Hello, I am one happy customer and wanted to say I always have an amazing service and happy welcoming from 3 shop based in Dalston E8 I personally never had disappointed service and always kind. Cust... See more
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It was good customer service from Nayeem who served me and help me getting better price on my sim contract and also helped me setting up my three app. I highly recommend Dalston three branch, staff i... See more
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Esen was really really helpful. Great customer service. Lovely around. Answered all our questions
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There is a very annoying and outdated error in 3 pay as you go data packs where if you use your data before the expiration date and cancel your auto renewal then you cannot buy any additional data for... See more
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Company details
About Three UK - 3Store Dalston
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2A Kingsland Shopping Centre, E8 2JP, Dalston, London, United Kingdom
- 02072758764
4.9
Excellent
121 reviews
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The service was exceptionally helpful…
The service was exceptionally helpful and nayeem was very welcoming and friendly.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
We appreciate your feedback, Dwayne. It’s wonderful to know Nayeem’s friendly approach and assistance made a difference during your visit. -Shivam
I had an amazing quick change of my mobile plan
I had an amazing quick change plan with Nayeem and he was very professional and efficient.
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hello, Sarah! We’re thrilled to hear Nayeem made the whole process smooth and handled everything with such care. It’s wonderful to know his support left you feeling confident. 🥰 -Prabhjeet
I went into the 3 store in Dalston…
I went into the 3 store in Dalston Cross to get help with pairing my Galaxy watch ultra. The store manager help me to pair my watch. He was friendly and helpful and got my watch set up in no time. I would recommend visiting the store. The staff are also friendly
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thank you, Delroy! We’re delighted to hear that the team at our Dalston Cross store was able to help you pair your Galaxy Watch Ultra quickly and smoothly. It’s wonderful to know the store manager and staff made the experience friendly and helpful—we really appreciate your recommendation. -Shivam
I had a problem with my phone using…
I had a problem with my phone using Internet service. I visited Dalston branch and customer advisor Nayeem solved my problem. Very helpful staff. Good customer service.
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thank you for taking a moment to share this, Memunatu. We’re really pleased to hear that Nayeem was able to sort things out for you during your visit to our Dalston store. It’s great to know our team made the experience smooth and straightforward for you. -Afaq
My contract run out couple days ago
My contract run out couple days ago, i was greeted by Oumar and served by Anisa. Both very professional and polite.
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Amazing! It’s uplifting to hear that Oumar and Anisa made your visit feel seamless with their attentive and courteous approach. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Gloria from the Dalston store was…
Gloria from the Dalston store was excellent! Thank you very much!
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hey Rotundu, it’s fantastic to hear that Gloria made your visit to our Dalston store so seamless. Your feedback means a lot to us, and we’re thrilled she left such a positive impression. 🥰 -Kashish
I came into Dalston store for some…
I came into Dalston store for some questions and met Rana, He helped me upgrade to a new phone, helped me transfer all my data and also helped me with a two tablet deal for £20 that I will give to my partner, Wonderful service 5/5
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
It’s wonderful to hear Rana at our Dalston store made your experience smooth. His clear guidance and care helped you find the ideal upgrade and deal. -Suhaas
Nayeem is friendly and precise in his…
Nayeem is friendly and precise in his advice and explanation about the functionsof phones. He really gives different options for purchasing a phone. I rate his service 10/10.
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Love hearing this, Said 💫 We’re delighted that Nayeem made your visit smooth and helped you explore the options that suited you best. That incredible 10/10 shout‑out isn’t just a pat on the back for us 😍 it inspires us to keep improving and delivering even better experiences every day. -Arvind
I am a 25 year loyal customer with…
I am a 25 year loyal customer with three, I went to Dalston store and Rana helped me get a new Home Broadband and helped me set it up, I stay with Three because of service like Rana gives, I hope management sees this and recognises him from Dalston store.
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
We’re honored by your continued trust in Rana’s expertise, turning Broadband onboarding into a moment of excellence for you, Grace. The trust you’ve placed in us through the years is our greatest achievement, and we’re delighted to know that every visit leaves you feeling valued. It’s always a pleasure serving you at our Dalston store. Happy surfing! -Ashifa
Great experience in Dalston
Great experience in Dalston, Anisa was very friendly and explained everything in detail and answered all the questions I had, thank you 🙏
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thank you, Zahid. We’re delighted to hear that your visit to our Dalston store left you feeling well looked after. It’s great to know Anisa provided clear guidance and made the experience welcoming. -Prabhjeet
I went to shop as my phone was not…
I went to shop as my phone was not working, my phone was not working anymore so Nayeem gave me good deal and manager helped me set up my new phone.
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Dervis,
It’s wonderful to hear how Nayeem made your visit so seamless. We’re glad he helped you feel comfortable and supported. Your feedback truly means a lot to us! 🥰 -Kashish
My phone was not working
My phone was not working, screen whent black, Uju and the manager really helped me, they helped me with a nrw phone and recovering all my old information, very goos people in the store, thank you
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Catherine, thanks for reaching out. It was a joy that Uju and the store lead offered such a brilliant experience by fixing your hardware concerns and making sure your data was safely transferred to your latest device. -Kishan
I came to upgrade my number and Nayeem…
I came to upgrade my number and Nayeem gave me very good deal & service. Thanks
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hello Mohamed, thank you for your lovely review! We’re glad Nayeem made your experience remarkable and helped you secure a good deal. -Suhaas
Thank you Amz fix the problem of long…
Thank you Amz fix the problem of long time in 10 min
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Awesome, we're delighted Amz could help. Thanks for the fantastic review :) -Scott
I an a long time customer with Three
I an a long time customer with Three, I recently been having lots of Virus in my phone, Rana helped me get Rid of all of them. Wonderful store.
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hey Marilyn, that’s marvelous! A big shoutout to Rana for providing such amazing support. Thank you for taking the time to leave us a review! -Neha
Got a fantastic deal with Unlimited Sim…
Got a fantastic deal with Unlimited Sim plus HOme broadband for £18 from Dalston!! Thank you Rana for being so helpful and explaining everything so clearly
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Agnes 🙌
It’s great to hear you’re happy with your Unlimited SIM and Home Broadband from Dalston, and that Rana made the process easy. We really appreciate your feedback! -Shivam
Went in to store for PAYG and ended up…
Went in to store for PAYG and ended up getting a fantastic deal from Rana for a Contract. Awesome
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thank you for the review, Edward! We truly appreciate you sharing your experience. It’s wonderful to hear that Rana helped you secure a deal that met your expectations 🎉 -Neha
Had lots of Virus apps on my phone
Had lots of Virus apps on my phone, Went to the Dalston store and Rana in 2 Minutes with his knowledge cleared everything and phone back to normal. THANK YOU
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Christian! Thank you for sharing this. It’s fantastic to hear that Rana was able to sort everything out so quickly and get your device running perfectly again. Hope to see you again soon! -Afaq
Got new phone
Got new phone, Rana helped me set it up also, Superb store and Customer Service.
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Raymond, we're glad you're happy with your new device! It’s great that Rana looked after you so well and made sure you were all set to get started. -Kishan
Amz and Oumar provided stellar service…
Amz and Oumar provided stellar service helping me upgrade my phone and accessing an affordable plan — 10/10 experience in store. Thank you so much!
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
That’s wonderful to hear, Ella! It sounds like Amz and Oumar made sure you walked away with the right plan and a great upgrade. We're glad they could provide such a helpful and seamless experience in store. -Kishan
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