’re delighted to know that every visit leaves you feeling valued. It’s always a pleasure serving you at our Dalston store. Happy surfing! -Ashifa
Great experience in Dalston
Great experience in Dalston, Anisa was very friendly and explained everything in detail and answered all the questions I had, thank you 🙏
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thank you, Zahid. We’re delighted to hear that your visit to our Dalston store left you feeling well looked after. It’s great to know Anisa provided clear guidance and made the experience welcoming. -Prabhjeet
I went to shop as my phone was not…
I went to shop as my phone was not working, my phone was not working anymore so Nayeem gave me good deal and manager helped me set up my new phone.
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Dervis,
It’s wonderful to hear how Nayeem made your visit so seamless. We’re glad he helped you feel comfortable and supported. Your feedback truly means a lot to us! 🥰 -Kashish
My phone was not working
My phone was not working, screen whent black, Uju and the manager really helped me, they helped me with a nrw phone and recovering all my old information, very goos people in the store, thank you
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Catherine, thanks for reaching out. It was a joy that Uju and the store lead offered such a brilliant experience by fixing your hardware concerns and making sure your data was safely transferred to your latest device. -Kishan
I came to upgrade my number and Nayeem…
I came to upgrade my number and Nayeem gave me very good deal & service. Thanks
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hello Mohamed, thank you for your lovely review! We’re glad Nayeem made your experience remarkable and helped you secure a good deal. -Suhaas
Thank you Amz fix the problem of long…
Thank you Amz fix the problem of long time in 10 min
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Awesome, we're delighted Amz could help. Thanks for the fantastic review :) -Scott
I an a long time customer with Three
I an a long time customer with Three, I recently been having lots of Virus in my phone, Rana helped me get Rid of all of them. Wonderful store.
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hey Marilyn, that’s marvelous! A big shoutout to Rana for providing such amazing support. Thank you for taking the time to leave us a review! -Neha
Got a fantastic deal with Unlimited Sim…
Got a fantastic deal with Unlimited Sim plus HOme broadband for £18 from Dalston!! Thank you Rana for being so helpful and explaining everything so clearly
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Agnes 🙌
It’s great to hear you’re happy with your Unlimited SIM and Home Broadband from Dalston, and that Rana made the process easy. We really appreciate your feedback! -Shivam
Went in to store for PAYG and ended up…
Went in to store for PAYG and ended up getting a fantastic deal from Rana for a Contract. Awesome
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thank you for the review, Edward! We truly appreciate you sharing your experience. It’s wonderful to hear that Rana helped you secure a deal that met your expectations 🎉 -Neha
Had lots of Virus apps on my phone
Had lots of Virus apps on my phone, Went to the Dalston store and Rana in 2 Minutes with his knowledge cleared everything and phone back to normal. THANK YOU
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Christian! Thank you for sharing this. It’s fantastic to hear that Rana was able to sort everything out so quickly and get your device running perfectly again. Hope to see you again soon! -Afaq
Got new phone
Got new phone, Rana helped me set it up also, Superb store and Customer Service.
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Raymond, we're glad you're happy with your new device! It’s great that Rana looked after you so well and made sure you were all set to get started. -Kishan
Amz and Oumar provided stellar service…
Amz and Oumar provided stellar service helping me upgrade my phone and accessing an affordable plan — 10/10 experience in store. Thank you so much!
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
That’s wonderful to hear, Ella! It sounds like Amz and Oumar made sure you walked away with the right plan and a great upgrade. We're glad they could provide such a helpful and seamless experience in store. -Kishan
I came in to Dalston jus to query a few…
I came in to Dalston jus to query a few things on my account, Nayeem and Oumar were so helpful and so informative i ended up upgrading to a new phone. They took over an hour to help me transfer my data from old phone to the new one and im very grateful.
The whole team is amazing, bubbly and a good experience.
10/10
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Love this energy, Timothy! Nayeem and Oumar clearly went the extra mile to make everything seamless. 🌟 The Dalston team always brings those 10/10 vibes, and congratulations on your new phone, we’re so excited for you! 😉 -Kashish
Great service from Oumar he helped me…
Great service from Oumar he helped me move from pay as you go to contract so smoothly and efficiently.
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
We’re smiling at this, Naynesh! Great to hear Oumar made your transition to contract super simple. Wishing you a bright and joyful day ahead! 🌸 -Ayesha
I usually go to the store in Angel but…
I usually go to the store in Angel but the energy i received from Oumar and his team made me happy
So eager to help
Amazing service
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Amazing, Hamid. Thank you for taking the time to share this. It’s inspiring to hear how Oumar and his team at our Angel store made your visit stand out. ☺️ -Prabhjeet
Been a long time customer with Lyca
Been a long time customer with Lyca, went and found Rana, he gave me a fantastic £25 deal for unlimited sim and Home Internet for that price. THANK YOU
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thanks for sharing your experience, Chioma! 😊 Welcome on board we’re so happy to have you with us. It’s wonderful to hear that Rana sorted you out with such a fantastic £25 offer. 🌟 -Veronica
I came into the Dalston store for a…
I came into the Dalston store for a transfer and Rana helped me, I am an elderly man so it's nice we get looked after by Three and the Dalston staff.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Ebenezer, you’ve just made our day ✨ A huge shoutout to Rana and the team for making your visit to our Dalston store memorable and ensuring you received excellent service. 🎉 -Neha
I am a 79 year old customer who has…
I am a 79 year old customer who has been with Three for 19 years, i had a small issue with my phone and went to Vodafone in Narrow Way Hackney, I asked a young man to help me as i am with three and he refused to help me and said you have to go to a three shop and didnt even look to see or ask what the problem was, i came to three and Rana helped me figure out in less than 2 minutes the issue was network change to 5G that i need to switch no. Thank you Rana
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hey Erdogan! 💙 Rana’s care and excellence truly shine in your review, and knowing he made your experience special means so much to us. We’re always here to help 😊 -Ashifa
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